Esteban O'Connell
daren_donnelly@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98809307 | Loyalty points not posting | Closed | High | Esteban O'Connell | — |  Dr. Mandy McLaughlin | damaged | 2d 5h | ⊘Not fired | — | — | — | May 19, 2026 | May 28, 2026 | |
| 20963485 | Store experience feedback | Solved | Normal | Esteban O'Connell | — |  Darryl Jacobi | Chat | — | 4h | ⊘Not fired | — | — | — | May 5, 2026 | - |
| 98300296 | Cancel subscription / Auto-replenish | Solved | Normal | Esteban O'Connell | — |  Kaela Friesen | shippingrefundgift-card | 1h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 41365433 | App login problem | Solved | Normal | Esteban O'Connell | — |  Mr. Skyla Trantow | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 87478743 | Item authenticity concern | Closed | Low | Esteban O'Connell | — |  Leonard Waters-Howell | shade-match | 10h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 24, 2026 | |
| 28402713 | Foundation match help | Solved | High | Esteban O'Connell | — | Leonard Waters-Howell | — | 18h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 73830453 | App login problem | Solved | Normal | Esteban O'Connell | — |  Julie Hodkiewicz | — | 13h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 03555519 | Where is my order? | Solved | Normal | Esteban O'Connell | — |  Steve O'Conner | refundapp | 1h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 50117130 | Store experience feedback | Closed | Normal | Esteban O'Connell | — | Kaela Friesen | — | 3h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 16, 2026 | |
| 71720489 | Store experience feedback | Solved | Normal | Esteban O'Connell | — |  Katrina Johns | Phone | damagedsamplesapp | 20h | ⊘Not fired | — | — | — | Mar 6, 2026 | - |
| 94754618 | Cancel subscription / Auto-replenish | Solved | Normal | Esteban O'Connell | — | Katrina Johns | refund | 4h | ●Responded | 5/5 | — | — | Mar 3, 2026 | - | |
| 35571264 | Discount code not working | Solved | High | Esteban O'Connell | — |  Lily Raynor | Chat | loyaltyshipping | 22h | ⊘Not fired | — | — | — | Feb 18, 2026 | - |
| 14396487 | Cancel order request | Solved | Low | Esteban O'Connell | — |  Chaz Renner | samples | 2d | ●Responded | 9/11 | — | — | Feb 13, 2026 | - | |
| 48894032 | Pro discount enrollment | Closed | Urgent | Esteban O'Connell | — | Darryl Jacobi | — | 1h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Feb 1, 2026 | |
| 81716691 | Address change after shipping | Solved | Normal | Esteban O'Connell | — |  Miss Amber Hintz Sr. | Social | loyaltyappbopis | 4h | ⊘Not fired | — | — | — | Jan 27, 2026 | - |
| 99495539 | Restock alert for backorder | Closed | Normal | Esteban O'Connell | — |  Garth Dooley | shade-match | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |
| 46947269 | Cancel subscription / Auto-replenish | Solved | Normal | Esteban O'Connell | — | Garth Dooley | Chat | shipping | 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 49965913 | Cancel subscription / Auto-replenish | Solved | Normal | Esteban O'Connell | — | Katrina Johns | Chat | gift-cardwholesaleshade-match | 5h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 36807490 | Refund not received | Closed | Low | Esteban O'Connell | — | Steve O'Conner | bopisshippingdamaged | 21h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 25, 2025 | |
| 13338190 | Discount code not working | Solved | Normal | Esteban O'Connell | — | Julie Hodkiewicz | loyalty | 18h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 99291816 | Item authenticity concern | Solved | High | Esteban O'Connell | — | Lily Raynor | refundvipsamples | 1d 22h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 57128342 | Question about product ingredients | Solved | Normal | Esteban O'Connell | — | Chaz Renner | influencer | 21h | ●Responded | 4/5 | — | — | Oct 31, 2025 | - | |
| 20993980 | Influencer code not working | Pending | Normal | Esteban O'Connell | — | Darryl Jacobi | Phone | refundgift-card | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 78448646 | Store experience feedback | Solved | Normal | Esteban O'Connell | — |  Oscar O'Hara | Chat | shade-match | 2d 22h | ●Responded | 1/5 | — | — | Oct 27, 2025 | - |
| 44003226 | Question about product ingredients | Closed | High | Esteban O'Connell | — |  Eula McKenzie | refund | 5h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 22, 2025 | |
| 42918474 | Item authenticity concern | Solved | High | Esteban O'Connell | — |  Jacklyn Dare | Chat | vip | 4h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 12874941 | Klarna / Afterpay split issue | Pending | Normal | Esteban O'Connell | — |  Vilma Gusikowski | Phone | samplesreturns | - | —Skipped | — | — | — | Sep 18, 2025 | - |
| 61651448 | App login problem | Solved | Normal | Esteban O'Connell | — | Kaela Friesen | fragranceloyalty | 10h | ●Responded | 5/5 | — | — | Sep 9, 2025 | - | |
| 17880482 | Cancel order request | Solved | Low | Esteban O'Connell | — |  Tommy Kuvalis | shade-matchapp | 2h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 15534435 | Gift card balance question | Solved | Normal | Esteban O'Connell | — | Dr. Mandy McLaughlin | — | 2h | ●Responded | 5/5 | — | — | Aug 15, 2025 | - | |
| 62521360 | Pro discount enrollment | Solved | High | Esteban O'Connell | — | Katrina Johns | loyalty | 22h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |
| 00471769 | Address change after shipping | Solved | Low | Esteban O'Connell | — | Eula McKenzie | vip | 1d 2h | ●Responded | 4/5 | — | — | Aug 7, 2025 | - | |
| 00061831 | Address change after shipping | Solved | High | Esteban O'Connell | — |  Amely Pacocha | — | 1d 1h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 59921223 | Return after 30-day window | Closed | Normal | Esteban O'Connell | — | Oscar O'Hara | loyaltydamaged | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 51126320 | Wholesale order question | Solved | Normal | Esteban O'Connell | — | Miss Amber Hintz Sr. | Chat | vipwholesale | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - |
| 92595462 | Influencer code not working | Solved | High | Esteban O'Connell | — |  Mr. Lonie Hudson | app | 6h | ●Responded | 5/5 | — | — | Jul 28, 2025 | - | |
| 71565524 | Gift card balance question | Solved | High | Esteban O'Connell | — |  Mr. Cade Senger | samples | 1d 9h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 03820340 | Missing items in shipment | Solved | Low | Esteban O'Connell | — | Lily Raynor | Chat | samplesshipping | 2h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 03933339 | Question about product ingredients | Solved | Normal | Esteban O'Connell | — |  Yazmin Jast | Chat | shippingreturns | 2h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 35253263 | Foundation match help | Closed | Normal | Esteban O'Connell | — | Steve O'Conner | vip | 1h | ⊘Not fired | — | — | — | Jul 5, 2025 | Jul 12, 2025 | |
| 67402416 | Influencer code not working | Solved | Normal | Esteban O'Connell | — | Mr. Cade Senger | Phone | shippingloyaltyrefund | 2d 14h | ●Responded | 4/5 | — | — | Jul 2, 2025 | - |
| 04665026 | BOPIS order cancelled at store | Solved | High | Esteban O'Connell | — | Mr. Lonie Hudson | Chat | — | 2d 20h | ●Responded | 1/11 | — | — | Jun 25, 2025 | - |
| 71857055 | App crashes at checkout | Solved | Normal | Esteban O'Connell | — | Steve O'Conner | Phone | influencerreturns | 4h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 62925850 | Item authenticity concern | Solved | High | Esteban O'Connell | — | Lily Raynor | returnsshippingsamples | 6h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |