Timothy Corkery
wade1@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87047372 | Insider tier issue | Solved | Normal | — | influencer | 6h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | |||
| 74989847 | Shipping cost question | Solved | Normal | — | shade-matchdamaged | 1h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - | |||
| 15785266 | Address change after shipping | Closed | Normal | — | bopisapp | 1h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 24, 2026 | |||
| 16184080 | Where is my order? | Solved | Normal | — | Social | loyaltyfragrancedamaged | 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | ||
| 69500860 | Missing samples in order | Closed | Normal | — | Chat | loyalty | 2h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 19, 2026 | ||
| 86292375 | Refund not received | Solved | Normal | — | returns | 23h | ●Responded | 5/5 | — | — | Mar 12, 2026 | - | |||
| 34777889 | Missing samples in order | Open | Urgent | — | — | - | —Skipped | — | — | — | Mar 12, 2026 | - | |||
| 21318953 | Question about product ingredients | Solved | Urgent | — | gift-cardshade-matchloyalty | 5h | ●Responded | 10/11 | — | — | Feb 27, 2026 | - | |||
| 22449398 | Wrong shade sent | Pending | Normal | — | Chat | appinfluencergift-card | - | —Skipped | — | — | — | Jan 27, 2026 | - | ||
| 35224077 | Influencer code not working | Closed | Normal | — | gift-card | 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 29, 2026 | |||
| 11936862 | App login problem | Solved | Normal | — | Chat | samplesfragrance | 2h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | ||
| 21783002 | Restock alert for backorder | Solved | High | — | bopisreturnsdamaged | 4h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - | |||
| 88573516 | Item authenticity concern | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 1, 2026 | - | ||
| 98799646 | Lost package follow-up | Closed | High | — | shippingappshade-match | 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 6, 2025 | |||
| 23350535 | Question about product ingredients | Pending | Normal | — | Chat | wholesalerefund | - | —Skipped | — | — | — | Nov 18, 2025 | - | ||
| 79125987 | Wholesale order question | Solved | Normal | — | — | 6h | ●Responded | 4/5 | — | — | Nov 18, 2025 | - | |||
| 87345192 | Discount code not working | Solved | Low | — | Phone | influencerrefund | 9d 16h | ●Responded | 2/5 | — | — | Nov 15, 2025 | - | ||
| 67364820 | Restock alert for backorder | Solved | Low | — | gift-card | 1h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 20481999 | Where is my order? | Closed | Normal | — | refunddamaged | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 | |||
| 18389993 | Gift card balance question | Solved | Normal | — | damaged | 21h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 61809895 | Lost package follow-up | Solved | Normal | — | Chat | samples | 21h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | ||
| 76892506 | Influencer code not working | Closed | High | — | Chat | appsamplesgift-card | 3h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 7, 2025 | ||
| 41608183 | Wrong shade sent | Solved | Low | — | gift-card | 3h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |||
| 77607306 | Store experience feedback | Solved | Low | — | gift-cardsamples | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |||
| 28729298 | Loyalty points not posting | Solved | Normal | — | damagedfragranceloyalty | 18h | ●Responded | 10/11 | — | — | Sep 4, 2025 | - | |||
| 18235259 | Item authenticity concern | Solved | Low | — | vipreturnsbopis | 5h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 91025109 | App login problem | Closed | Normal | — | influencerdamaged | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 29, 2025 | |||
| 86710423 | Price match request | Solved | Normal | — | refund | 2h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |||
| 77694967 | Lost package follow-up | Pending | Normal | — | fragrancegift-card | - | —Skipped | — | — | — | Aug 2, 2025 | - | |||
| 45393144 | Item authenticity concern | Solved | Normal | — | Phone | samplesbopisgift-card | 5d 22h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | ||
| 61246157 | Wholesale order question | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |||
| 37815226 | Shipping cost question | Solved | Low | — | Chat | loyaltyfragrancerefund | 11h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | ||
| 78929977 | BOPIS pickup not ready | Solved | Low | — | Chat | shipping | 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | ||
| 71087522 | Insider tier issue | Solved | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 31233573 | Price match request | Solved | Normal | — | wholesale | 1d 11h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 59087865 | BOPIS pickup not ready | Closed | High | — | shippingdamaged | 14h | ⊘Not fired | — | — | — | May 29, 2025 | Jun 2, 2025 |