Mr. Elvie Block
wilbert_considine66@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 03612340 | Insider tier issue | Closed | Normal | Mr. Elvie Block | — |  Steve O'Conner | Chat | apprefundbopis | 2h | ⊘Not fired | — | — | — | May 23, 2026 | May 26, 2026 |
| 01947942 | Discount code not working | Closed | Normal | Mr. Elvie Block | — |  Kip Schroeder IV | shade-matchinfluencer | 3h | ○Sent, no reply | — | — | — | May 6, 2026 | May 10, 2026 | |
| 87877908 | Klarna / Afterpay split issue | Solved | Normal | Mr. Elvie Block | — |  Miss Amber Hintz Sr. | refund | 2d 4h | ●Responded | 3/5 | — | — | Apr 23, 2026 | - | |
| 80763353 | Missing items in shipment | Solved | Normal | Mr. Elvie Block | — |  Mr. Lonie Hudson | influencer | 1h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 72854917 | Item authenticity concern | Solved | Low | Mr. Elvie Block | — |  Garth Dooley | damaged | 1h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 46251244 | Question about product ingredients | Solved | Normal | Mr. Elvie Block | — |  Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 51084691 | Gift card balance question | Solved | Normal | Mr. Elvie Block | — |  Vilma Gusikowski | Chat | vip | 5h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - |
| 99028584 | Foundation match help | Closed | Normal | Mr. Elvie Block | — |  Mr. Cade Senger | appshade-match | 3h | ●Responded | 10/11 | — | — | Mar 23, 2026 | Mar 28, 2026 | |
| 85564231 | App crashes at checkout | Solved | Normal | Mr. Elvie Block | — |  Julie Hodkiewicz | app | 5h | ⊘Not fired | — | — | — | Mar 17, 2026 | - | |
| 59461356 | Missing items in shipment | Solved | Normal | Mr. Elvie Block | — | Steve O'Conner | Chat | returnsappgift-card | 5h | ⊘Not fired | — | — | — | Feb 24, 2026 | - |
| 43245752 | Cancel order request | Solved | Normal | Mr. Elvie Block | — |  Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 12569663 | Price match request | Solved | Urgent | Mr. Elvie Block | — |  Dr. Mandy McLaughlin | refund | 18h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 53697750 | App login problem | Closed | Normal | Mr. Elvie Block | — |  Yazmin Jast | Chat | shade-matchdamaged | 1h | ●Responded | 5/5 | — | — | Feb 7, 2026 | Feb 8, 2026 |
| 59628552 | Gift card balance question | Solved | Normal | Mr. Elvie Block | — |  Jacklyn Dare | wholesale | 2h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 72786331 | Question about product ingredients | Closed | Normal | Mr. Elvie Block | — | Steve O'Conner | damaged | 2h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 10, 2026 | |
| 69749128 | Where is my order? | Open | Normal | Mr. Elvie Block | — |  Katrina Johns | Chat | loyalty | - | —Skipped | — | — | — | Dec 23, 2025 | - |
| 35413908 | Cancel order request | Solved | Normal | Mr. Elvie Block | — | Ignatius Cummerata | Chat | shade-matchsamplesgift-card | 17h | ●Responded | 2/5 | — | — | Dec 21, 2025 | - |
| 55366315 | Missing samples in order | Solved | Normal | Mr. Elvie Block | — | Kip Schroeder IV | appinfluencer | 7h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | |
| 14796368 | Gift card balance question | Solved | High | Mr. Elvie Block | — | Kip Schroeder IV | bopis | 8h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 55909773 | Where is my order? | Closed | Low | Mr. Elvie Block | — |  Faith Hilll | bopis | 15h | ○Sent, no reply | — | — | — | Dec 7, 2025 | Dec 13, 2025 | |
| 57279585 | Allergic reaction concern | Solved | Normal | Mr. Elvie Block | — | Miss Amber Hintz Sr. | Chat | gift-cardloyalty | 14h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 22508738 | Birthday gift not received | Solved | Normal | Mr. Elvie Block | — | Garth Dooley | samplesshipping | 2h | ●Responded | 5/5 | — | — | Dec 3, 2025 | - | |
| 23718599 | Missing items in shipment | Solved | Normal | Mr. Elvie Block | — |  Oscar O'Hara | shippingappshade-match | 4h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 90246116 | Loyalty points not posting | Solved | High | Mr. Elvie Block | — | Faith Hilll | fragrancedamaged | 4h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |
| 37074439 | App login problem | Solved | Low | Mr. Elvie Block | — |  Darryl Jacobi | Chat | loyaltysamplesreturns | 17h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 94975854 | Question about product ingredients | Closed | Normal | Mr. Elvie Block | — |  Amely Pacocha | Chat | appinfluencersamples | 9h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 21, 2025 |
| 92029195 | Address change after shipping | Closed | Urgent | Mr. Elvie Block | — | Yazmin Jast | shipping | 1d 14h | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 17, 2025 | |
| 58387256 | Gift card balance question | Closed | High | Mr. Elvie Block | — |  Leonard Waters-Howell | app | 1d | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 11, 2025 | |
| 72438080 | Birthday gift not received | Closed | Low | Mr. Elvie Block | — | Ignatius Cummerata | damagedinfluencerbopis | 4h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 20, 2025 | |
| 42495757 | Wholesale order question | Solved | Normal | Mr. Elvie Block | — | Faith Hilll | — | 10h | ⊘Not fired | — | — | — | Sep 8, 2025 | - | |
| 29911758 | Influencer code not working | Solved | Normal | Mr. Elvie Block | — | Amely Pacocha | samples | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 20687573 | Wholesale order question | Solved | Low | Mr. Elvie Block | — |  Tommy Kuvalis | Social | — | 6h | ⊘Not fired | — | — | — | Aug 28, 2025 | - |
| 46387422 | BOPIS order cancelled at store | Solved | Normal | Mr. Elvie Block | — |  Chaz Renner | Chat | — | 9d 3h | ●Responded | 2/5 | — | — | Aug 9, 2025 | - |
| 82963426 | Missing samples in order | Closed | Low | Mr. Elvie Block | — | Ignatius Cummerata | Phone | gift-cardloyalty | 7d 10h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 5, 2025 |
| 60447740 | Refund not received | Solved | Normal | Mr. Elvie Block | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 44887734 | Pro discount enrollment | Pending | Normal | Mr. Elvie Block | — | Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 01875630 | Gift card balance question | Solved | Normal | Mr. Elvie Block | — | Katrina Johns | — | 4d 6h | ●Responded | 2/5 | — | — | Jul 11, 2025 | - | |
| 38691681 | Wrong shade sent | Closed | Low | Mr. Elvie Block | — |  Eula McKenzie | refund | 5h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 8, 2025 | |
| 45050374 | Lost package follow-up | Solved | Normal | Mr. Elvie Block | — | Ignatius Cummerata | Chat | — | 9d 12h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |
| 66202102 | Cancel order request | Solved | Normal | Mr. Elvie Block | — | Steve O'Conner | Chat | loyaltydamaged | 9d 17h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 96610161 | Pro discount enrollment | Closed | Normal | Mr. Elvie Block | — | Mr. Lonie Hudson | Chat | appfragrance | 2d 23h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 |
| 48111573 | Item authenticity concern | Solved | Normal | Mr. Elvie Block | — | Ignatius Cummerata | Phone | influencer | 3d 21h | ●Responded | 1/5 | — | — | Jun 19, 2025 | - |
| 26726088 | Lost package follow-up | Solved | Low | Mr. Elvie Block | — | Chaz Renner | fragrancesamples | 12h | ●Responded | 4/11 | — | — | Jun 12, 2025 | - | |
| 38982829 | Price match request | Closed | High | Mr. Elvie Block | — | Leonard Waters-Howell | — | 3h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 18, 2025 | |
| 01453246 | Missing items in shipment | Solved | Low | Mr. Elvie Block | — | Jacklyn Dare | samples | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |