Omari Wolf
tanya83@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38896537 | Question about product ingredients | Solved | Normal | — | Chat | gift-cardshade-matchfragrance | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | - | ||
| 93171013 | Gift card balance question | Solved | Normal | — | loyaltyrefundwholesale | 2d 14h | ●Responded | 4/5 | — | — | May 9, 2026 | - | |||
| 56870734 | Cancel subscription / Auto-replenish | Solved | Normal | — | loyaltyapp | 11h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |||
| 78718193 | Klarna / Afterpay split issue | Solved | Normal | — | wholesaleshippingfragrance | 5d 10h | ⊘Not fired | — | — | — | Apr 22, 2026 | - | |||
| 96089234 | Address change after shipping | Solved | Normal | — | fragrance | 4h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | |||
| 23288288 | Birthday gift not received | Solved | Normal | — | Chat | wholesalesamples | 3h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | ||
| 58652370 | Cancel subscription / Auto-replenish | Solved | Normal | — | returns | 2h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 78284404 | Store experience feedback | Solved | High | — | shade-matchrefunddamaged | 19h | ●Responded | 2/5 | — | — | Mar 16, 2026 | - | |||
| 89800808 | Insider tier issue | Solved | Normal | — | Chat | — | 2d 3h | ●Responded | 3/5 | — | — | Mar 15, 2026 | - | ||
| 76093995 | Price match request | Solved | Normal | — | Phone | — | 2h | ●Responded | 5/5 | — | — | Mar 14, 2026 | - | ||
| 20280717 | Wholesale order question | Solved | Normal | — | Chat | damagedshade-match | 5h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - | ||
| 47613708 | Missing samples in order | Solved | High | — | vipsamplesapp | 20h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 19148476 | Foundation match help | Solved | Normal | — | bopisrefund | 1d 2h | ●Responded | 1/5 | — | — | Feb 24, 2026 | - | |||
| 22063852 | Item authenticity concern | Solved | Low | — | refundreturns | 1h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 78990070 | Discount code not working | Solved | High | — | — | 13h | ●Responded | 3/5 | — | — | Feb 12, 2026 | - | |||
| 92675133 | Wholesale order question | Solved | Normal | — | Chat | shippingfragrancevip | 2h | ●Responded | 9/11 | — | — | Feb 10, 2026 | - | ||
| 28122279 | Wrong shade sent | Closed | Normal | — | bopisfragrancegift-card | 15h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 16, 2026 | |||
| 74999255 | Allergic reaction concern | Solved | High | — | Phone | shade-matchreturnsshipping | 5h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | ||
| 73747219 | Wrong shade sent | Closed | Normal | — | — | 1h | ⊘Not fired | — | — | — | Jan 15, 2026 | Jan 19, 2026 | |||
| 44734014 | App crashes at checkout | Open | Normal | — | shippingfragrance | - | —Skipped | — | — | — | Jan 14, 2026 | - | |||
| 83655547 | Store experience feedback | Closed | Normal | — | refund | 2d 21h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 16, 2026 | |||
| 75263656 | Address change after shipping | Open | Normal | — | Chat | wholesalegift-cardinfluencer | - | —Skipped | — | — | — | Jan 2, 2026 | - | ||
| 80966603 | Wrong shade sent | Closed | High | — | Chat | damagedreturns | 6h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 29, 2025 | ||
| 38888083 | Item authenticity concern | Solved | Normal | — | refund | 11h | ⊘Not fired | — | — | — | Dec 23, 2025 | - | |||
| 12578106 | Missing samples in order | Pending | Normal | — | fragrancegift-card | - | —Skipped | — | — | — | Nov 23, 2025 | - | |||
| 60627894 | App login problem | Closed | Normal | — | Chat | loyalty | 6d 20h | ●Responded | 1/11 | — | — | Oct 12, 2025 | Oct 24, 2025 | ||
| 49574750 | Store experience feedback | Solved | Normal | — | Phone | — | 4h | ●Responded | 10/11 | — | — | Oct 12, 2025 | - | ||
| 75653237 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | wholesaleshippingreturns | 7h | ●Responded | 5/5 | — | — | Sep 8, 2025 | - | ||
| 20803030 | Order arrived damaged | Solved | Normal | — | samples | 14h | ●Responded | 4/5 | — | — | Sep 4, 2025 | - | |||
| 41690551 | BOPIS order cancelled at store | Solved | Normal | — | Chat | refundreturns | 1d 21h | ●Responded | 1/5 | — | — | Aug 26, 2025 | - | ||
| 67730841 | Influencer code not working | Solved | Normal | — | shipping | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 01948720 | BOPIS order cancelled at store | Solved | Normal | — | Social | gift-card | 1d 4h | ⊘Not fired | — | — | — | Jul 23, 2025 | - | ||
| 41049403 | Where is my order? | Pending | Normal | — | appdamaged | - | —Skipped | — | — | — | Jul 18, 2025 | - | |||
| 22227665 | Order arrived damaged | Closed | Normal | — | Social | — | 4h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 11, 2025 | ||
| 21449987 | Missing items in shipment | Solved | Normal | — | shippingsamplesreturns | 6h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 11131359 | Wholesale order question | Solved | High | — | wholesalerefundinfluencer | 4h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |||
| 81017429 | Missing items in shipment | Solved | Normal | — | bopisvip | 1h | ●Responded | 4/5 | — | — | Jun 21, 2025 | - | |||
| 71429074 | Foundation match help | Solved | High | — | Chat | — | 3d | ⊘Not fired | — | — | — | Jun 18, 2025 | - | ||
| 36519655 | Loyalty points not posting | Solved | Normal | — | Chat | returns | 2h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | ||
| 54337271 | Allergic reaction concern | Solved | Normal | — | vipshipping | 14h | ⊘Not fired | — | — | — | May 30, 2025 | - |