Adam Erdman
darryl.roberts41@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56815051 | Restock alert for backorder | Open | Normal | Adam Erdman | — |  Oscar O'Hara | gift-cardloyaltyreturns | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 65590306 | Pro discount enrollment | Solved | Low | Adam Erdman | — |  Steve O'Conner | Chat | loyalty | 5h | ●Responded | 10/11 | — | — | May 14, 2026 | - |
| 89386101 | App crashes at checkout | Closed | Low | Adam Erdman | — |  Faith Hilll | Chat | influencervip | 7d 14h | ●Responded | 1/5 | — | — | May 8, 2026 | May 17, 2026 |
| 12740316 | Missing samples in order | Closed | High | Adam Erdman | — |  Amely Pacocha | Chat | shade-matchvipdamaged | 21h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 2, 2026 |
| 13251129 | Influencer code not working | Closed | Normal | Adam Erdman | — |  Jacklyn Dare | shippinggift-cardreturns | 3d 15h | ●Responded | 3/5 | — | — | Mar 26, 2026 | Apr 5, 2026 | |
| 63130588 | Loyalty points not posting | Solved | Normal | Adam Erdman | — |  Garth Dooley | Social | gift-cardshippingshade-match | 18h | ⊘Not fired | — | — | — | Mar 22, 2026 | - |
| 94849550 | Allergic reaction concern | Solved | Normal | Adam Erdman | — | Garth Dooley | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 22312894 | Pro discount enrollment | Closed | High | Adam Erdman | — |  Ignatius Cummerata | vipbopis | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 8, 2026 | |
| 28619330 | Order arrived damaged | Solved | Normal | Adam Erdman | — | Ignatius Cummerata | Chat | bopis | 15h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 36902787 | Klarna / Afterpay split issue | Solved | Normal | Adam Erdman | — |  Kaela Friesen | Chat | gift-cardsamples | 1h | ●Responded | 4/5 | — | — | Feb 25, 2026 | - |
| 59291479 | Birthday gift not received | Pending | Low | Adam Erdman | — |  Yazmin Jast | returnssamplesshade-match | - | —Skipped | — | — | — | Feb 21, 2026 | - | |
| 28285480 | Return after 30-day window | Solved | Normal | Adam Erdman | — | Ignatius Cummerata | loyaltygift-card | 2h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - | |
| 28713927 | Wholesale order question | Solved | High | Adam Erdman | — |  Chaz Renner | wholesalebopisapp | 3h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 29327656 | App crashes at checkout | Open | Normal | Adam Erdman | — | Oscar O'Hara | Chat | damagedinfluencer | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 60442903 | Cancel subscription / Auto-replenish | Solved | Normal | Adam Erdman | — |  Mr. Eliza Gerhold IV | returnsappbopis | 2h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 30966686 | Question about product ingredients | Closed | Normal | Adam Erdman | — | Chaz Renner | bopis | 15h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 16, 2025 | |
| 61439383 | BOPIS pickup not ready | Solved | Normal | Adam Erdman | — |  Darryl Jacobi | wholesalebopis | 3h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 58818655 | Missing items in shipment | Closed | Normal | Adam Erdman | — | Steve O'Conner | — | 18h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 27, 2025 | |
| 23941520 | Restock alert for backorder | Solved | High | Adam Erdman | — |  Miss Amber Hintz Sr. | Chat | app | 12h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 76411267 | Shipping cost question | Solved | Normal | Adam Erdman | — |  Lily Raynor | Phone | gift-cardwholesalefragrance | 19h | ●Responded | 3/5 | — | — | Nov 18, 2025 | - |
| 24951106 | Cancel subscription / Auto-replenish | Solved | Normal | Adam Erdman | — |  Mr. Lonie Hudson | vip | 8h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 53636502 | Klarna / Afterpay split issue | Solved | Normal | Adam Erdman | — | Miss Amber Hintz Sr. | refundbopissamples | 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 45085185 | Insider tier issue | Solved | Normal | Adam Erdman | — | Faith Hilll | samples | 5h | ●Responded | 4/5 | — | — | Oct 31, 2025 | - | |
| 78407079 | App login problem | Solved | Normal | Adam Erdman | — | Mr. Lonie Hudson | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 71364251 | BOPIS order cancelled at store | Solved | Normal | Adam Erdman | — | Lily Raynor | refundvipdamaged | 3h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |
| 53885243 | Missing samples in order | Solved | Low | Adam Erdman | — | Ignatius Cummerata | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 74001029 | App crashes at checkout | Closed | High | Adam Erdman | — | Kaela Friesen | Chat | samplesrefundfragrance | 2h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 4, 2025 |
| 25624749 | Missing samples in order | Solved | Normal | Adam Erdman | — | Ignatius Cummerata | refundbopis | 20h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 03933862 | Insider tier issue | Closed | Low | Adam Erdman | — | Jacklyn Dare | Phone | damaged | 16h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 24, 2025 |
| 40259946 | Missing samples in order | Solved | Normal | Adam Erdman | — |  Leonard Waters-Howell | Chat | gift-cardinfluencershade-match | 2h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - |
| 86516943 | BOPIS order cancelled at store | Open | Normal | Adam Erdman | — | Steve O'Conner | shade-matchinfluencerapp | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 83129520 | Discount code not working | Solved | High | Adam Erdman | — |  Katrina Johns | vipreturnswholesale | 2d 22h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 55813765 | Wrong shade sent | Solved | Normal | Adam Erdman | — |  Vilma Gusikowski | loyaltybopis | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 55776990 | BOPIS pickup not ready | Solved | Normal | Adam Erdman | — | Jacklyn Dare | Chat | — | 3h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - |
| 38217649 | Order arrived damaged | Solved | Normal | Adam Erdman | — | Steve O'Conner | Chat | appwholesalerefund | 2h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 19761533 | Gift card balance question | Open | High | Adam Erdman | — | Mr. Eliza Gerhold IV | Chat | shade-match | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 65513373 | Where is my order? | Solved | Low | Adam Erdman | — | Miss Amber Hintz Sr. | shade-matchshipping | 2h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | |
| 42320261 | Discount code not working | Solved | Low | Adam Erdman | — | Miss Amber Hintz Sr. | Chat | loyaltydamagedshipping | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 73690013 | Klarna / Afterpay split issue | Solved | Low | Adam Erdman | — | Kaela Friesen | Chat | appreturnsshipping | 1d 18h | ●Responded | 3/5 | — | — | Jun 24, 2025 | - |
| 50278942 | Question about product ingredients | Closed | Normal | Adam Erdman | — | Leonard Waters-Howell | fragranceinfluencer | 12h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 12, 2025 | |
| 33900378 | Shipping cost question | Pending | Normal | Adam Erdman | — | Kaela Friesen | Social | refundwholesale | - | —Skipped | — | — | — | May 28, 2025 | - |