Vernon Greenholt
reba_sanford@yahoo.com
Showing 1 - 30 of 30
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75709761 | App login problem | Solved | Normal | Vernon Greenholt | — |  Dr. Mandy McLaughlin | shade-matchfragrance | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 21245474 | App login problem | Solved | Low | Vernon Greenholt | — |  Amely Pacocha | — | 3h | ●Responded | 4/5 | — | — | May 12, 2026 | - | |
| 52665949 | Where is my order? | Solved | Urgent | Vernon Greenholt | — |  Miss Amber Hintz Sr. | damaged | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 03098752 | BOPIS pickup not ready | Pending | Normal | Vernon Greenholt | — |  Ignatius Cummerata | influencer | - | —Skipped | — | — | — | Apr 21, 2026 | - | |
| 53235978 | Missing samples in order | Solved | High | Vernon Greenholt | — |  Leonard Waters-Howell | bopisfragrance | 2h | ●Responded | 10/11 | — | — | Apr 18, 2026 | - | |
| 08349427 | App login problem | Closed | Normal | Vernon Greenholt | — |  Steve O'Conner | Chat | shade-matchreturnsrefund | 20h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 67475423 | Wrong shade sent | Solved | Low | Vernon Greenholt | — |  Faith Hilll | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 02251818 | Allergic reaction concern | Solved | Urgent | Vernon Greenholt | — | Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 51654095 | Address change after shipping | Pending | High | Vernon Greenholt | — |  Tommy Kuvalis | shippingrefund | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 32719327 | Order arrived damaged | Closed | Normal | Vernon Greenholt | — |  Mr. Cade Senger | Chat | wholesaleappshade-match | 7h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 1, 2026 |
| 52100880 | Missing samples in order | Closed | Low | Vernon Greenholt | — |  Katrina Johns | — | 2h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 1, 2026 | |
| 30601027 | Address change after shipping | Solved | Normal | Vernon Greenholt | — |  Mr. Skyla Trantow | Chat | bopis | 2d 23h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 44465923 | App crashes at checkout | Solved | Normal | Vernon Greenholt | — |  Eula McKenzie | fragranceshipping | 1d 17h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 57049544 | Refund not received | Solved | Normal | Vernon Greenholt | — |  Lily Raynor | Chat | fragrance | 2h | ●Responded | 4/11 | — | — | Jan 20, 2026 | - |
| 77886933 | Foundation match help | Pending | High | Vernon Greenholt | — |  Yazmin Jast | — | - | —Skipped | — | — | — | Dec 9, 2025 | - | |
| 56315554 | Shipping cost question | Closed | Normal | Vernon Greenholt | — |  Jacklyn Dare | Phone | vipbopiswholesale | 3h | ●Responded | 5/5 | — | — | Nov 4, 2025 | Nov 11, 2025 |
| 25878514 | Missing items in shipment | Pending | Normal | Vernon Greenholt | — |  Darryl Jacobi | Phone | — | - | —Skipped | — | — | — | Oct 26, 2025 | - |
| 33472280 | Shipping cost question | Solved | Normal | Vernon Greenholt | — | Amely Pacocha | damagedvipgift-card | 1h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 70208286 | Order arrived damaged | Closed | Normal | Vernon Greenholt | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 11, 2025 | |
| 78872524 | Insider tier issue | Solved | Normal | Vernon Greenholt | — | Lily Raynor | Chat | — | 20h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - |
| 08076759 | Lost package follow-up | Solved | Normal | Vernon Greenholt | — |  Mr. Lonie Hudson | wholesale | 19h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 04477301 | Birthday gift not received | Solved | High | Vernon Greenholt | — |  Kaela Friesen | shippingfragrance | 1h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 82903448 | Address change after shipping | Closed | Normal | Vernon Greenholt | — | Darryl Jacobi | Chat | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 15, 2025 |
| 33223229 | Insider tier issue | Solved | Normal | Vernon Greenholt | — | Kaela Friesen | Chat | bopisapp | 5h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - |
| 55787558 | Store experience feedback | Solved | Normal | Vernon Greenholt | — | Amely Pacocha | — | 17h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 42094506 | Klarna / Afterpay split issue | Solved | Normal | Vernon Greenholt | — | Yazmin Jast | returnsshipping | 18h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | |
| 61663816 | Allergic reaction concern | Solved | Normal | Vernon Greenholt | — | Mr. Cade Senger | — | 3h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 69999895 | Question about product ingredients | Closed | Normal | Vernon Greenholt | — | Lily Raynor | gift-cardsamples | 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 18430288 | Cancel order request | Pending | Normal | Vernon Greenholt | — | Kaela Friesen | shade-matchreturns | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 59751317 | Pro discount enrollment | Solved | High | Vernon Greenholt | — | Dr. Mandy McLaughlin | Chat | vipgift-card | 6h | ●Responded | 10/11 | — | — | May 27, 2025 | - |