Olga Hegmann
missouri_ruecker46@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 21113419 | Loyalty points not posting | Solved | Low | Olga Hegmann | — |  Kaela Friesen | app | 1d 17h | ●Responded | 4/5 | — | — | May 21, 2026 | - | |
| 41839713 | App login problem | Solved | High | Olga Hegmann | — |  Leonard Waters-Howell | fragrancerefundapp | 1h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 49326037 | Pro discount enrollment | Closed | Normal | Olga Hegmann | — |  Garth Dooley | — | 1h | ○Sent, no reply | — | — | — | May 11, 2026 | May 12, 2026 | |
| 77639596 | Loyalty points not posting | Closed | Low | Olga Hegmann | — |  Mr. Lonie Hudson | returns | 2h | ○Sent, no reply | — | — | — | May 9, 2026 | May 11, 2026 | |
| 36575613 | Gift card balance question | Solved | High | Olga Hegmann | — |  Darryl Jacobi | Chat | vipgift-card | 3d | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 12052843 | Klarna / Afterpay split issue | Solved | Urgent | Olga Hegmann | — |  Ignatius Cummerata | loyaltyrefundwholesale | 2h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 06272098 | Gift card balance question | Closed | Normal | Olga Hegmann | — |  Yazmin Jast | Chat | loyaltyreturns | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 |
| 27463928 | Refund not received | Solved | High | Olga Hegmann | — |  Mr. Cade Senger | Chat | loyaltyvip | 3d 4h | ●Responded | 2/5 | — | — | Apr 23, 2026 | - |
| 33854582 | Wrong shade sent | Pending | Normal | Olga Hegmann | — |  Lily Raynor | bopis | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 58825920 | Item authenticity concern | Solved | Normal | Olga Hegmann | — | Garth Dooley | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 20, 2026 | - |
| 88078247 | Address change after shipping | Solved | Normal | Olga Hegmann | — |  Oscar O'Hara | vipapp | 1d 1h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 76064092 | Restock alert for backorder | Pending | Urgent | Olga Hegmann | — |  Julie Hodkiewicz | Phone | — | - | —Skipped | — | — | — | Feb 18, 2026 | - |
| 09319099 | Price match request | Closed | Normal | Olga Hegmann | — |  Miss Amber Hintz Sr. | — | 1d | ●Responded | 3/5 | — | — | Feb 13, 2026 | Feb 15, 2026 | |
| 97782792 | App login problem | Pending | High | Olga Hegmann | — |  Katrina Johns | Chat | influencer | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 65309574 | Allergic reaction concern | Closed | Low | Olga Hegmann | — |  Steve O'Conner | Phone | gift-carddamaged | 5h | ●Responded | 5/5 | — | — | Jan 27, 2026 | Jan 31, 2026 |
| 58014711 | Klarna / Afterpay split issue | Closed | Normal | Olga Hegmann | — |  Mr. Eliza Gerhold IV | loyaltysamples | 4h | ●Responded | 9/11 | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 01327746 | Insider tier issue | Solved | Low | Olga Hegmann | — | Lily Raynor | samples | 3h | ●Responded | 4/11 | — | — | Jan 2, 2026 | - | |
| 81965194 | Where is my order? | Solved | Normal | Olga Hegmann | — | Steve O'Conner | samplesvip | 12h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - | |
| 80892071 | Discount code not working | Closed | Low | Olga Hegmann | — |  Amely Pacocha | Phone | wholesalesamplesshipping | 2d 19h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 18, 2025 |
| 69468243 | Allergic reaction concern | Solved | Normal | Olga Hegmann | — | Katrina Johns | shippingwholesalegift-card | 2h | ●Responded | 5/5 | — | — | Dec 8, 2025 | - | |
| 24316642 | Store experience feedback | Open | Low | Olga Hegmann | — | Steve O'Conner | Phone | — | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 26686024 | Question about product ingredients | Pending | Normal | Olga Hegmann | — |  Chaz Renner | Chat | damaged | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 21316478 | App crashes at checkout | Solved | Normal | Olga Hegmann | — | Mr. Eliza Gerhold IV | Chat | appshipping | 1h | ●Responded | 5/5 | — | — | Nov 9, 2025 | - |
| 12528690 | Missing items in shipment | Solved | Normal | Olga Hegmann | — | Mr. Eliza Gerhold IV | Chat | — | 3h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - |
| 95045972 | Insider tier issue | Solved | Normal | Olga Hegmann | — | Oscar O'Hara | Phone | samplesrefundvip | 3h | ⊘Not fired | — | — | — | Oct 11, 2025 | - |
| 94681135 | Order arrived damaged | Closed | Normal | Olga Hegmann | — |  Jacklyn Dare | refundwholesalevip | 3h | ●Responded | 5/5 | — | — | Oct 6, 2025 | Oct 12, 2025 | |
| 67674383 | Lost package follow-up | Solved | Normal | Olga Hegmann | — | Lily Raynor | bopisinfluencer | 20h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - | |
| 26148814 | Shipping cost question | Closed | Low | Olga Hegmann | — | Leonard Waters-Howell | Chat | vipgift-cardloyalty | 5h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 10, 2025 |
| 15197481 | Missing samples in order | Closed | Normal | Olga Hegmann | — | Kaela Friesen | Chat | refundbopisvip | 1d 7h | ●Responded | 2/5 | — | — | Sep 2, 2025 | Sep 6, 2025 |
| 39297666 | App crashes at checkout | Solved | Low | Olga Hegmann | — | Mr. Eliza Gerhold IV | Phone | — | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 27254512 | Missing samples in order | Solved | Normal | Olga Hegmann | — |  Vilma Gusikowski | — | 6h | ●Responded | 4/5 | — | — | Aug 27, 2025 | - | |
| 71986951 | Address change after shipping | Closed | Urgent | Olga Hegmann | — |  Dr. Mandy McLaughlin | shippingrefundvip | 5h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 15, 2025 | |
| 43159153 | Missing samples in order | Pending | Normal | Olga Hegmann | — | Mr. Eliza Gerhold IV | damagedbopis | - | —Skipped | — | — | — | Aug 9, 2025 | - | |
| 47737561 | Return after 30-day window | Closed | Normal | Olga Hegmann | — | Lily Raynor | Chat | vipwholesale | 1h | ●Responded | 9/11 | — | — | Jul 29, 2025 | Aug 5, 2025 |
| 46895807 | Where is my order? | Solved | Normal | Olga Hegmann | — | Katrina Johns | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 80990284 | Restock alert for backorder | Closed | Normal | Olga Hegmann | — | Jacklyn Dare | Chat | influencer | 2h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 19, 2025 |
| 87612776 | Return after 30-day window | Solved | Normal | Olga Hegmann | — | Dr. Mandy McLaughlin | Chat | bopisinfluencerapp | 11h | ⊘Not fired | — | — | — | Jul 15, 2025 | - |
| 39397772 | Foundation match help | Solved | Normal | Olga Hegmann | — | Oscar O'Hara | — | 3h | ⊘Not fired | — | — | — | Jun 18, 2025 | - | |
| 99254065 | Pro discount enrollment | Solved | Normal | Olga Hegmann | — | Amely Pacocha | vipgift-cardrefund | 14h | ●Responded | 3/5 | — | — | May 28, 2025 | - | |
| 26578384 | Influencer code not working | Solved | Normal | Olga Hegmann | — | Oscar O'Hara | Chat | damagedvipgift-card | 22h | ●Responded | 5/5 | — | — | May 24, 2025 | - |