Glen Breitenberg
grover.collins93@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75312096 | Return after 30-day window | Closed | Normal | — | Phone | returnsshade-matchgift-card | 1d 23h | ●Responded | 4/5 | — | — | May 16, 2026 | May 25, 2026 | ||
| 35205866 | Return after 30-day window | Closed | Normal | — | gift-cardbopis | 2d 14h | ●Responded | 3/5 | — | — | May 10, 2026 | May 16, 2026 | |||
| 40530850 | Store experience feedback | Closed | Normal | — | refundbopis | 19h | ●Responded | 9/11 | — | — | Apr 17, 2026 | Apr 25, 2026 | |||
| 62525376 | BOPIS order cancelled at store | Pending | High | — | samples | - | —Skipped | — | — | — | Apr 3, 2026 | - | |||
| 71515573 | Lost package follow-up | Solved | Normal | — | shippingapp | 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |||
| 72043802 | Influencer code not working | Closed | Normal | — | Chat | — | 4h | ⊘Not fired | — | — | — | Mar 28, 2026 | Mar 29, 2026 | ||
| 52356442 | Item authenticity concern | Solved | Normal | — | influencer | 3h | ●Responded | 4/5 | — | — | Mar 12, 2026 | - | |||
| 16230735 | Loyalty points not posting | Pending | Normal | — | samplesdamagedshipping | - | —Skipped | — | — | — | Feb 20, 2026 | - | |||
| 61367529 | Allergic reaction concern | Solved | Normal | — | samplesshade-match | 3h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - | |||
| 23700161 | Restock alert for backorder | Solved | Normal | — | returnsgift-card | 6h | ●Responded | 3/5 | — | — | Jan 27, 2026 | - | |||
| 26521036 | Insider tier issue | Solved | Normal | — | Chat | damagedinfluencer | 23h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | ||
| 13146442 | Missing items in shipment | Solved | High | — | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | ||
| 30145884 | App crashes at checkout | Open | Normal | — | Chat | samplesshipping | - | —Skipped | — | — | — | Jan 24, 2026 | - | ||
| 29436297 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | refund | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | ||
| 82042300 | Klarna / Afterpay split issue | Closed | Normal | — | sampleswholesalerefund | 7d 15h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 21, 2026 | |||
| 49863023 | Birthday gift not received | Solved | Normal | — | Chat | — | 7h | ●Responded | 4/5 | — | — | Jan 7, 2026 | - | ||
| 86405480 | Loyalty points not posting | Solved | High | — | — | 7d 5h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |||
| 12733368 | Birthday gift not received | Solved | Low | — | Social | — | 2h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | ||
| 67196453 | Address change after shipping | Solved | Normal | — | Phone | returnsshade-matchbopis | 3h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | ||
| 28929911 | App crashes at checkout | Solved | Normal | — | vipinfluencerbopis | 23h | ⊘Not fired | — | — | — | Dec 9, 2025 | - | |||
| 77401944 | Refund not received | Closed | Normal | — | Social | loyaltygift-card | 1h | ⊘Not fired | — | — | — | Nov 30, 2025 | Dec 4, 2025 | ||
| 92778812 | Pro discount enrollment | Solved | Normal | — | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |||
| 06602917 | Klarna / Afterpay split issue | Open | Normal | — | Chat | app | - | —Skipped | — | — | — | Nov 23, 2025 | - | ||
| 73799446 | Lost package follow-up | Closed | Normal | — | Chat | — | 18h | ●Responded | 10/11 | — | — | Oct 29, 2025 | Oct 31, 2025 | ||
| 22440865 | Price match request | Solved | Normal | — | influencer | 15h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | |||
| 70125410 | Address change after shipping | Solved | Normal | — | Chat | shippingwholesale | 1d | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | ||
| 95172352 | Influencer code not working | Solved | Low | — | — | 6d 20h | ⊘Not fired | — | — | — | Oct 1, 2025 | - | |||
| 38052898 | Insider tier issue | Pending | Normal | — | gift-card | - | —Skipped | — | — | — | Sep 30, 2025 | - | |||
| 91200093 | Influencer code not working | Solved | Low | — | — | 3d 16h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |||
| 61635399 | Birthday gift not received | Closed | Low | — | refundapployalty | 5h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 20, 2025 | |||
| 31061249 | Missing items in shipment | Solved | Normal | — | fragrance | 1h | ●Responded | 3/5 | — | — | Sep 13, 2025 | - | |||
| 04882384 | Foundation match help | Closed | Normal | — | Chat | — | 9d 14h | ⊘Not fired | — | — | — | Aug 25, 2025 | Sep 9, 2025 | ||
| 85148417 | App login problem | Solved | Normal | — | apprefundsamples | 22h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |||
| 13304254 | Allergic reaction concern | Closed | Normal | — | Phone | loyaltyfragrancewholesale | 11h | ●Responded | 5/5 | — | — | Aug 16, 2025 | Aug 23, 2025 | ||
| 55443781 | Foundation match help | Solved | Normal | — | samplesapployalty | 23h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |||
| 68850497 | BOPIS order cancelled at store | Solved | High | — | — | 2d 3h | ⊘Not fired | — | — | — | Jul 19, 2025 | - | |||
| 44669359 | Missing items in shipment | Pending | Normal | — | Chat | wholesalesamples | - | —Skipped | — | — | — | Jul 18, 2025 | - | ||
| 31086716 | App login problem | Solved | Normal | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Jul 16, 2025 | - | ||
| 67349091 | Missing samples in order | Open | Normal | — | Chat | shade-matchgift-card | - | —Skipped | — | — | — | Jul 16, 2025 | - | ||
| 29678877 | Price match request | Pending | Low | — | Chat | appinfluencerreturns | - | —Skipped | — | — | — | Jul 7, 2025 | - | ||
| 90595529 | Return after 30-day window | Closed | Normal | — | bopissamplesgift-card | 14h | ●Responded | 5/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |||
| 44173301 | Address change after shipping | Solved | High | — | loyaltyvip | 1d 10h | ●Responded | 4/5 | — | — | Jun 30, 2025 | - | |||
| 46499655 | Klarna / Afterpay split issue | Closed | Low | — | damaged | 1d 15h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 6, 2025 | |||
| 25642184 | Gift card balance question | Solved | High | — | Chat | shade-matchloyaltyreturns | 12h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - | ||
| 71880792 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | bopisshade-matchrefund | 12h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | ||
| 12053081 | Store experience feedback | Closed | High | — | gift-cardloyalty | 2d 19h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 6, 2025 |