Geraldine Bahringer
gabriella_wiegand@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76508905 | Wrong shade sent | Solved | Normal | — | — | 19h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 56836528 | Return after 30-day window | Closed | Normal | — | Chat | app | 15h | ○Sent, no reply | — | — | — | May 18, 2026 | May 24, 2026 | ||
| 39120699 | Allergic reaction concern | Solved | Urgent | — | Chat | — | 3h | ○Sent, no reply | — | — | — | May 11, 2026 | - | ||
| 94134794 | Loyalty points not posting | Pending | Low | — | Chat | returnsappshade-match | - | —Skipped | — | — | — | Apr 25, 2026 | - | ||
| 98410244 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 23h | ⊘Not fired | — | — | — | Apr 13, 2026 | - | ||
| 59251503 | Loyalty points not posting | Solved | Normal | — | loyaltyinfluencerrefund | 2h | ●Responded | 4/5 | — | — | Apr 5, 2026 | - | |||
| 12418528 | Birthday gift not received | Closed | Normal | — | Chat | loyaltybopisshipping | 17h | ⊘Not fired | — | — | — | Mar 26, 2026 | Mar 30, 2026 | ||
| 21064429 | Discount code not working | Open | Normal | — | Phone | app | - | —Skipped | — | — | — | Mar 25, 2026 | - | ||
| 65015235 | Birthday gift not received | Solved | Normal | — | Phone | returns | 11h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | ||
| 90017898 | Loyalty points not posting | Solved | High | — | appfragrancedamaged | 9d 22h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |||
| 12623450 | Store experience feedback | Solved | High | — | fragranceshippingloyalty | 15h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | |||
| 08841495 | Missing samples in order | Solved | High | — | damagedsampleswholesale | 5h | ●Responded | 10/11 | — | — | Mar 10, 2026 | - | |||
| 30458035 | Where is my order? | Solved | Normal | — | — | 2d 7h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 93433440 | Influencer code not working | Closed | High | — | Chat | samplesshipping | 1h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 18, 2026 | ||
| 01025577 | Loyalty points not posting | Open | Normal | — | Phone | — | - | —Skipped | — | — | — | Feb 7, 2026 | - | ||
| 12437846 | Item authenticity concern | Solved | Normal | — | loyaltyinfluencerdamaged | 6h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |||
| 11857591 | Restock alert for backorder | Closed | Normal | — | returnsapp | 2h | ⊘Not fired | — | — | — | Jan 23, 2026 | Jan 27, 2026 | |||
| 35264459 | Price match request | Solved | Normal | — | Chat | returnsfragrance | 1d 11h | ⊘Not fired | — | — | — | Jan 19, 2026 | - | ||
| 16670201 | Pro discount enrollment | Solved | Low | — | Phone | — | 6h | ●Responded | 1/11 | — | — | Dec 30, 2025 | - | ||
| 51287229 | Foundation match help | Solved | Low | — | Chat | loyalty | 4h | ●Responded | 2/5 | — | — | Dec 28, 2025 | - | ||
| 50537266 | Loyalty points not posting | Solved | Normal | — | Chat | wholesalegift-card | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | ||
| 44717806 | App login problem | Closed | Normal | — | wholesale | 15h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 22, 2025 | |||
| 02749098 | Missing samples in order | Solved | Normal | — | bopis | 1d | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 62179399 | Foundation match help | Closed | Low | — | samples | 5h | ●Responded | 5/5 | — | — | Dec 17, 2025 | Dec 23, 2025 | |||
| 56407779 | BOPIS pickup not ready | Solved | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | ||
| 42091794 | Insider tier issue | Solved | Normal | — | Chat | — | 5d 21h | ⊘Not fired | — | — | — | Dec 1, 2025 | - | ||
| 82082467 | Pro discount enrollment | Pending | High | — | Chat | damagedreturns | - | —Skipped | — | — | — | Nov 4, 2025 | - | ||
| 56502412 | App crashes at checkout | Open | Low | — | Chat | refundinfluencer | - | —Skipped | — | — | — | Oct 30, 2025 | - | ||
| 21744147 | Lost package follow-up | Solved | Normal | — | refundinfluencerwholesale | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |||
| 48873081 | Item authenticity concern | Solved | Normal | — | bopisrefundinfluencer | 21h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |||
| 56763678 | BOPIS order cancelled at store | Open | Normal | — | gift-cardshade-matchapp | - | —Skipped | — | — | — | Oct 15, 2025 | - | |||
| 23298023 | Restock alert for backorder | Solved | Normal | — | damagedwholesalegift-card | 2h | ●Responded | 4/5 | — | — | Sep 23, 2025 | - | |||
| 46434910 | Question about product ingredients | Solved | Normal | — | bopisvipwholesale | 17h | ●Responded | 4/5 | — | — | Sep 11, 2025 | - | |||
| 45382146 | App crashes at checkout | Solved | Normal | — | influencervip | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 51288283 | BOPIS pickup not ready | Solved | Low | — | — | 16h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |||
| 29146047 | Influencer code not working | Solved | Normal | — | Social | influencerrefunddamaged | 5h | ⊘Not fired | — | — | — | Aug 30, 2025 | - | ||
| 92111231 | Order arrived damaged | Solved | Low | — | fragrancegift-cardvip | 13h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |||
| 98432993 | Where is my order? | Solved | Normal | — | Chat | app | 1d 19h | ⊘Not fired | — | — | — | Jul 22, 2025 | - | ||
| 57989960 | Lost package follow-up | Solved | Normal | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | ||
| 07154126 | Price match request | Closed | Low | — | — | 1d 14h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 14, 2025 | |||
| 30218517 | Wrong shade sent | Solved | Low | — | Chat | bopiswholesale | 23h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | ||
| 35930240 | Item authenticity concern | Solved | Normal | — | Social | — | 3h | ⊘Not fired | — | — | — | Jun 19, 2025 | - |