Mildred Graham-Stoltenberg
muriel.lockman98@gmail.com
Showing 1 - 30 of 30
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12914601 | App crashes at checkout | Solved | Low | — | app | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |||
| 85802627 | Store experience feedback | Solved | Normal | — | loyaltygift-cardvip | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |||
| 95920767 | Return after 30-day window | Pending | High | — | bopis | - | —Skipped | — | — | — | Apr 22, 2026 | - | |||
| 08797005 | Question about product ingredients | Solved | Normal | — | Social | — | 1d 18h | ⊘Not fired | — | — | — | Apr 15, 2026 | - | ||
| 07385439 | Missing items in shipment | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |||
| 33346693 | Item authenticity concern | Closed | Urgent | — | Chat | returnsdamagedbopis | 4h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 9, 2026 | ||
| 05120617 | Lost package follow-up | Solved | Normal | — | — | 2d 2h | ●Responded | 4/5 | — | — | Mar 2, 2026 | - | |||
| 21086676 | App login problem | Open | Normal | — | returns | - | —Skipped | — | — | — | Feb 27, 2026 | - | |||
| 87826843 | Wrong shade sent | Closed | Normal | — | refundinfluencer | 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 | |||
| 48962863 | Store experience feedback | Solved | Normal | — | gift-cardsamples | 1h | ●Responded | 7/11 | — | — | Feb 7, 2026 | - | |||
| 22887848 | Lost package follow-up | Closed | Normal | — | wholesaleapp | 2d 11h | ●Responded | 4/5 | — | — | Jan 28, 2026 | Feb 6, 2026 | |||
| 24459327 | Influencer code not working | Closed | High | — | Chat | shade-matchreturns | 2h | ●Responded | 10/11 | — | — | Jan 19, 2026 | Jan 21, 2026 | ||
| 51409782 | Refund not received | Solved | Normal | — | Chat | shade-matchrefund | 16h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | ||
| 89505517 | BOPIS pickup not ready | Solved | High | — | — | 7h | ●Responded | 5/5 | — | — | Dec 9, 2025 | - | |||
| 81717489 | Return after 30-day window | Closed | Normal | — | samplesfragrancerefund | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 7, 2025 | |||
| 91341361 | Birthday gift not received | Solved | Normal | — | shade-matchsamples | 11h | ●Responded | 3/5 | — | — | Nov 1, 2025 | - | |||
| 53377307 | Loyalty points not posting | Solved | Urgent | — | Chat | appfragrancegift-card | 3d 19h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | ||
| 24222413 | Address change after shipping | Solved | Low | — | Chat | samplesinfluencerfragrance | 1h | ⊘Not fired | — | — | — | Oct 16, 2025 | - | ||
| 99122798 | Gift card balance question | Solved | High | — | influencer | 3d 2h | ⊘Not fired | — | — | — | Oct 10, 2025 | - | |||
| 63635008 | Missing samples in order | Solved | Low | — | shade-matchfragrancesamples | 1h | ●Responded | 4/5 | — | — | Oct 6, 2025 | - | |||
| 24885457 | App login problem | Closed | Normal | — | Phone | — | 16h | ●Responded | 3/5 | — | — | Sep 16, 2025 | Sep 22, 2025 | ||
| 23112812 | Missing items in shipment | Solved | Normal | — | app | 19h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 17129405 | Restock alert for backorder | Solved | Normal | — | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | ||
| 68158768 | App login problem | Solved | Normal | — | Chat | — | 4d 21h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | ||
| 42219997 | Shipping cost question | Pending | Normal | — | vipsamplesgift-card | - | —Skipped | — | — | — | Jul 9, 2025 | - | |||
| 49051784 | Klarna / Afterpay split issue | Solved | Normal | — | influencershade-matchfragrance | 13h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 42543433 | Wrong shade sent | Solved | Normal | — | bopis | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 92409146 | Refund not received | Solved | Low | — | refundbopisgift-card | 2d 12h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 14349120 | Pro discount enrollment | Solved | Normal | — | appinfluencerbopis | 1h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - | |||
| 74730486 | Address change after shipping | Solved | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |