Carl Murphy
frederick44@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 91987236 | Address change after shipping | Solved | Urgent | Carl Murphy | — |  Mr. Cade Senger | bopis | 6h | ●Responded | 3/5 | — | — | May 15, 2026 | - | |
| 28627720 | Birthday gift not received | Solved | High | Carl Murphy | — |  Julie Hodkiewicz | Chat | damagedvipgift-card | 14h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 32921730 | Birthday gift not received | Solved | Normal | Carl Murphy | — |  Ignatius Cummerata | Social | loyalty | 20h | ⊘Not fired | — | — | — | Apr 23, 2026 | - |
| 06881721 | Wholesale order question | Solved | Low | Carl Murphy | — |  Mr. Lonie Hudson | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 56801666 | Price match request | Solved | High | Carl Murphy | — | Mr. Cade Senger | Chat | — | 4h | ●Responded | 7/11 | — | — | Mar 20, 2026 | - |
| 77612388 | Address change after shipping | Closed | Normal | Carl Murphy | — |  Vilma Gusikowski | fragrancesamples | 4h | ●Responded | 10/11 | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 59310793 | Wholesale order question | Closed | Normal | Carl Murphy | — | Mr. Cade Senger | — | 6h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 14, 2026 | |
| 67600670 | Shipping cost question | Pending | Low | Carl Murphy | — |  Yazmin Jast | gift-cardshippingwholesale | - | —Skipped | — | — | — | Mar 5, 2026 | - | |
| 71666053 | Refund not received | Solved | Low | Carl Murphy | — |  Leonard Waters-Howell | shippinginfluencer | 4h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 58149837 | Foundation match help | Solved | High | Carl Murphy | — |  Dr. Mandy McLaughlin | — | 3d 21h | ●Responded | 3/5 | — | — | Feb 3, 2026 | - | |
| 80925968 | Price match request | Pending | High | Carl Murphy | — |  Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Jan 18, 2026 | - |
| 61578569 | Wrong shade sent | Closed | Urgent | Carl Murphy | — | Leonard Waters-Howell | Chat | shippingwholesale | 5h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 19, 2026 |
| 35295180 | Where is my order? | Solved | Normal | Carl Murphy | — | Yazmin Jast | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - |
| 77828630 | Lost package follow-up | Solved | High | Carl Murphy | — |  Katrina Johns | refund | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 90612666 | Pro discount enrollment | Pending | Normal | Carl Murphy | — |  Amely Pacocha | shippingsamples | - | —Skipped | — | — | — | Jan 8, 2026 | - | |
| 84646581 | Cancel order request | Solved | Normal | Carl Murphy | — | Mr. Cade Senger | Phone | wholesaledamagedbopis | 2h | ●Responded | 4/5 | — | — | Jan 5, 2026 | - |
| 35082285 | BOPIS order cancelled at store | Solved | Low | Carl Murphy | — | Leonard Waters-Howell | Chat | — | 19h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - |
| 23809608 | Lost package follow-up | Solved | Normal | Carl Murphy | — |  Kip Schroeder IV | Chat | influencer | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - |
| 61274921 | Order arrived damaged | Closed | Normal | Carl Murphy | — |  Steve O'Conner | bopisshippingrefund | 2h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 27, 2025 | |
| 30680822 | Missing items in shipment | Closed | Low | Carl Murphy | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 | |
| 13520987 | Klarna / Afterpay split issue | Solved | Normal | Carl Murphy | — |  Eula McKenzie | Chat | shade-matchappdamaged | 10h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - |
| 62816027 | App crashes at checkout | Closed | Normal | Carl Murphy | — |  Darryl Jacobi | viprefund | 4d 7h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 25, 2025 | |
| 76153617 | Insider tier issue | Pending | High | Carl Murphy | — |  Lily Raynor | Social | — | - | —Skipped | — | — | — | Dec 1, 2025 | - |
| 10840204 | Wholesale order question | Closed | Normal | Carl Murphy | — | Katrina Johns | — | 1d | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 11, 2025 | |
| 14476773 | Shipping cost question | Solved | Normal | Carl Murphy | — |  Tommy Kuvalis | Chat | — | 23h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 68025024 | Return after 30-day window | Solved | Normal | Carl Murphy | — |  Miss Amber Hintz Sr. | influencerrefundreturns | 20h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 40808514 | Refund not received | Pending | Normal | Carl Murphy | — | Leonard Waters-Howell | Chat | appreturnsinfluencer | - | —Skipped | — | — | — | Oct 20, 2025 | - |
| 76926545 | Missing items in shipment | Open | Normal | Carl Murphy | — | Ignatius Cummerata | gift-cardinfluencer | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 15578078 | Order arrived damaged | Solved | High | Carl Murphy | — | Kaela Friesen | Social | — | 21h | ⊘Not fired | — | — | — | Sep 27, 2025 | - |
| 54080248 | Store experience feedback | Solved | Normal | Carl Murphy | — | Darryl Jacobi | wholesale | 5h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 50669306 | Shipping cost question | Closed | Normal | Carl Murphy | — | Steve O'Conner | — | 2d | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 5, 2025 | |
| 83926243 | App crashes at checkout | Closed | Normal | Carl Murphy | — | Kaela Friesen | damagedbopisgift-card | 3h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 44389889 | App login problem | Solved | Normal | Carl Murphy | — | Kip Schroeder IV | fragrance | 9h | ●Responded | 5/5 | — | — | Aug 18, 2025 | - | |
| 81704027 | Missing items in shipment | Solved | Normal | Carl Murphy | — | Ignatius Cummerata | shippingbopis | 5h | ⊘Not fired | — | — | — | Aug 7, 2025 | - | |
| 16139359 | Birthday gift not received | Solved | Low | Carl Murphy | — | Ignatius Cummerata | Chat | — | 1h | ●Responded | 5/5 | — | — | Jul 28, 2025 | - |
| 70769713 | App login problem | Solved | High | Carl Murphy | — |  Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 16903311 | Address change after shipping | Closed | High | Carl Murphy | — | Katrina Johns | Chat | bopisvip | 15h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 21, 2025 |
| 20511481 | Shipping cost question | Solved | Normal | Carl Murphy | — | Darryl Jacobi | shippingshade-matchgift-card | 16h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | |
| 67741061 | BOPIS order cancelled at store | Solved | Normal | Carl Murphy | — | Miss Amber Hintz Sr. | — | 1d | ●Responded | 5/5 | — | — | Jul 3, 2025 | - | |
| 30545984 | Gift card balance question | Closed | Normal | Carl Murphy | — | Julie Hodkiewicz | refundsamplesapp | 1d 15h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 6, 2025 | |
| 73130572 | Cancel order request | Solved | Normal | Carl Murphy | — | Kaela Friesen | Chat | bopisdamaged | 15h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - |
| 27293116 | Question about product ingredients | Solved | Urgent | Carl Murphy | — | Steve O'Conner | — | 2h | ●Responded | 3/5 | — | — | Jun 22, 2025 | - | |
| 50153822 | Wrong shade sent | Solved | Normal | Carl Murphy | — | Ignatius Cummerata | sampleswholesale | 9h | ⊘Not fired | — | — | — | Jun 17, 2025 | - | |
| 35702527 | Lost package follow-up | Solved | Normal | Carl Murphy | — | Miss Amber Hintz Sr. | Chat | refund | 6h | ⊘Not fired | — | — | — | Jun 14, 2025 | - |
| 74944123 | BOPIS order cancelled at store | Open | Low | Carl Murphy | — | Amely Pacocha | influencerreturns | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 91972777 | Price match request | Closed | Low | Carl Murphy | — |  Mr. Skyla Trantow | refundappinfluencer | 3h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 |