Arnulfo Ritchie
ayla56@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56784542 | Birthday gift not received | Closed | Low | Arnulfo Ritchie | — |  Julie Hodkiewicz | shippingrefunddamaged | 5h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 61898458 | Order arrived damaged | Open | Normal | Arnulfo Ritchie | — |  Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Apr 7, 2026 | - |
| 99715801 | Restock alert for backorder | Closed | Normal | Arnulfo Ritchie | — |  Mr. Lonie Hudson | Phone | shippingvipbopis | 19h | ●Responded | 5/5 | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 13415423 | Address change after shipping | Solved | Normal | Arnulfo Ritchie | — |  Vilma Gusikowski | Chat | — | 5h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - |
| 05557291 | Birthday gift not received | Solved | Normal | Arnulfo Ritchie | — |  Kip Schroeder IV | — | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 53747831 | Missing items in shipment | Solved | Normal | Arnulfo Ritchie | — |  Steve O'Conner | Chat | gift-carddamaged | 12h | ●Responded | 2/5 | — | — | Mar 31, 2026 | - |
| 30545268 | App crashes at checkout | Closed | Normal | Arnulfo Ritchie | — | Vilma Gusikowski | appbopis | 17h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 57653975 | Klarna / Afterpay split issue | Solved | High | Arnulfo Ritchie | — |  Faith Hilll | Phone | samplesrefund | 6h | ⊘Not fired | — | — | — | Mar 14, 2026 | - |
| 20933293 | Item authenticity concern | Closed | Normal | Arnulfo Ritchie | — | Steve O'Conner | gift-cardfragrance | 1h | ●Responded | 10/11 | — | — | Mar 13, 2026 | Mar 18, 2026 | |
| 29555416 | Birthday gift not received | Solved | Low | Arnulfo Ritchie | — | Vilma Gusikowski | wholesale | 2h | ●Responded | 1/5 | — | — | Mar 2, 2026 | - | |
| 76519347 | Where is my order? | Solved | Normal | Arnulfo Ritchie | — |  Dr. Mandy McLaughlin | returns | 4h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 53752956 | Lost package follow-up | Solved | High | Arnulfo Ritchie | — |  Lily Raynor | vip | 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 75551580 | Discount code not working | Closed | Normal | Arnulfo Ritchie | — |  Leonard Waters-Howell | Social | gift-cardrefund | 3h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 11, 2026 |
| 81341403 | BOPIS order cancelled at store | Solved | Normal | Arnulfo Ritchie | — | Steve O'Conner | loyalty | 3d | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 11997757 | BOPIS pickup not ready | Closed | High | Arnulfo Ritchie | — |  Darryl Jacobi | Chat | — | 3h | ●Responded | 3/5 | — | — | Jan 22, 2026 | Jan 24, 2026 |
| 29663190 | Birthday gift not received | Solved | High | Arnulfo Ritchie | — |  Yazmin Jast | refund | 2d | ⊘Not fired | — | — | — | Jan 16, 2026 | - | |
| 23443598 | Refund not received | Closed | Normal | Arnulfo Ritchie | — | Darryl Jacobi | Chat | bopis | 13h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 6, 2026 |
| 43135022 | Cancel subscription / Auto-replenish | Solved | Normal | Arnulfo Ritchie | — |  Mr. Cade Senger | Social | damagedshade-match | 20h | ⊘Not fired | — | — | — | Dec 26, 2025 | - |
| 91945578 | Birthday gift not received | Solved | Normal | Arnulfo Ritchie | — | Lily Raynor | Chat | — | 5h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - |
| 71414450 | Return after 30-day window | Closed | Normal | Arnulfo Ritchie | — | Mr. Cade Senger | apployaltyshade-match | 15h | ⊘Not fired | — | — | — | Dec 9, 2025 | Dec 12, 2025 | |
| 16137672 | Item authenticity concern | Closed | Normal | Arnulfo Ritchie | — | Darryl Jacobi | sampleswholesalegift-card | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Nov 29, 2025 | |
| 25114544 | Wrong shade sent | Pending | Low | Arnulfo Ritchie | — |  Chaz Renner | Chat | appshipping | - | —Skipped | — | — | — | Nov 21, 2025 | - |
| 92429046 | Item authenticity concern | Pending | Low | Arnulfo Ritchie | — |  Garth Dooley | fragranceinfluencerreturns | - | —Skipped | — | — | — | Nov 7, 2025 | - | |
| 23606507 | Shipping cost question | Closed | Normal | Arnulfo Ritchie | — |  Mr. Eliza Gerhold IV | Chat | refundbopisinfluencer | 1h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 56626237 | Shipping cost question | Solved | Low | Arnulfo Ritchie | — |  Katrina Johns | shade-matchinfluencer | 18h | ●Responded | 9/11 | — | — | Oct 2, 2025 | - | |
| 25590264 | Cancel subscription / Auto-replenish | Pending | Normal | Arnulfo Ritchie | — | Steve O'Conner | bopisshade-matchfragrance | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 02458961 | Loyalty points not posting | Solved | Normal | Arnulfo Ritchie | — |  Tommy Kuvalis | shade-match | 2h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 33028067 | Return after 30-day window | Pending | Normal | Arnulfo Ritchie | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 56704099 | Birthday gift not received | Pending | Normal | Arnulfo Ritchie | — | Vilma Gusikowski | damagedbopis | - | —Skipped | — | — | — | Sep 13, 2025 | - | |
| 01557527 | Lost package follow-up | Solved | Normal | Arnulfo Ritchie | — | Leonard Waters-Howell | viployaltyreturns | 1h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - | |
| 81138355 | Return after 30-day window | Solved | Normal | Arnulfo Ritchie | — | Katrina Johns | loyalty | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 24155867 | Gift card balance question | Closed | Low | Arnulfo Ritchie | — | Mr. Lonie Hudson | Chat | bopis | 1h | ●Responded | 5/5 | — | — | Sep 5, 2025 | Sep 6, 2025 |
| 65248098 | Loyalty points not posting | Pending | Low | Arnulfo Ritchie | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 22029248 | Refund not received | Solved | Low | Arnulfo Ritchie | — | Yazmin Jast | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - |
| 25167879 | Allergic reaction concern | Solved | Normal | Arnulfo Ritchie | — | Dr. Mandy McLaughlin | Chat | — | 2d | ●Responded | 9/11 | — | — | Jul 25, 2025 | - |
| 30042172 | Influencer code not working | Solved | Normal | Arnulfo Ritchie | — |  Amely Pacocha | shipping | 10h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | |
| 58120210 | Discount code not working | Closed | Low | Arnulfo Ritchie | — | Tommy Kuvalis | — | 19h | ⊘Not fired | — | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 73752804 | Wrong shade sent | Solved | Low | Arnulfo Ritchie | — | Eula McKenzie | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |