Sheri McClure
tamia72@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27635016 | Refund not received | Solved | Normal | Sheri McClure | — |  Amely Pacocha | — | 3h | ●Responded | 3/5 | — | — | May 14, 2026 | - | |
| 25534759 | Restock alert for backorder | Solved | Normal | Sheri McClure | — |  Miss Amber Hintz Sr. | Phone | shippingdamaged | 3d 3h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 85294718 | Missing items in shipment | Closed | Normal | Sheri McClure | — |  Darryl Jacobi | app | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | May 11, 2026 | |
| 39601276 | BOPIS order cancelled at store | Solved | Low | Sheri McClure | — |  Steve O'Conner | Chat | returnsvip | 2h | ⊘Not fired | — | — | — | May 5, 2026 | - |
| 28574377 | Klarna / Afterpay split issue | Solved | Normal | Sheri McClure | — | Darryl Jacobi | influencerfragranceshipping | 3h | ⊘Not fired | — | — | — | Apr 27, 2026 | - | |
| 05304266 | Where is my order? | Pending | Normal | Sheri McClure | — |  Dr. Mandy McLaughlin | influencer | - | —Skipped | — | — | — | Apr 8, 2026 | - | |
| 84633999 | Birthday gift not received | Closed | Normal | Sheri McClure | — |  Yazmin Jast | shippingreturns | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 8, 2026 | |
| 24592958 | Question about product ingredients | Solved | Low | Sheri McClure | — | Yazmin Jast | Phone | — | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 61926289 | Missing samples in order | Solved | Normal | Sheri McClure | — | Steve O'Conner | Phone | returnsvipgift-card | 1d 18h | ●Responded | 4/5 | — | — | Apr 2, 2026 | - |
| 87389831 | Order arrived damaged | Solved | Normal | Sheri McClure | — |  Eula McKenzie | bopisshade-match | 13h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |
| 98355321 | Loyalty points not posting | Open | Normal | Sheri McClure | — |  Katrina Johns | refundbopisshipping | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 33362193 | Cancel subscription / Auto-replenish | Solved | Normal | Sheri McClure | — | Yazmin Jast | returns | 14h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 44774460 | App crashes at checkout | Pending | Urgent | Sheri McClure | — |  Julie Hodkiewicz | Chat | gift-cardwholesalevip | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 34636024 | Order arrived damaged | Solved | Normal | Sheri McClure | — | Amely Pacocha | damagedsamples | 1h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 97951113 | Wrong shade sent | Solved | High | Sheri McClure | — | Katrina Johns | Social | gift-card | 2d 17h | ⊘Not fired | — | — | — | Feb 9, 2026 | - |
| 57499269 | Price match request | Solved | Normal | Sheri McClure | — | Steve O'Conner | — | 3h | ⊘Not fired | — | — | — | Feb 3, 2026 | - | |
| 95729051 | Price match request | Pending | Normal | Sheri McClure | — |  Jacklyn Dare | returnsinfluencer | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 99801338 | Discount code not working | Solved | Normal | Sheri McClure | — |  Garth Dooley | Phone | shippingfragrancevip | 9d 13h | ●Responded | 2/5 | — | — | Jan 18, 2026 | - |
| 49334337 | Klarna / Afterpay split issue | Solved | High | Sheri McClure | — |  Faith Hilll | Chat | wholesaleloyaltysamples | 6h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - |
| 27531886 | Refund not received | Closed | Low | Sheri McClure | — |  Chaz Renner | vip | 9h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 8, 2026 | |
| 68033067 | Gift card balance question | Solved | Normal | Sheri McClure | — |  Mr. Cade Senger | vipfragrance | 2h | ⊘Not fired | — | — | — | Dec 23, 2025 | - | |
| 38818651 | Pro discount enrollment | Pending | Normal | Sheri McClure | — | Katrina Johns | Social | viployaltyreturns | - | —Skipped | — | — | — | Dec 15, 2025 | - |
| 33129826 | Wrong shade sent | Solved | Low | Sheri McClure | — |  Mr. Skyla Trantow | — | 3h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | |
| 80346801 | Pro discount enrollment | Solved | Low | Sheri McClure | — | Jacklyn Dare | shade-matchfragrance | 23h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 90649038 | BOPIS pickup not ready | Pending | Normal | Sheri McClure | — |  Lily Raynor | Phone | returnsrefundinfluencer | - | —Skipped | — | — | — | Nov 14, 2025 | - |
| 58082546 | Address change after shipping | Closed | Low | Sheri McClure | — | Mr. Cade Senger | gift-card | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 13, 2025 | |
| 91643105 | App crashes at checkout | Closed | Normal | Sheri McClure | — | Steve O'Conner | Chat | fragrance | 1d 18h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 17, 2025 |
| 21439931 | BOPIS order cancelled at store | Closed | Normal | Sheri McClure | — | Katrina Johns | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Oct 31, 2025 |
| 43314089 | Missing samples in order | Closed | Normal | Sheri McClure | — | Mr. Cade Senger | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 22, 2025 | |
| 79658575 | Return after 30-day window | Solved | Normal | Sheri McClure | — | Miss Amber Hintz Sr. | Chat | wholesalevip | 6d 22h | ⊘Not fired | — | — | — | Oct 9, 2025 | - |
| 92711249 | Price match request | Solved | Low | Sheri McClure | — |  Kaela Friesen | Chat | — | 2d 2h | ●Responded | 7/11 | — | — | Sep 29, 2025 | - |
| 98838656 | Cancel order request | Solved | Normal | Sheri McClure | — | Katrina Johns | bopisrefundgift-card | 6h | ●Responded | 4/5 | — | — | Sep 18, 2025 | - | |
| 97642681 | Foundation match help | Pending | Normal | Sheri McClure | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | Sep 9, 2025 | - | |
| 25324672 | Restock alert for backorder | Solved | Low | Sheri McClure | — | Amely Pacocha | Social | gift-cardbopis | 14h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 42257017 | Restock alert for backorder | Solved | Normal | Sheri McClure | — | Amely Pacocha | — | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 28881182 | Influencer code not working | Solved | Normal | Sheri McClure | — |  Oscar O'Hara | shade-match | 1h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 57238910 | Lost package follow-up | Solved | Normal | Sheri McClure | — | Amely Pacocha | loyaltywholesale | 18h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 54757214 | Return after 30-day window | Closed | High | Sheri McClure | — |  Ignatius Cummerata | Chat | app | 7h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 |
| 97162915 | Wholesale order question | Solved | Normal | Sheri McClure | — | Amely Pacocha | wholesalerefundsamples | 17h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 53623313 | App login problem | Solved | Normal | Sheri McClure | — |  Kip Schroeder IV | gift-card | 7h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | |
| 68538715 | Klarna / Afterpay split issue | Closed | Normal | Sheri McClure | — | Oscar O'Hara | — | 23h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 00799649 | BOPIS order cancelled at store | Solved | Normal | Sheri McClure | — | Mr. Skyla Trantow | shade-match | 20h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 13254805 | Discount code not working | Solved | Normal | Sheri McClure | — | Tommy Kuvalis | — | 15h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 27774405 | Order arrived damaged | Solved | Normal | Sheri McClure | — | Julie Hodkiewicz | — | 5h | ⊘Not fired | — | — | — | Jun 12, 2025 | - | |
| 04787887 | Allergic reaction concern | Solved | Normal | Sheri McClure | — | Eula McKenzie | Chat | influencerdamagedapp | 4h | ●Responded | 3/5 | — | — | Jun 11, 2025 | - |
| 08894603 | Price match request | Solved | Low | Sheri McClure | — | Darryl Jacobi | loyaltyvipdamaged | 2d | ●Responded | 2/5 | — | — | May 30, 2025 | - |