Tevin Leannon
sandra1@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 82855364Return after 30-day window | May 4, 2026, 8:17 PM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 24044579Pro discount enrollment | Apr 15, 2026, 11:58 PM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 93261042Order arrived damaged | Apr 3, 2026, 11:46 AM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 00308420App login problem | Mar 14, 2026, 3:00 PM | ||
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 30012445Cancel subscription / Auto-replenish | Mar 6, 2026, 2:39 PM | ||
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 87580652Loyalty points not posting | Feb 8, 2026, 3:29 AM | ||
| 4/11 | Pricing has crept up and the value isn't there anymore. | 33144279Birthday gift not received | Dec 20, 2025, 8:25 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 77967195Return after 30-day window | Oct 15, 2025, 4:48 AM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 72573900Order arrived damaged | Oct 6, 2025, 7:32 AM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 20227488Shipping cost question | Sep 20, 2025, 5:18 PM | ||
| 1/5 | Twelve days of back-and-forth and the issue is still not resolved. | 36371678Loyalty points not posting | Sep 5, 2025, 5:50 AM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 11779363Cancel order request | Aug 21, 2025, 5:41 AM | ||
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 73476668Restock alert for backorder | Jun 28, 2025, 1:20 PM | ||
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 80101044Klarna / Afterpay split issue | Jun 1, 2025, 11:18 PM |