Claud Schaefer
valerie.botsford38@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58295532 | Order arrived damaged | Closed | Normal | Claud Schaefer | — |  Mr. Skyla Trantow | gift-card | 10h | ●Responded | 9/11 | — | — | May 22, 2026 | May 30, 2026 | |
| 20070059 | Item authenticity concern | Solved | Normal | Claud Schaefer | — |  Oscar O'Hara | Phone | — | 11h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 08490353 | BOPIS order cancelled at store | Solved | High | Claud Schaefer | — |  Faith Hilll | wholesale | 21h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 01858666 | Question about product ingredients | Solved | Low | Claud Schaefer | — |  Julie Hodkiewicz | refund | 18h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 12813818 | Lost package follow-up | Closed | Normal | Claud Schaefer | — |  Tommy Kuvalis | Chat | shade-match | 8h | ●Responded | 1/5 | — | — | Apr 28, 2026 | May 4, 2026 |
| 39366194 | Cancel subscription / Auto-replenish | Open | High | Claud Schaefer | — |  Kaela Friesen | wholesalevipbopis | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 85310752 | Missing items in shipment | Closed | Normal | Claud Schaefer | — | Kaela Friesen | Phone | — | 5h | ●Responded | 5/5 | — | — | Mar 6, 2026 | Mar 13, 2026 |
| 11823752 | Missing items in shipment | Closed | Normal | Claud Schaefer | — | Tommy Kuvalis | Chat | refund | 5h | ●Responded | 10/11 | — | — | Feb 27, 2026 | Mar 2, 2026 |
| 07800331 | Gift card balance question | Solved | Normal | Claud Schaefer | — |  Leonard Waters-Howell | returnsfragranceapp | 7h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - | |
| 41278908 | Wrong shade sent | Pending | Normal | Claud Schaefer | — | Leonard Waters-Howell | Phone | — | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 15842792 | Store experience feedback | Open | Low | Claud Schaefer | — |  Eula McKenzie | Chat | vipsamplesloyalty | - | —Skipped | — | — | — | Dec 30, 2025 | - |
| 22781817 | Missing samples in order | Pending | Normal | Claud Schaefer | — |  Mr. Lonie Hudson | fragrancebopis | - | —Skipped | — | — | — | Dec 27, 2025 | - | |
| 97503082 | Insider tier issue | Solved | Normal | Claud Schaefer | — | Julie Hodkiewicz | Chat | bopisinfluencer | 11h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 62882626 | Foundation match help | Solved | Normal | Claud Schaefer | — | Mr. Lonie Hudson | Chat | refundfragrancebopis | 1d 17h | ●Responded | 4/5 | — | — | Dec 4, 2025 | - |
| 17848894 | Address change after shipping | Pending | Low | Claud Schaefer | — |  Kip Schroeder IV | shipping | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 06671867 | Missing samples in order | Pending | Urgent | Claud Schaefer | — | Tommy Kuvalis | shade-matchvip | - | —Skipped | — | — | — | Dec 2, 2025 | - | |
| 39603630 | Influencer code not working | Solved | Normal | Claud Schaefer | — | Kip Schroeder IV | Chat | — | 2d 7h | ●Responded | 3/5 | — | — | Nov 28, 2025 | - |
| 31509989 | Shipping cost question | Closed | Normal | Claud Schaefer | — |  Chaz Renner | — | 8h | ●Responded | 10/11 | — | — | Nov 3, 2025 | Nov 6, 2025 | |
| 94900064 | Restock alert for backorder | Solved | Normal | Claud Schaefer | — |  Darryl Jacobi | samplesinfluencer | 1d 2h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |
| 03624795 | Question about product ingredients | Closed | Urgent | Claud Schaefer | — |  Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 | |
| 34323739 | BOPIS order cancelled at store | Solved | High | Claud Schaefer | — |  Miss Amber Hintz Sr. | — | 16h | ●Responded | 3/5 | — | — | Oct 9, 2025 | - | |
| 51521928 | Item authenticity concern | Closed | Normal | Claud Schaefer | — |  Lily Raynor | — | 9h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 77434493 | Discount code not working | Solved | Normal | Claud Schaefer | — |  Amely Pacocha | — | 5h | ●Responded | 2/5 | — | — | Oct 3, 2025 | - | |
| 81190734 | App crashes at checkout | Solved | Normal | Claud Schaefer | — |  Vilma Gusikowski | shade-matchsamples | 3h | ●Responded | 4/5 | — | — | Sep 4, 2025 | - | |
| 73866392 | Refund not received | Solved | Normal | Claud Schaefer | — | Kaela Friesen | bopisreturnswholesale | 4h | ●Responded | 4/5 | — | — | Sep 2, 2025 | - | |
| 72442579 | Missing items in shipment | Solved | Normal | Claud Schaefer | — |  Katrina Johns | Chat | influencersamplesgift-card | 1h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 00943581 | Foundation match help | Solved | Normal | Claud Schaefer | — | Mr. Lonie Hudson | damagedinfluencerfragrance | 19h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 27165345 | Address change after shipping | Solved | Normal | Claud Schaefer | — | Kip Schroeder IV | Chat | shippingrefund | 3h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 30433845 | Address change after shipping | Pending | Normal | Claud Schaefer | — | Miss Amber Hintz Sr. | returnsinfluencersamples | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 15346797 | Foundation match help | Closed | High | Claud Schaefer | — |  Dr. Mandy McLaughlin | fragrance | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 3, 2025 | |
| 11965788 | Order arrived damaged | Closed | High | Claud Schaefer | — | Amely Pacocha | Chat | gift-cardwholesale | 3h | ●Responded | 5/5 | — | — | Jul 28, 2025 | Jul 29, 2025 |
| 77512310 | Discount code not working | Solved | Normal | Claud Schaefer | — | Kaela Friesen | refundvipreturns | 2h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 30283853 | Cancel subscription / Auto-replenish | Closed | Normal | Claud Schaefer | — | Faith Hilll | Social | wholesale | 1d 10h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 25, 2025 |
| 84451513 | Where is my order? | Pending | Normal | Claud Schaefer | — | Katrina Johns | Social | app | - | —Skipped | — | — | — | Jul 4, 2025 | - |
| 29254812 | Pro discount enrollment | Closed | Normal | Claud Schaefer | — |  Ignatius Cummerata | app | 5h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 23, 2025 | |
| 05835441 | Cancel order request | Solved | Normal | Claud Schaefer | — | Julie Hodkiewicz | Chat | wholesale | 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 53647085 | Lost package follow-up | Closed | Low | Claud Schaefer | — | Steve O'Conner | — | 2d 7h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 12, 2025 | |
| 00693711 | BOPIS order cancelled at store | Solved | High | Claud Schaefer | — | Kip Schroeder IV | — | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 64949664 | Restock alert for backorder | Solved | Normal | Claud Schaefer | — |  Mr. Cade Senger | Chat | appdamagedshipping | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 18601226 | Cancel subscription / Auto-replenish | Open | Normal | Claud Schaefer | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | May 24, 2025 | - |