Tara Bogan
barry53@hotmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57558793 | Loyalty points not posting | Pending | Normal | — | shipping | - | —Skipped | — | — | — | May 20, 2026 | - | |||
| 31716800 | Return after 30-day window | Closed | Normal | — | samplesshipping | 4h | ○Sent, no reply | — | — | — | May 18, 2026 | May 20, 2026 | |||
| 05914898 | Foundation match help | Closed | Low | — | refundvip | 10h | ○Sent, no reply | — | — | — | May 8, 2026 | May 16, 2026 | |||
| 64553288 | Restock alert for backorder | Pending | Normal | — | — | - | —Skipped | — | — | — | May 5, 2026 | - | |||
| 88989746 | Gift card balance question | Solved | Low | — | samplesviprefund | 1h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 81196466 | Missing samples in order | Solved | Low | — | appshade-matchgift-card | 1h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |||
| 47585259 | Missing items in shipment | Solved | Normal | — | damagedwholesaleapp | 9h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |||
| 99218347 | Address change after shipping | Solved | Normal | — | damagedsamplesfragrance | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |||
| 46594734 | Insider tier issue | Closed | Low | — | loyaltyfragrance | 16h | ●Responded | 10/11 | — | — | Mar 5, 2026 | Mar 9, 2026 | |||
| 87958230 | Wholesale order question | Closed | Normal | — | Phone | — | 10h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 23, 2026 | ||
| 16393262 | Store experience feedback | Solved | Normal | — | Phone | fragrancedamaged | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 79539287 | Influencer code not working | Closed | Low | — | Chat | shade-match | 1d 1h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | ||
| 65721752 | Item authenticity concern | Solved | High | — | Chat | fragranceshade-match | 2d 7h | ●Responded | 3/5 | — | — | Jan 19, 2026 | - | ||
| 75293823 | Shipping cost question | Solved | Normal | — | Chat | refund | 6h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | ||
| 02520052 | Item authenticity concern | Solved | High | — | Phone | gift-cardwholesalesamples | 2d 19h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 01132421 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shade-matchvipgift-card | 19h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | ||
| 03949202 | Refund not received | Closed | Low | — | — | 19h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 23, 2025 | |||
| 70748207 | Restock alert for backorder | Closed | High | — | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 27, 2025 | ||
| 39134871 | Shipping cost question | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | ||
| 13660915 | Lost package follow-up | Closed | High | — | Chat | — | 2d 21h | ●Responded | 4/5 | — | — | Sep 29, 2025 | Oct 4, 2025 | ||
| 09733454 | Missing items in shipment | Solved | Normal | — | refundreturns | 10h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |||
| 69749100 | Loyalty points not posting | Closed | High | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 25, 2025 | ||
| 13063037 | Influencer code not working | Solved | Low | — | — | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |||
| 08132720 | Influencer code not working | Pending | Normal | — | bopis | - | —Skipped | — | — | — | Aug 19, 2025 | - | |||
| 70634185 | Pro discount enrollment | Closed | Normal | — | Phone | vipdamaged | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Jul 31, 2025 | ||
| 51475020 | Store experience feedback | Solved | Normal | — | wholesalerefundapp | 10h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |||
| 48400418 | Where is my order? | Closed | Normal | — | gift-cardbopisshipping | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 24, 2025 | |||
| 17179555 | Cancel order request | Pending | Normal | — | refund | - | —Skipped | — | — | — | Jul 17, 2025 | - | |||
| 22561747 | Discount code not working | Closed | Normal | — | — | 6h | ⊘Not fired | — | — | — | Jul 11, 2025 | Jul 13, 2025 | |||
| 13569420 | App crashes at checkout | Solved | Normal | — | fragranceshipping | 2d 14h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 40696371 | Question about product ingredients | Pending | High | — | fragrancegift-cardshipping | - | —Skipped | — | — | — | Jun 29, 2025 | - | |||
| 55603235 | App crashes at checkout | Solved | Normal | — | Chat | wholesaledamaged | 1h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | ||
| 86366914 | Restock alert for backorder | Solved | Low | — | — | 2d 16h | ⊘Not fired | — | — | — | Jun 9, 2025 | - | |||
| 07220257 | Where is my order? | Solved | Normal | — | Chat | vipbopis | 2h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | ||
| 87779756 | Store experience feedback | Closed | Normal | — | Chat | appvipbopis | 6h | ○Sent, no reply | — | — | — | May 23, 2025 | May 24, 2025 |