Danielle Kshlerin
gretchen.casper75@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 62836149 | Item authenticity concern | Closed | Low | Danielle Kshlerin | — |  Steve O'Conner | Chat | fragrancebopiswholesale | 20h | ●Responded | 5/5 | — | — | May 18, 2026 | May 23, 2026 |
| 03894341 | BOPIS pickup not ready | Solved | Low | Danielle Kshlerin | — |  Chaz Renner | — | 1d | ⊘Not fired | — | — | — | May 7, 2026 | - | |
| 39995040 | Influencer code not working | Solved | Normal | Danielle Kshlerin | — |  Garth Dooley | — | 1d | ●Responded | 2/5 | — | — | May 6, 2026 | - | |
| 66739881 | Order arrived damaged | Closed | Low | Danielle Kshlerin | — |  Mr. Cade Senger | Chat | — | 1d 22h | ●Responded | 1/5 | — | — | Apr 27, 2026 | Apr 30, 2026 |
| 85430671 | Insider tier issue | Pending | High | Danielle Kshlerin | — |  Kip Schroeder IV | Chat | fragrance | - | —Skipped | — | — | — | Apr 26, 2026 | - |
| 50502185 | Store experience feedback | Solved | Low | Danielle Kshlerin | — |  Ignatius Cummerata | Chat | — | 2d 6h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - |
| 24665677 | Lost package follow-up | Closed | High | Danielle Kshlerin | — |  Eula McKenzie | — | 3h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 18, 2026 | |
| 66167194 | Gift card balance question | Closed | Normal | Danielle Kshlerin | — |  Miss Amber Hintz Sr. | Chat | fragrancevipinfluencer | 9d 5h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 25, 2026 |
| 85838184 | Birthday gift not received | Closed | Normal | Danielle Kshlerin | — |  Jacklyn Dare | Chat | — | 12h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 |
| 54587233 | Return after 30-day window | Solved | Normal | Danielle Kshlerin | — |  Lily Raynor | Chat | — | 21h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 23747483 | Refund not received | Solved | Low | Danielle Kshlerin | — |  Oscar O'Hara | samplesloyalty | 1h | ●Responded | 5/5 | — | — | Mar 7, 2026 | - | |
| 88268136 | Foundation match help | Closed | Normal | Danielle Kshlerin | — |  Faith Hilll | Phone | gift-cardshippingfragrance | 3d 14h | ●Responded | 3/5 | — | — | Mar 5, 2026 | Mar 14, 2026 |
| 51642275 | Price match request | Solved | Normal | Danielle Kshlerin | — | Jacklyn Dare | app | 5h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |
| 11315385 | Cancel subscription / Auto-replenish | Solved | Normal | Danielle Kshlerin | — | Faith Hilll | returnsdamaged | 3h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 08859093 | BOPIS pickup not ready | Pending | Normal | Danielle Kshlerin | — |  Vilma Gusikowski | influencer | - | —Skipped | — | — | — | Feb 19, 2026 | - | |
| 65873020 | Allergic reaction concern | Solved | Normal | Danielle Kshlerin | — |  Dr. Mandy McLaughlin | refundwholesalebopis | 5h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 39760586 | Restock alert for backorder | Open | Normal | Danielle Kshlerin | — | Lily Raynor | appdamaged | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 24224356 | Influencer code not working | Solved | Normal | Danielle Kshlerin | — |  Amely Pacocha | Chat | — | 5h | ●Responded | 5/5 | — | — | Feb 10, 2026 | - |
| 29308653 | Price match request | Solved | Normal | Danielle Kshlerin | — | Steve O'Conner | — | 19h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 63086397 | Loyalty points not posting | Solved | Low | Danielle Kshlerin | — | Eula McKenzie | Chat | damagedgift-card | 6h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 80564918 | Refund not received | Solved | Urgent | Danielle Kshlerin | — | Amely Pacocha | Phone | fragranceloyaltyreturns | 2d 14h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 95759758 | Cancel order request | Solved | Low | Danielle Kshlerin | — | Lily Raynor | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - |
| 45111424 | Return after 30-day window | Solved | Normal | Danielle Kshlerin | — | Steve O'Conner | — | 1d | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 64634474 | Missing samples in order | Solved | Low | Danielle Kshlerin | — |  Katrina Johns | Phone | wholesalebopisinfluencer | 9h | ●Responded | 5/5 | — | — | Jan 3, 2026 | - |
| 49216898 | Discount code not working | Solved | Low | Danielle Kshlerin | — | Mr. Cade Senger | Chat | bopiswholesale | 18h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 75206922 | Discount code not working | Solved | Normal | Danielle Kshlerin | — | Oscar O'Hara | Social | returnsgift-card | 3h | ⊘Not fired | — | — | — | Nov 28, 2025 | - |
| 16224866 | Address change after shipping | Solved | Normal | Danielle Kshlerin | — | Steve O'Conner | — | 6h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 22444862 | Pro discount enrollment | Solved | Normal | Danielle Kshlerin | — |  Tommy Kuvalis | returns | 2d 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 79243757 | Restock alert for backorder | Solved | Normal | Danielle Kshlerin | — | Lily Raynor | returns | 1h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 02125105 | Birthday gift not received | Solved | Low | Danielle Kshlerin | — | Ignatius Cummerata | bopisdamagedfragrance | 1d 5h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 11565614 | Item authenticity concern | Closed | Normal | Danielle Kshlerin | — | Amely Pacocha | — | 1d 3h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 29, 2025 | |
| 28687464 | Store experience feedback | Closed | Normal | Danielle Kshlerin | — | Amely Pacocha | shade-match | 5h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 28, 2025 | |
| 44557911 | Cancel subscription / Auto-replenish | Solved | Normal | Danielle Kshlerin | — | Kip Schroeder IV | — | 1d 21h | ●Responded | 4/5 | — | — | Oct 13, 2025 | - | |
| 46901936 | Item authenticity concern | Solved | Normal | Danielle Kshlerin | — | Vilma Gusikowski | Chat | returns | 2h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - |
| 42044321 | Return after 30-day window | Solved | Normal | Danielle Kshlerin | — | Dr. Mandy McLaughlin | Phone | — | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 98552940 | Refund not received | Solved | Normal | Danielle Kshlerin | — | Tommy Kuvalis | Chat | loyaltydamagedshade-match | 2h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - |
| 48668512 | Price match request | Closed | Low | Danielle Kshlerin | — | Eula McKenzie | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 6, 2025 |
| 79044183 | Missing samples in order | Closed | Low | Danielle Kshlerin | — |  Mr. Skyla Trantow | Social | bopisloyalty | 5h | ⊘Not fired | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 39908869 | Where is my order? | Pending | Urgent | Danielle Kshlerin | — | Kip Schroeder IV | loyaltyreturns | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 80506481 | BOPIS order cancelled at store | Solved | High | Danielle Kshlerin | — | Garth Dooley | — | 13h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |
| 64317930 | BOPIS pickup not ready | Solved | Urgent | Danielle Kshlerin | — | Vilma Gusikowski | shippingrefundwholesale | 1d 7h | ⊘Not fired | — | — | — | Aug 2, 2025 | - | |
| 46157277 | Store experience feedback | Closed | Normal | Danielle Kshlerin | — |  Mr. Lonie Hudson | damaged | 1d 16h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 5, 2025 | |
| 99404439 | Restock alert for backorder | Closed | Normal | Danielle Kshlerin | — |  Mr. Eliza Gerhold IV | Chat | — | 13h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 23, 2025 |
| 84500627 | Restock alert for backorder | Solved | Normal | Danielle Kshlerin | — | Katrina Johns | Chat | shade-matchappdamaged | 6h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - |
| 97538858 | Loyalty points not posting | Pending | Normal | Danielle Kshlerin | — | Tommy Kuvalis | gift-card | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 14918863 | Question about product ingredients | Closed | Low | Danielle Kshlerin | — | Ignatius Cummerata | Chat | vip | 6h | ●Responded | 5/5 | — | — | Jul 15, 2025 | Jul 19, 2025 |
| 00240486 | Insider tier issue | Closed | Normal | Danielle Kshlerin | — | Vilma Gusikowski | Phone | bopisvipreturns | 17h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 41177360 | Restock alert for backorder | Closed | Normal | Danielle Kshlerin | — |  Julie Hodkiewicz | — | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 99240584 | Allergic reaction concern | Solved | Normal | Danielle Kshlerin | — | Tommy Kuvalis | appsampleswholesale | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 10698703 | Restock alert for backorder | Solved | High | Danielle Kshlerin | — | Steve O'Conner | loyaltyapprefund | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - |