Roscoe Wisozk MD
hazel.damore7@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28055535 | Wrong shade sent | Solved | Normal | Roscoe Wisozk MD | — |  Vilma Gusikowski | Chat | wholesaleapp | 8d 13h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 35989374 | Return after 30-day window | Pending | Normal | Roscoe Wisozk MD | — |  Miss Amber Hintz Sr. | Social | — | - | —Skipped | — | — | — | May 8, 2026 | - |
| 47569440 | Missing samples in order | Solved | Normal | Roscoe Wisozk MD | — |  Kip Schroeder IV | Social | shade-match | 1h | ⊘Not fired | — | — | — | May 7, 2026 | - |
| 22381590 | Influencer code not working | Pending | High | Roscoe Wisozk MD | — | Kip Schroeder IV | Social | viployalty | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 43606997 | Cancel order request | Solved | Normal | Roscoe Wisozk MD | — |  Tommy Kuvalis | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 57806129 | Foundation match help | Solved | Normal | Roscoe Wisozk MD | — | Miss Amber Hintz Sr. | Social | returns | 4h | ⊘Not fired | — | — | — | Mar 31, 2026 | - |
| 21962732 | Missing items in shipment | Solved | High | Roscoe Wisozk MD | — |  Leonard Waters-Howell | Chat | returnsbopis | 9h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 26583636 | Where is my order? | Solved | High | Roscoe Wisozk MD | — |  Darryl Jacobi | Social | fragranceshipping | 1h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 45447701 | Shipping cost question | Solved | High | Roscoe Wisozk MD | — |  Ignatius Cummerata | Chat | — | 9h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 96387943 | Where is my order? | Solved | Normal | Roscoe Wisozk MD | — | Darryl Jacobi | bopisinfluencershipping | 3h | ⊘Not fired | — | — | — | Mar 12, 2026 | - | |
| 05954146 | Item authenticity concern | Solved | High | Roscoe Wisozk MD | — |  Yazmin Jast | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 71819236 | Question about product ingredients | Solved | Low | Roscoe Wisozk MD | — |  Dr. Mandy McLaughlin | Chat | apprefund | 5h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - |
| 82514421 | Foundation match help | Solved | Normal | Roscoe Wisozk MD | — |  Jacklyn Dare | Chat | — | 13h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - |
| 22634666 | Price match request | Solved | Normal | Roscoe Wisozk MD | — | Kip Schroeder IV | wholesale | 3h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |
| 18072552 | Order arrived damaged | Closed | Normal | Roscoe Wisozk MD | — | Jacklyn Dare | gift-card | 1h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 10, 2026 | |
| 52292979 | App crashes at checkout | Closed | Urgent | Roscoe Wisozk MD | — | Ignatius Cummerata | — | 15h | ●Responded | 10/11 | — | — | Feb 5, 2026 | Feb 12, 2026 | |
| 94286515 | BOPIS pickup not ready | Solved | Normal | Roscoe Wisozk MD | — | Leonard Waters-Howell | wholesaleshippingvip | 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 59332777 | Missing samples in order | Solved | Low | Roscoe Wisozk MD | — |  Katrina Johns | Chat | — | 1d 6h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 61698369 | App login problem | Solved | Normal | Roscoe Wisozk MD | — |  Mr. Eliza Gerhold IV | shade-matchdamagedshipping | 6h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 77213569 | Missing samples in order | Solved | High | Roscoe Wisozk MD | — |  Kaela Friesen | shipping | 1h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 00133943 | Wholesale order question | Closed | Normal | Roscoe Wisozk MD | — |  Amely Pacocha | wholesalefragrancereturns | 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 9, 2025 | |
| 23427592 | Birthday gift not received | Closed | Urgent | Roscoe Wisozk MD | — |  Julie Hodkiewicz | shippingdamagedfragrance | 2h | ●Responded | 4/11 | — | — | Nov 17, 2025 | Nov 22, 2025 | |
| 08025666 | Order arrived damaged | Closed | Normal | Roscoe Wisozk MD | — |  Steve O'Conner | Chat | wholesaleappgift-card | 2d 10h | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 12, 2025 |
| 80570694 | Item authenticity concern | Closed | Low | Roscoe Wisozk MD | — |  Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 2, 2025 |
| 37249789 | BOPIS pickup not ready | Closed | Low | Roscoe Wisozk MD | — |  Garth Dooley | Phone | appdamaged | 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 30, 2025 |
| 71303180 | App login problem | Solved | Normal | Roscoe Wisozk MD | — | Kaela Friesen | shippingvip | 10h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |
| 89880124 | Shipping cost question | Solved | Low | Roscoe Wisozk MD | — | Kip Schroeder IV | Social | fragrancereturnsdamaged | 5h | ⊘Not fired | — | — | — | Oct 18, 2025 | - |
| 28892048 | Order arrived damaged | Solved | Normal | Roscoe Wisozk MD | — | Dr. Mandy McLaughlin | refundfragrance | 4h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 21844020 | Loyalty points not posting | Closed | Normal | Roscoe Wisozk MD | — | Mr. Eliza Gerhold IV | damaged | 13h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 7, 2025 | |
| 02816174 | Loyalty points not posting | Solved | Low | Roscoe Wisozk MD | — | Yazmin Jast | app | 13h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 28573974 | Influencer code not working | Solved | High | Roscoe Wisozk MD | — | Eula McKenzie | Chat | — | 1d | ⊘Not fired | — | — | — | Aug 11, 2025 | - |
| 17783946 | Cancel subscription / Auto-replenish | Solved | Urgent | Roscoe Wisozk MD | — | Dr. Mandy McLaughlin | refund | 15h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 27298143 | Allergic reaction concern | Solved | Urgent | Roscoe Wisozk MD | — | Yazmin Jast | Chat | shippingbopis | 4h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - |
| 66789043 | Refund not received | Solved | Normal | Roscoe Wisozk MD | — | Kaela Friesen | bopisdamagedshade-match | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 44195606 | Refund not received | Closed | Normal | Roscoe Wisozk MD | — | Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Jul 29, 2025 |
| 61107720 | Restock alert for backorder | Closed | Normal | Roscoe Wisozk MD | — | Kaela Friesen | Chat | wholesalesamples | 1h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 20, 2025 |
| 48379334 | Refund not received | Solved | Normal | Roscoe Wisozk MD | — | Steve O'Conner | samples | 1h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 32330364 | Refund not received | Solved | Normal | Roscoe Wisozk MD | — | Julie Hodkiewicz | appvipreturns | 23h | ●Responded | 9/11 | — | — | May 28, 2025 | - | |
| 76775900 | Restock alert for backorder | Pending | Normal | Roscoe Wisozk MD | — | Tommy Kuvalis | refundgift-card | - | —Skipped | — | — | — | May 27, 2025 | - |