Zachary Schmidt-Hudson
denis96@yahoo.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12981206 | Pro discount enrollment | Closed | High | Zachary Schmidt-Hudson | — |  Jacklyn Dare | gift-cardfragrancevip | 6h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 | |
| 48828549 | App crashes at checkout | Closed | Low | Zachary Schmidt-Hudson | — |  Vilma Gusikowski | refundshade-matchvip | 1d 16h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 74047902 | Allergic reaction concern | Closed | Normal | Zachary Schmidt-Hudson | — |  Leonard Waters-Howell | fragranceshade-match | 1d 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 2, 2026 | |
| 52929783 | Wrong shade sent | Closed | Low | Zachary Schmidt-Hudson | — |  Mr. Cade Senger | Chat | refundvip | 7h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 22, 2026 |
| 83496786 | Gift card balance question | Closed | Normal | Zachary Schmidt-Hudson | — |  Oscar O'Hara | fragrancesamplesloyalty | 1h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 18, 2026 | |
| 74403364 | Discount code not working | Pending | Low | Zachary Schmidt-Hudson | — |  Miss Amber Hintz Sr. | fragranceloyaltydamaged | - | —Skipped | — | — | — | Feb 13, 2026 | - | |
| 41317314 | Wrong shade sent | Solved | Low | Zachary Schmidt-Hudson | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 32156481 | Foundation match help | Solved | High | Zachary Schmidt-Hudson | — |  Garth Dooley | fragranceapp | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 34464319 | Store experience feedback | Solved | High | Zachary Schmidt-Hudson | — |  Yazmin Jast | returns | 7d 22h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 68502641 | Address change after shipping | Closed | Normal | Zachary Schmidt-Hudson | — |  Kaela Friesen | — | 2h | ●Responded | 5/5 | — | — | Jan 18, 2026 | Jan 23, 2026 | |
| 09526131 | Question about product ingredients | Pending | Normal | Zachary Schmidt-Hudson | — |  Dr. Mandy McLaughlin | Social | shippingbopisfragrance | - | —Skipped | — | — | — | Jan 8, 2026 | - |
| 63296331 | Question about product ingredients | Closed | Normal | Zachary Schmidt-Hudson | — |  Mr. Lonie Hudson | Chat | wholesalerefundfragrance | 7d 6h | ●Responded | 1/5 | — | — | Jan 7, 2026 | Jan 17, 2026 |
| 27672271 | Discount code not working | Solved | High | Zachary Schmidt-Hudson | — | Leonard Waters-Howell | Chat | returns | 4d 16h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 37288890 | Cancel order request | Closed | Normal | Zachary Schmidt-Hudson | — |  Julie Hodkiewicz | — | 2h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 2, 2025 | |
| 01847050 | Wholesale order question | Pending | Normal | Zachary Schmidt-Hudson | — |  Amely Pacocha | fragrance | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 79659225 | Cancel subscription / Auto-replenish | Solved | Normal | Zachary Schmidt-Hudson | — | Garth Dooley | wholesalebopis | 1d | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 81728704 | Wholesale order question | Open | Normal | Zachary Schmidt-Hudson | — |  Mr. Eliza Gerhold IV | Chat | samplesbopisgift-card | - | —Skipped | — | — | — | Oct 15, 2025 | - |
| 77418767 | Missing samples in order | Pending | Low | Zachary Schmidt-Hudson | — | Amely Pacocha | Chat | shippinginfluencerreturns | - | —Skipped | — | — | — | Oct 15, 2025 | - |
| 57835932 | Item authenticity concern | Solved | Normal | Zachary Schmidt-Hudson | — | Leonard Waters-Howell | gift-cardwholesale | 23h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 10461875 | App crashes at checkout | Solved | Low | Zachary Schmidt-Hudson | — | Leonard Waters-Howell | Chat | returnsdamagedfragrance | 2h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 06153404 | Cancel subscription / Auto-replenish | Closed | Normal | Zachary Schmidt-Hudson | — | Amely Pacocha | — | 1h | ⊘Not fired | — | — | — | Sep 18, 2025 | Sep 24, 2025 | |
| 35245255 | Order arrived damaged | Closed | Normal | Zachary Schmidt-Hudson | — | Garth Dooley | Chat | damagedgift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 05976017 | Where is my order? | Solved | Normal | Zachary Schmidt-Hudson | — |  Mr. Skyla Trantow | influencergift-card | 23h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 80025350 | Shipping cost question | Solved | Normal | Zachary Schmidt-Hudson | — |  Darryl Jacobi | Phone | bopisvip | 2h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - |
| 53888035 | Order arrived damaged | Solved | Low | Zachary Schmidt-Hudson | — | Yazmin Jast | Phone | — | 18h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 56535002 | Shipping cost question | Solved | High | Zachary Schmidt-Hudson | — | Darryl Jacobi | — | 2h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |
| 17527615 | Store experience feedback | Open | Normal | Zachary Schmidt-Hudson | — | Leonard Waters-Howell | returnsfragrance | - | —Skipped | — | — | — | Aug 6, 2025 | - | |
| 42186651 | Wholesale order question | Solved | Normal | Zachary Schmidt-Hudson | — | Mr. Cade Senger | shipping | 2h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | |
| 50079226 | Klarna / Afterpay split issue | Solved | Normal | Zachary Schmidt-Hudson | — | Mr. Lonie Hudson | — | 1d 12h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 80855751 | Lost package follow-up | Solved | Normal | Zachary Schmidt-Hudson | — | Julie Hodkiewicz | samples | 5h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |
| 60964743 | Influencer code not working | Solved | Normal | Zachary Schmidt-Hudson | — |  Tommy Kuvalis | Chat | damagedsamplesshipping | 9h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - |
| 88192629 | Restock alert for backorder | Closed | Normal | Zachary Schmidt-Hudson | — | Mr. Skyla Trantow | Chat | — | 16h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 |