Bob Langworth
melinda24@gmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96465811 | Cancel subscription / Auto-replenish | Closed | Normal | Bob Langworth | — |  Garth Dooley | Chat | shippingwholesale | 4h | ●Responded | 5/5 | — | — | May 5, 2026 | May 6, 2026 |
| 73260750 | Wholesale order question | Closed | Normal | Bob Langworth | — |  Mr. Lonie Hudson | loyalty | 1d 21h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 5, 2026 | |
| 12493524 | Insider tier issue | Pending | High | Bob Langworth | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Apr 28, 2026 | - | |
| 06321184 | Restock alert for backorder | Solved | Normal | Bob Langworth | — |  Dr. Mandy McLaughlin | apployalty | 2h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 38548000 | App crashes at checkout | Solved | Normal | Bob Langworth | — |  Leonard Waters-Howell | Chat | refundbopis | 9d | ●Responded | 1/5 | — | — | Apr 10, 2026 | - |
| 74882547 | Refund not received | Solved | Normal | Bob Langworth | — |  Amely Pacocha | Chat | bopisdamagedvip | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 70530650 | Wrong shade sent | Solved | Normal | Bob Langworth | — |  Ignatius Cummerata | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - |
| 44185876 | Lost package follow-up | Solved | Normal | Bob Langworth | — | Ignatius Cummerata | — | 4h | ●Responded | 4/5 | — | — | Mar 25, 2026 | - | |
| 37675217 | Missing samples in order | Closed | High | Bob Langworth | — |  Darryl Jacobi | gift-cardshippingbopis | 6h | ●Responded | 5/5 | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 92364883 | Influencer code not working | Solved | High | Bob Langworth | — | Garth Dooley | Chat | influencerrefund | 4d 4h | ●Responded | 2/5 | — | — | Mar 5, 2026 | - |
| 34693152 | Influencer code not working | Solved | Normal | Bob Langworth | — |  Kaela Friesen | — | 1d | ●Responded | 10/11 | — | — | Feb 20, 2026 | - | |
| 41889012 | BOPIS pickup not ready | Solved | Normal | Bob Langworth | — |  Katrina Johns | Chat | fragrancesamples | 14h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - |
| 35691036 | Influencer code not working | Solved | Low | Bob Langworth | — |  Chaz Renner | fragrancegift-cardreturns | 8h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |
| 19355290 | Where is my order? | Solved | Low | Bob Langworth | — |  Lily Raynor | Chat | shipping | 1d 9h | ●Responded | 3/5 | — | — | Feb 6, 2026 | - |
| 00015883 | Pro discount enrollment | Solved | High | Bob Langworth | — |  Vilma Gusikowski | Chat | shipping | 2h | ●Responded | 4/5 | — | — | Feb 5, 2026 | - |
| 27947490 | App crashes at checkout | Solved | Low | Bob Langworth | — |  Mr. Cade Senger | apployalty | 14h | ●Responded | 4/5 | — | — | Jan 15, 2026 | - | |
| 21340533 | BOPIS pickup not ready | Solved | Normal | Bob Langworth | — |  Kip Schroeder IV | wholesalefragrance | 3h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | |
| 06360086 | Loyalty points not posting | Solved | Low | Bob Langworth | — |  Yazmin Jast | Chat | samples | 18h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 12979060 | Where is my order? | Solved | Low | Bob Langworth | — |  Mr. Skyla Trantow | Chat | returnssamplesdamaged | 14h | ●Responded | 4/5 | — | — | Nov 10, 2025 | - |
| 07953765 | Gift card balance question | Solved | Normal | Bob Langworth | — |  Jacklyn Dare | Phone | — | 4d 3h | ●Responded | 3/5 | — | — | Nov 7, 2025 | - |
| 90242842 | BOPIS order cancelled at store | Open | Normal | Bob Langworth | — |  Faith Hilll | Phone | loyalty | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 14733594 | Where is my order? | Solved | Normal | Bob Langworth | — | Mr. Cade Senger | Chat | refundwholesale | 17h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - |
| 07333766 | Missing samples in order | Closed | Normal | Bob Langworth | — |  Julie Hodkiewicz | wholesalesamplesrefund | 22h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 17, 2025 | |
| 48688043 | App login problem | Pending | Normal | Bob Langworth | — | Garth Dooley | — | - | —Skipped | — | — | — | Sep 25, 2025 | - | |
| 99233721 | Cancel order request | Pending | High | Bob Langworth | — | Kip Schroeder IV | shippingfragrance | - | —Skipped | — | — | — | Sep 25, 2025 | - | |
| 38142270 | Gift card balance question | Solved | Normal | Bob Langworth | — | Lily Raynor | Chat | — | 1d 3h | ●Responded | 9/11 | — | — | Sep 13, 2025 | - |
| 33672281 | Allergic reaction concern | Solved | Low | Bob Langworth | — | Chaz Renner | Chat | shade-matchwholesale | 13h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 16267283 | Birthday gift not received | Solved | Normal | Bob Langworth | — | Chaz Renner | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - |
| 11622084 | Pro discount enrollment | Closed | Low | Bob Langworth | — | Mr. Lonie Hudson | — | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 17, 2025 | |
| 16067220 | Loyalty points not posting | Solved | Normal | Bob Langworth | — | Julie Hodkiewicz | samples | 2h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 33422601 | Item authenticity concern | Pending | Normal | Bob Langworth | — | Darryl Jacobi | gift-cardsamplesrefund | - | —Skipped | — | — | — | Jul 16, 2025 | - | |
| 62555383 | Question about product ingredients | Pending | High | Bob Langworth | — | Jacklyn Dare | Social | returnsloyalty | - | —Skipped | — | — | — | Jun 23, 2025 | - |
| 54761613 | Where is my order? | Solved | Low | Bob Langworth | — | Julie Hodkiewicz | samplesbopisloyalty | 1d 10h | ●Responded | 4/5 | — | — | Jun 2, 2025 | - |