Jordi Gulgowski-Kautzer
gladys53@yahoo.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70349070 | Item authenticity concern | Solved | Normal | — | Chat | fragranceloyalty | 13h | ●Responded | 1/5 | — | — | May 11, 2026 | - | ||
| 80087962 | Birthday gift not received | Solved | Normal | — | Chat | vipbopis | 5h | ●Responded | 4/11 | — | — | Apr 30, 2026 | - | ||
| 70162202 | Where is my order? | Solved | Normal | — | Chat | — | 19h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | ||
| 11666327 | Discount code not working | Solved | Urgent | — | appsamples | 13h | ⊘Not fired | — | — | — | Apr 2, 2026 | - | |||
| 59580568 | Insider tier issue | Solved | Low | — | Phone | — | 5h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | ||
| 73819752 | Cancel order request | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | ||
| 79143485 | Store experience feedback | Closed | High | — | shade-matchvip | 5h | ●Responded | 5/5 | — | — | Feb 25, 2026 | Feb 28, 2026 | |||
| 11715861 | Price match request | Solved | Urgent | — | influencer | 17h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 91592635 | Cancel subscription / Auto-replenish | Solved | Low | — | shipping | 4h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 10093548 | Return after 30-day window | Closed | High | — | apprefundfragrance | 1h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 28, 2026 | |||
| 40323445 | Store experience feedback | Solved | Urgent | — | influencerwholesaleshade-match | 6h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |||
| 45157608 | Address change after shipping | Closed | High | — | shade-match | 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |||
| 14763685 | Cancel subscription / Auto-replenish | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 24, 2025 | - | |||
| 11671258 | Wholesale order question | Solved | High | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Dec 13, 2025 | - | ||
| 37450909 | Address change after shipping | Solved | Normal | — | shipping | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 17647488 | Pro discount enrollment | Open | Normal | — | vip | - | —Skipped | — | — | — | Nov 16, 2025 | - | |||
| 14936684 | Order arrived damaged | Closed | Normal | — | samplesvip | 6h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 15, 2025 | |||
| 42306343 | Klarna / Afterpay split issue | Closed | Normal | — | — | 23h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |||
| 86332141 | Item authenticity concern | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 11, 2025 | - | ||
| 77298619 | Discount code not working | Solved | Low | — | Phone | — | 8d 22h | ●Responded | 4/11 | — | — | Aug 27, 2025 | - | ||
| 20001025 | Question about product ingredients | Closed | Low | — | Chat | — | 2d 12h | ●Responded | 4/5 | — | — | Aug 26, 2025 | Sep 1, 2025 | ||
| 49152458 | Loyalty points not posting | Open | Normal | — | influencerbopis | - | —Skipped | — | — | — | Aug 21, 2025 | - | |||
| 49323239 | Missing items in shipment | Closed | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 26, 2025 | |||
| 68409104 | Insider tier issue | Solved | Low | — | appgift-cardwholesale | 2h | ⊘Not fired | — | — | — | Jul 23, 2025 | - | |||
| 67870256 | Foundation match help | Solved | Normal | — | Chat | vip | 1d 21h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | ||
| 10076202 | Discount code not working | Closed | Normal | — | Phone | — | 1d 9h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 16, 2025 | ||
| 33012232 | Lost package follow-up | Solved | Normal | — | Chat | refundreturnsinfluencer | 5h | ●Responded | 5/5 | — | — | Jul 8, 2025 | - | ||
| 84606894 | Influencer code not working | Solved | Normal | — | influencerloyaltygift-card | 23h | ●Responded | 4/5 | — | — | Jul 1, 2025 | - | |||
| 47034919 | App crashes at checkout | Solved | Normal | — | wholesalebopis | 1h | ●Responded | 4/5 | — | — | Jun 13, 2025 | - | |||
| 44398847 | Return after 30-day window | Solved | Low | — | bopisshade-matchwholesale | 1d 17h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |||
| 70062522 | Birthday gift not received | Solved | Normal | — | refund | 11h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |||
| 02046415 | Influencer code not working | Solved | Low | — | refund | 16h | ●Responded | 5/5 | — | — | May 30, 2025 | - | |||
| 48423577 | Item authenticity concern | Solved | High | — | — | 1d 18h | ●Responded | 7/11 | — | — | May 29, 2025 | - | |||
| 75849358 | Return after 30-day window | Solved | Normal | — | returnsvip | 14h | ○Sent, no reply | — | — | — | May 26, 2025 | - |