Oliver Dibbert
amina.hintz20@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06387535 | Cancel order request | Pending | Low | Oliver Dibbert | — |  Miss Amber Hintz Sr. | Social | — | - | —Skipped | — | — | — | May 20, 2026 | - |
| 94923615 | Missing samples in order | Solved | Normal | Oliver Dibbert | — |  Eula McKenzie | Social | refund | 2h | ⊘Not fired | — | — | — | May 19, 2026 | - |
| 44900591 | Loyalty points not posting | Solved | Normal | Oliver Dibbert | — |  Mr. Eliza Gerhold IV | samples | 4h | ●Responded | 5/5 | — | — | May 18, 2026 | - | |
| 33263510 | Return after 30-day window | Solved | Normal | Oliver Dibbert | — |  Tommy Kuvalis | Chat | loyaltyfragrance | 15h | ⊘Not fired | — | — | — | May 9, 2026 | - |
| 94235105 | Wrong shade sent | Closed | Low | Oliver Dibbert | — |  Oscar O'Hara | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 18, 2026 |
| 04686020 | Missing samples in order | Solved | Normal | Oliver Dibbert | — |  Mr. Skyla Trantow | Chat | — | 5h | ●Responded | 10/11 | — | — | Apr 15, 2026 | - |
| 31980315 | Missing items in shipment | Solved | Normal | Oliver Dibbert | — |  Katrina Johns | Chat | gift-cardshade-matchinfluencer | 12h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 25649861 | Wrong shade sent | Solved | Normal | Oliver Dibbert | — |  Jacklyn Dare | — | 6h | ●Responded | 4/5 | — | — | Mar 25, 2026 | - | |
| 57944657 | Wholesale order question | Solved | Normal | Oliver Dibbert | — |  Mr. Cade Senger | influencer | 7h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 11425625 | Store experience feedback | Open | High | Oliver Dibbert | — |  Amely Pacocha | Social | shade-matchshipping | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 66578600 | Allergic reaction concern | Solved | Normal | Oliver Dibbert | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 35930632 | Wholesale order question | Solved | High | Oliver Dibbert | — |  Yazmin Jast | gift-cardreturnssamples | 1h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 27607454 | Loyalty points not posting | Solved | Low | Oliver Dibbert | — | Eula McKenzie | wholesalebopis | 1h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | |
| 92825670 | Wrong shade sent | Solved | Normal | Oliver Dibbert | — |  Faith Hilll | Phone | shipping | 4h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 47511044 | Cancel order request | Solved | Normal | Oliver Dibbert | — |  Mr. Lonie Hudson | Chat | refundshippingshade-match | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 52990205 | BOPIS pickup not ready | Solved | Low | Oliver Dibbert | — |  Garth Dooley | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - |
| 63525059 | App login problem | Closed | Normal | Oliver Dibbert | — | Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 | |
| 28493589 | Question about product ingredients | Solved | Normal | Oliver Dibbert | — | Amely Pacocha | appwholesale | 4h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | |
| 99470959 | Missing samples in order | Closed | Normal | Oliver Dibbert | — |  Dr. Mandy McLaughlin | damagedrefund | 18h | ●Responded | 7/11 | — | — | Dec 17, 2025 | Dec 25, 2025 | |
| 25243635 | Lost package follow-up | Solved | Normal | Oliver Dibbert | — | Garth Dooley | — | 1h | ●Responded | 5/5 | — | — | Dec 13, 2025 | - | |
| 89640700 | App crashes at checkout | Closed | Normal | Oliver Dibbert | — |  Kip Schroeder IV | shade-matchdamaged | 4h | ●Responded | 4/11 | — | — | Nov 28, 2025 | Dec 2, 2025 | |
| 45423604 | Wholesale order question | Solved | Normal | Oliver Dibbert | — |  Leonard Waters-Howell | gift-cardinfluencerdamaged | 2h | ●Responded | 3/5 | — | — | Nov 21, 2025 | - | |
| 53761243 | Birthday gift not received | Pending | Normal | Oliver Dibbert | — | Mr. Lonie Hudson | vip | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 68913426 | BOPIS pickup not ready | Closed | Normal | Oliver Dibbert | — | Mr. Eliza Gerhold IV | — | 9h | ●Responded | 4/5 | — | — | Nov 11, 2025 | Nov 15, 2025 | |
| 14302769 | Restock alert for backorder | Closed | High | Oliver Dibbert | — |  Vilma Gusikowski | Phone | vipfragrance | 4h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 18616936 | Discount code not working | Solved | Normal | Oliver Dibbert | — | Kip Schroeder IV | gift-cardrefundloyalty | 1d 15h | ●Responded | 1/5 | — | — | Nov 6, 2025 | - | |
| 80749447 | App login problem | Solved | Normal | Oliver Dibbert | — |  Steve O'Conner | Chat | app | 3h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 41648242 | Pro discount enrollment | Solved | Normal | Oliver Dibbert | — | Faith Hilll | Chat | shippingsamplesgift-card | 4h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - |
| 15118297 | BOPIS pickup not ready | Solved | Normal | Oliver Dibbert | — | Oscar O'Hara | — | 6h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |
| 25077622 | Insider tier issue | Solved | High | Oliver Dibbert | — | Steve O'Conner | fragrance | 3h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |
| 14406205 | Klarna / Afterpay split issue | Solved | High | Oliver Dibbert | — |  Chaz Renner | Chat | shade-matchsamples | 1d 17h | ●Responded | 4/5 | — | — | Aug 27, 2025 | - |
| 91903652 | App login problem | Closed | Normal | Oliver Dibbert | — | Yazmin Jast | Chat | returnsshipping | 2d 14h | ●Responded | 2/5 | — | — | Aug 1, 2025 | Aug 10, 2025 |
| 45500999 | Cancel subscription / Auto-replenish | Closed | High | Oliver Dibbert | — | Mr. Lonie Hudson | influencer | 15h | ⊘Not fired | — | — | — | Jul 19, 2025 | Jul 24, 2025 | |
| 69801973 | BOPIS order cancelled at store | Closed | Urgent | Oliver Dibbert | — | Yazmin Jast | Phone | — | 1h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 9, 2025 |
| 80313837 | Insider tier issue | Pending | Normal | Oliver Dibbert | — | Mr. Eliza Gerhold IV | influencerdamaged | - | —Skipped | — | — | — | Jun 25, 2025 | - | |
| 50072524 | Lost package follow-up | Closed | Normal | Oliver Dibbert | — | Kip Schroeder IV | Chat | gift-card | 6h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 23, 2025 |
| 53817475 | Birthday gift not received | Pending | Normal | Oliver Dibbert | — | Mr. Cade Senger | returnsrefundwholesale | - | —Skipped | — | — | — | Jun 6, 2025 | - |