Daniel Schaden
fredrick.conn@gmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58068503 | Discount code not working | Solved | High | Daniel Schaden | — |  Leonard Waters-Howell | — | 22h | ⊘Not fired | — | — | — | May 6, 2026 | - | |
| 92174844 | BOPIS order cancelled at store | Solved | Normal | Daniel Schaden | — |  Darryl Jacobi | — | 2h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 54725123 | Birthday gift not received | Solved | Normal | Daniel Schaden | — | Leonard Waters-Howell | refund | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 51527075 | Wholesale order question | Solved | Low | Daniel Schaden | — |  Tommy Kuvalis | Chat | gift-cardshipping | 2d 18h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 84434404 | Gift card balance question | Solved | Normal | Daniel Schaden | — |  Yazmin Jast | Chat | — | 7h | ●Responded | 4/5 | — | — | Apr 7, 2026 | - |
| 95197419 | Where is my order? | Open | Normal | Daniel Schaden | — |  Faith Hilll | damagedrefund | - | —Skipped | — | — | — | Mar 18, 2026 | - | |
| 88349121 | BOPIS pickup not ready | Solved | Normal | Daniel Schaden | — |  Katrina Johns | damagedinfluencer | 5h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 97874886 | App crashes at checkout | Solved | Normal | Daniel Schaden | — |  Vilma Gusikowski | loyalty | 22h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 19328664 | Foundation match help | Closed | Normal | Daniel Schaden | — |  Oscar O'Hara | appfragrancereturns | 6h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 28, 2026 | |
| 01184872 | Discount code not working | Solved | Normal | Daniel Schaden | — |  Jacklyn Dare | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 90950192 | Foundation match help | Pending | Low | Daniel Schaden | — |  Lily Raynor | Phone | bopisdamagedinfluencer | - | —Skipped | — | — | — | Jan 18, 2026 | - |
| 10337464 | Store experience feedback | Closed | Normal | Daniel Schaden | — | Tommy Kuvalis | Chat | gift-cardrefund | 1h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 13, 2026 |
| 25624495 | Where is my order? | Open | Low | Daniel Schaden | — |  Miss Amber Hintz Sr. | Social | appinfluencer | - | —Skipped | — | — | — | Jan 7, 2026 | - |
| 79909789 | App crashes at checkout | Closed | High | Daniel Schaden | — | Leonard Waters-Howell | damagedshippingsamples | 15h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 16, 2025 | |
| 23417591 | Shipping cost question | Solved | Normal | Daniel Schaden | — | Jacklyn Dare | gift-card | 16h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 66901266 | Shipping cost question | Solved | Normal | Daniel Schaden | — |  Eula McKenzie | — | 2d 18h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 75812580 | Restock alert for backorder | Pending | Normal | Daniel Schaden | — |  Ignatius Cummerata | Phone | wholesaleshade-matchvip | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 99132723 | Price match request | Solved | Low | Daniel Schaden | — | Oscar O'Hara | returnsshipping | 3d 13h | ●Responded | 1/11 | — | — | Sep 19, 2025 | - | |
| 25113591 | Discount code not working | Solved | Normal | Daniel Schaden | — |  Mr. Lonie Hudson | — | 16h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 14332960 | Foundation match help | Solved | High | Daniel Schaden | — | Tommy Kuvalis | Chat | gift-cardshade-matchinfluencer | 3h | ⊘Not fired | — | — | — | Sep 4, 2025 | - |
| 43496745 | Influencer code not working | Solved | High | Daniel Schaden | — |  Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 15971942 | BOPIS pickup not ready | Pending | Normal | Daniel Schaden | — |  Chaz Renner | refund | - | —Skipped | — | — | — | Aug 31, 2025 | - | |
| 02525600 | Foundation match help | Solved | Normal | Daniel Schaden | — |  Mr. Skyla Trantow | shade-matchrefundbopis | 4h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 59043737 | Restock alert for backorder | Solved | High | Daniel Schaden | — | Mr. Skyla Trantow | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 87631302 | Item authenticity concern | Solved | Normal | Daniel Schaden | — |  Julie Hodkiewicz | refundgift-cardinfluencer | 4h | ●Responded | 10/11 | — | — | Jul 31, 2025 | - | |
| 93825458 | Restock alert for backorder | Solved | High | Daniel Schaden | — | Ignatius Cummerata | fragrance | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 55341501 | Insider tier issue | Closed | Normal | Daniel Schaden | — |  Dr. Mandy McLaughlin | Chat | fragranceshippingdamaged | 5h | ●Responded | 5/5 | — | — | Jul 19, 2025 | Jul 22, 2025 |
| 34383630 | App crashes at checkout | Pending | Normal | Daniel Schaden | — |  Kip Schroeder IV | influencerfragrance | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 49233853 | Pro discount enrollment | Pending | Normal | Daniel Schaden | — | Faith Hilll | gift-card | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 97955160 | Cancel subscription / Auto-replenish | Pending | Normal | Daniel Schaden | — | Julie Hodkiewicz | shade-matchvip | - | —Skipped | — | — | — | Jun 27, 2025 | - | |
| 10819909 | Influencer code not working | Pending | Normal | Daniel Schaden | — | Dr. Mandy McLaughlin | bopis | - | —Skipped | — | — | — | Jun 25, 2025 | - | |
| 80685929 | Shipping cost question | Solved | Normal | Daniel Schaden | — |  Garth Dooley | Phone | — | 9h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |