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CustomersGlen Breitenberg

Glen Breitenberg

grover.collins93@hotmail.com
Tickets46Responses15
Showing 1 - 15 of 15
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Got there in the end. The chat went in circles for a bit.75312096Return after 30-day windowGlen BreitenbergMr. Lonie HudsonMay 18, 2026, 2:29 PM
3/5Add more clean / fragrance-free filters.35205866Return after 30-day windowGlen BreitenbergVilma GusikowskiMay 15, 2026, 12:05 AM
9/11Big fan. Their customer service has saved me more than once.40530850Store experience feedbackGlen BreitenbergKatrina JohnsApr 19, 2026, 9:25 AM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.52356442Item authenticity concernGlen BreitenbergEula McKenzieMar 13, 2026, 9:09 AM
5/5Loved that they followed up two days later to make sure the replacement arrived.61367529Allergic reaction concernGlen BreitenbergKaela FriesenFeb 21, 2026, 10:59 AM
3/5Resolved but only after I escalated. Should not have taken that long.23700161Restock alert for backorderGlen BreitenbergOscar O'HaraJan 29, 2026, 4:35 PM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.49863023Birthday gift not receivedGlen BreitenbergMr. Lonie HudsonJan 9, 2026, 5:19 AM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.73799446Lost package follow-upGlen BreitenbergLeonard Waters-HowellOct 30, 2025, 12:27 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.22440865Price match requestGlen BreitenbergKatrina JohnsOct 18, 2025, 2:51 PM
3/5Multiple screens, multiple agents. Could have been a one-click thing.31061249Missing items in shipmentGlen BreitenbergYazmin JastSep 14, 2025, 4:07 AM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.13304254Allergic reaction concernGlen BreitenbergJacklyn DareAug 18, 2025, 4:25 AM
5/5Loved the personalized note in my order. Small touch, big impact.31086716App login problemGlen BreitenbergYazmin JastJul 18, 2025, 10:09 AM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.90595529Return after 30-day windowGlen BreitenbergMr. Skyla TrantowJul 7, 2025, 8:02 AM
4/5The product swap went through. Wish the email confirmations were faster.44173301Address change after shippingGlen BreitenbergTommy KuvalisJul 2, 2025, 6:13 PM
4/5Helpful enough. Took longer than I expected for a simple address change.25642184Gift card balance questionGlen BreitenbergOscar O'HaraJun 13, 2025, 1:17 AM
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Properties

Customer
Name
Glen Breitenberg
Email
grover.collins93@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
11,445
Lifetime spend
1,627
Last purchase
Mar 20, 2026
Skin tone
medium
Foundation shade
36W
Skin concerns
dullness, dark-circles, hyperpigmentation
Allergies / restrictions
—
Favorite brands
Estée Lauder
YTD spend
3,601
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
320
Total orders
9
Preferred category
skincare
Tickets
Tickets
46
Last seen
May 16, 2026
Responses
Avg rating
4.87