Tammy Streich-Hegmann
victor48@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29550488 | Return after 30-day window | Pending | High | — | vipinfluencerbopis | - | —Skipped | — | — | — | May 22, 2026 | - | |||
| 09105906 | Influencer code not working | Solved | Normal | — | — | 3h | ●Responded | 9/11 | — | — | May 18, 2026 | - | |||
| 16012388 | App login problem | Solved | Normal | — | Phone | refunddamaged | 1d 19h | ○Sent, no reply | — | — | — | May 1, 2026 | - | ||
| 66911815 | Missing items in shipment | Solved | Low | — | Social | fragranceappshade-match | 3h | ⊘Not fired | — | — | — | May 1, 2026 | - | ||
| 95305577 | Address change after shipping | Solved | Normal | — | Chat | fragrancegift-card | 6h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | ||
| 08529115 | Gift card balance question | Open | Normal | — | fragrancegift-cardreturns | - | —Skipped | — | — | — | Apr 12, 2026 | - | |||
| 93070264 | Address change after shipping | Closed | Normal | — | Chat | vipappbopis | 5h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 11, 2026 | ||
| 84425723 | Loyalty points not posting | Pending | Low | — | — | - | —Skipped | — | — | — | Mar 30, 2026 | - | |||
| 03911511 | Lost package follow-up | Solved | Low | — | vip | 9h | ⊘Not fired | — | — | — | Mar 28, 2026 | - | |||
| 28442217 | Wholesale order question | Solved | Normal | — | Chat | bopissamples | 5h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | ||
| 87767697 | Question about product ingredients | Solved | Normal | — | shipping | 4h | ●Responded | 4/11 | — | — | Mar 23, 2026 | - | |||
| 16665290 | Influencer code not working | Closed | Normal | — | damagedinfluencerwholesale | 20h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 24, 2026 | |||
| 02637446 | Where is my order? | Closed | Normal | — | Chat | appbopis | 1d 20h | ●Responded | 4/5 | — | — | Feb 24, 2026 | Mar 3, 2026 | ||
| 44797419 | Wrong shade sent | Solved | Urgent | — | — | 4h | ●Responded | 4/5 | — | — | Feb 2, 2026 | - | |||
| 33550786 | Shipping cost question | Closed | High | — | — | 2d 20h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Jan 29, 2026 | |||
| 29506989 | Shipping cost question | Solved | Normal | — | influencershade-match | 14h | ●Responded | 10/11 | — | — | Jan 22, 2026 | - | |||
| 97614101 | Where is my order? | Solved | Normal | — | Chat | wholesalegift-cardshipping | 9h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 34147064 | Allergic reaction concern | Solved | Normal | — | Chat | gift-cardrefundbopis | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 67876593 | App login problem | Solved | Normal | — | damagedshade-match | 2d 10h | ⊘Not fired | — | — | — | Dec 17, 2025 | - | |||
| 50023446 | Where is my order? | Solved | Normal | — | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | ||
| 52338665 | Store experience feedback | Solved | Normal | — | fragrancerefundapp | 3h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |||
| 63245425 | Item authenticity concern | Pending | High | — | Chat | fragrance | - | —Skipped | — | — | — | Dec 3, 2025 | - | ||
| 66973033 | Address change after shipping | Solved | Low | — | Chat | shipping | 1d | ⊘Not fired | — | — | — | Nov 8, 2025 | - | ||
| 14179554 | Pro discount enrollment | Solved | Low | — | vipshade-matchdamaged | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |||
| 39454003 | Refund not received | Solved | Urgent | — | — | 1d | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |||
| 36166028 | Insider tier issue | Solved | Normal | — | Chat | damagedvip | 18h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - | ||
| 63853911 | Price match request | Solved | Urgent | — | Phone | wholesalegift-card | 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | ||
| 92035671 | Allergic reaction concern | Solved | Normal | — | Chat | bopis | 8d 2h | ●Responded | 1/5 | — | — | Aug 25, 2025 | - | ||
| 12044081 | Birthday gift not received | Solved | Low | — | — | 2h | ●Responded | 3/5 | — | — | Jul 29, 2025 | - | |||
| 45973015 | Price match request | Closed | Normal | — | Chat | vipappbopis | 2h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 16, 2025 | ||
| 78955238 | Foundation match help | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 51420670 | Lost package follow-up | Solved | Normal | — | damagedreturnsbopis | 8h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |||
| 97359498 | Influencer code not working | Pending | High | — | influencervipapp | - | —Skipped | — | — | — | Jun 26, 2025 | - | |||
| 92241744 | Price match request | Pending | Urgent | — | shippingreturns | - | —Skipped | — | — | — | Jun 10, 2025 | - | |||
| 10648230 | Order arrived damaged | Pending | Normal | — | refundgift-card | - | —Skipped | — | — | — | May 30, 2025 | - |