Betty Hahn
clare.gusikowski@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29646542 | App login problem | Closed | Normal | — | refund | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | |||
| 33507003 | Insider tier issue | Closed | Normal | — | Chat | — | 5h | ●Responded | 4/5 | — | — | Apr 30, 2026 | May 7, 2026 | ||
| 61441006 | Wholesale order question | Solved | Normal | — | — | 13h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 18277224 | Shipping cost question | Solved | Normal | — | Phone | damaged | 18h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | ||
| 82993728 | Item authenticity concern | Solved | Normal | — | bopis | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |||
| 69392411 | Question about product ingredients | Solved | Normal | — | returnsshade-match | 12h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |||
| 88537251 | Missing items in shipment | Closed | High | — | refundgift-card | 2d 4h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 | |||
| 86461210 | Refund not received | Pending | High | — | samplesviprefund | - | —Skipped | — | — | — | Mar 24, 2026 | - | |||
| 59647885 | Insider tier issue | Pending | Low | — | viployalty | - | —Skipped | — | — | — | Mar 20, 2026 | - | |||
| 80569583 | Birthday gift not received | Solved | Normal | — | influencer | 15h | ⊘Not fired | — | — | — | Mar 20, 2026 | - | |||
| 65777604 | BOPIS order cancelled at store | Solved | High | — | Chat | bopisshipping | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | ||
| 39338344 | Allergic reaction concern | Solved | Normal | — | — | 13h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |||
| 07689313 | Order arrived damaged | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 | |||
| 91752779 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shade-matchreturns | 6h | ●Responded | 10/11 | — | — | Mar 11, 2026 | - | ||
| 22664707 | Klarna / Afterpay split issue | Solved | Low | — | Phone | — | 3h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - | ||
| 51830567 | Pro discount enrollment | Pending | Low | — | wholesale | - | —Skipped | — | — | — | Feb 20, 2026 | - | |||
| 84688787 | Price match request | Pending | Normal | — | Chat | fragranceshade-match | - | —Skipped | — | — | — | Feb 3, 2026 | - | ||
| 95431790 | Discount code not working | Solved | Normal | — | Chat | bopiswholesaleapp | 6h | ●Responded | 4/11 | — | — | Feb 2, 2026 | - | ||
| 62875135 | Price match request | Closed | Normal | — | Chat | samples | 4h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 27, 2026 | ||
| 35771203 | Price match request | Closed | Normal | — | fragrance | 22h | ●Responded | 9/11 | — | — | Dec 26, 2025 | Jan 1, 2026 | |||
| 26350698 | Klarna / Afterpay split issue | Closed | Normal | — | bopissamples | 7d 16h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 11, 2025 | |||
| 34552950 | App login problem | Solved | High | — | Phone | — | 7h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 31984351 | Klarna / Afterpay split issue | Solved | High | — | — | 9h | ⊘Not fired | — | — | — | Nov 3, 2025 | - | |||
| 36787176 | Missing samples in order | Solved | Normal | — | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | ||
| 77381764 | Question about product ingredients | Solved | Low | — | — | 3h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | |||
| 84886290 | Where is my order? | Solved | High | — | Phone | — | 6h | ●Responded | 4/5 | — | — | Sep 25, 2025 | - | ||
| 28738959 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | shippingbopis | 5h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | ||
| 94566907 | Item authenticity concern | Solved | Normal | — | influencerfragrancesamples | 19h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 45264775 | Order arrived damaged | Pending | Low | — | influencer | - | —Skipped | — | — | — | Sep 5, 2025 | - | |||
| 12262484 | Birthday gift not received | Open | Normal | — | Chat | samples | - | —Skipped | — | — | — | Aug 30, 2025 | - | ||
| 37270229 | Shipping cost question | Open | High | — | damagedshipping | - | —Skipped | — | — | — | Aug 29, 2025 | - | |||
| 21725494 | Price match request | Solved | Normal | — | fragranceloyaltydamaged | 6d | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 02392217 | Where is my order? | Solved | Low | — | — | 1d | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 53555514 | Influencer code not working | Solved | Low | — | vipdamaged | 8d 1h | ●Responded | 2/5 | — | — | Aug 4, 2025 | - | |||
| 28532390 | Wrong shade sent | Solved | Normal | — | Phone | — | 6h | ⊘Not fired | — | — | — | Jul 18, 2025 | - | ||
| 68997694 | Pro discount enrollment | Solved | Low | — | Phone | shade-matchreturns | 6h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | ||
| 98719657 | Discount code not working | Solved | Normal | — | — | 5d 14h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |||
| 03435176 | Where is my order? | Solved | Normal | — | Chat | samplesreturns | 4h | ●Responded | 5/5 | — | — | Jun 29, 2025 | - | ||
| 20984591 | App login problem | Solved | High | — | Chat | wholesale | 14h | ⊘Not fired | — | — | — | Jun 14, 2025 | - | ||
| 50926064 | Order arrived damaged | Solved | Normal | — | Chat | appbopis | 1d | ○Sent, no reply | — | — | — | May 26, 2025 | - |