Mr. Rufus Will I
devyn64@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59707813 | Order arrived damaged | Open | Normal | Mr. Rufus Will I | — |  Steve O'Conner | wholesalefragranceinfluencer | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 19132013 | Cancel order request | Solved | High | Mr. Rufus Will I | — |  Chaz Renner | — | 9d 11h | ●Responded | 1/5 | — | — | May 12, 2026 | - | |
| 21590014 | Shipping cost question | Closed | Normal | Mr. Rufus Will I | — |  Darryl Jacobi | Social | gift-card | 12h | ⊘Not fired | — | — | — | May 9, 2026 | May 11, 2026 |
| 24488900 | Discount code not working | Solved | Low | Mr. Rufus Will I | — |  Miss Amber Hintz Sr. | Chat | — | 5h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 18566035 | Restock alert for backorder | Solved | High | Mr. Rufus Will I | — |  Tommy Kuvalis | Chat | refundgift-card | 16h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - |
| 08427815 | Item authenticity concern | Solved | Normal | Mr. Rufus Will I | — | Tommy Kuvalis | appwholesalevip | 5h | ●Responded | 2/5 | — | — | Apr 23, 2026 | - | |
| 75425227 | Where is my order? | Solved | Normal | Mr. Rufus Will I | — |  Dr. Mandy McLaughlin | Phone | bopis | 4h | ●Responded | 9/11 | — | — | Apr 16, 2026 | - |
| 36057787 | BOPIS pickup not ready | Solved | High | Mr. Rufus Will I | — |  Mr. Eliza Gerhold IV | refundloyaltybopis | 1h | ●Responded | 10/11 | — | — | Apr 13, 2026 | - | |
| 94071636 | Store experience feedback | Closed | High | Mr. Rufus Will I | — |  Garth Dooley | — | 2d 10h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 21, 2026 | |
| 97714085 | Influencer code not working | Closed | Normal | Mr. Rufus Will I | — | Tommy Kuvalis | app | 3d 21h | ●Responded | 1/5 | — | — | Mar 20, 2026 | Mar 30, 2026 | |
| 51379821 | Foundation match help | Solved | Normal | Mr. Rufus Will I | — |  Amely Pacocha | influencerfragranceapp | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 44277936 | Influencer code not working | Solved | Normal | Mr. Rufus Will I | — |  Vilma Gusikowski | Chat | loyalty | 11h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 35371251 | Wholesale order question | Solved | Normal | Mr. Rufus Will I | — |  Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 69739468 | Loyalty points not posting | Closed | Normal | Mr. Rufus Will I | — | Darryl Jacobi | returns | 3h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 2, 2026 | |
| 32386934 | Address change after shipping | Closed | Normal | Mr. Rufus Will I | — |  Lily Raynor | Chat | influencervipfragrance | 1d 19h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 22, 2026 |
| 58227160 | Address change after shipping | Solved | High | Mr. Rufus Will I | — |  Ignatius Cummerata | Chat | fragrancereturns | 2h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 09080582 | Missing samples in order | Solved | Low | Mr. Rufus Will I | — | Amely Pacocha | Chat | — | 1d 23h | ●Responded | 4/5 | — | — | Jan 24, 2026 | - |
| 14774979 | Gift card balance question | Solved | Low | Mr. Rufus Will I | — | Darryl Jacobi | — | 15h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 71808462 | App crashes at checkout | Open | Normal | Mr. Rufus Will I | — | Mr. Eliza Gerhold IV | shipping | - | —Skipped | — | — | — | Jan 5, 2026 | - | |
| 35583016 | Refund not received | Open | Normal | Mr. Rufus Will I | — | Dr. Mandy McLaughlin | shipping | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 27934048 | Item authenticity concern | Pending | Urgent | Mr. Rufus Will I | — | Miss Amber Hintz Sr. | samples | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 79378576 | Loyalty points not posting | Solved | High | Mr. Rufus Will I | — |  Mr. Skyla Trantow | influencer | 1h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 22975082 | Cancel order request | Solved | Normal | Mr. Rufus Will I | — | Chaz Renner | loyalty | 1d 7h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | |
| 20601624 | App crashes at checkout | Solved | Low | Mr. Rufus Will I | — | Vilma Gusikowski | shippinginfluencerapp | 2h | ⊘Not fired | — | — | — | Oct 29, 2025 | - | |
| 93996931 | Loyalty points not posting | Solved | Low | Mr. Rufus Will I | — | Steve O'Conner | Chat | returnswholesale | 6h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - |
| 18381759 | Influencer code not working | Pending | High | Mr. Rufus Will I | — |  Katrina Johns | Chat | vipshade-match | - | —Skipped | — | — | — | Oct 14, 2025 | - |
| 59316063 | Shipping cost question | Solved | Urgent | Mr. Rufus Will I | — |  Faith Hilll | wholesale | 9d 18h | ●Responded | 2/5 | — | — | Oct 10, 2025 | - | |
| 53838288 | Where is my order? | Solved | High | Mr. Rufus Will I | — |  Mr. Cade Senger | shade-match | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 83436249 | Missing samples in order | Open | Normal | Mr. Rufus Will I | — | Katrina Johns | Chat | returns | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 07024596 | Restock alert for backorder | Closed | High | Mr. Rufus Will I | — |  Leonard Waters-Howell | wholesale | 5h | ●Responded | 3/5 | — | — | Sep 27, 2025 | Sep 28, 2025 | |
| 53717967 | Missing items in shipment | Solved | Normal | Mr. Rufus Will I | — | Lily Raynor | returnsfragrance | 12h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 15618294 | Birthday gift not received | Closed | Normal | Mr. Rufus Will I | — | Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 25, 2025 |
| 91974159 | Cancel order request | Solved | High | Mr. Rufus Will I | — | Katrina Johns | — | 10h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 51052025 | Store experience feedback | Solved | Low | Mr. Rufus Will I | — |  Mr. Lonie Hudson | damaged | 6h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 74252506 | Discount code not working | Solved | High | Mr. Rufus Will I | — | Vilma Gusikowski | — | 4h | ●Responded | 5/5 | — | — | Aug 21, 2025 | - | |
| 35952389 | Loyalty points not posting | Solved | High | Mr. Rufus Will I | — | Mr. Lonie Hudson | Phone | influencer | 1h | ●Responded | 5/5 | — | — | Aug 15, 2025 | - |
| 37242571 | BOPIS pickup not ready | Open | High | Mr. Rufus Will I | — |  Eula McKenzie | loyaltyinfluencervip | - | —Skipped | — | — | — | Aug 13, 2025 | - | |
| 38923048 | Wrong shade sent | Solved | Normal | Mr. Rufus Will I | — | Mr. Eliza Gerhold IV | gift-card | 23h | ●Responded | 5/5 | — | — | Aug 9, 2025 | - | |
| 75293590 | Question about product ingredients | Pending | Normal | Mr. Rufus Will I | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Aug 5, 2025 | - | |
| 11229580 | Item authenticity concern | Closed | Normal | Mr. Rufus Will I | — | Mr. Cade Senger | Phone | bopisdamaged | 2d 7h | ●Responded | 7/11 | — | — | Jul 31, 2025 | Aug 5, 2025 |
| 75505651 | Missing items in shipment | Solved | Normal | Mr. Rufus Will I | — | Ignatius Cummerata | — | 18h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 72267859 | Allergic reaction concern | Solved | High | Mr. Rufus Will I | — | Dr. Mandy McLaughlin | Chat | influencer | 3h | ●Responded | 5/5 | — | — | Jul 12, 2025 | - |
| 10793751 | BOPIS order cancelled at store | Closed | Low | Mr. Rufus Will I | — | Miss Amber Hintz Sr. | influencersamples | 15h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 24, 2025 | |
| 59371952 | Where is my order? | Open | Normal | Mr. Rufus Will I | — |  Oscar O'Hara | Chat | appshipping | - | —Skipped | — | — | — | Jun 13, 2025 | - |
| 12131928 | Order arrived damaged | Solved | Normal | Mr. Rufus Will I | — | Vilma Gusikowski | — | 20h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 85380535 | App login problem | Solved | Normal | Mr. Rufus Will I | — |  Julie Hodkiewicz | — | 5h | ○Sent, no reply | — | — | — | May 24, 2025 | - | |
| 02539515 | Birthday gift not received | Closed | Normal | Mr. Rufus Will I | — | Mr. Lonie Hudson | wholesaleappfragrance | 22h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 |