HomeInbox
CustomersChyna Langworth

Chyna Langworth

queen.shields@gmail.com
Tickets61Responses20
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
26750594Cancel subscription / Auto-replenishSolvedLowChyna Langworth—Kaela FriesenEmail
shippinginfluencer
2d 14h⊘Not fired———May 16, 2026-
27186088Restock alert for backorderSolvedNormalChyna Langworth—Miss Amber Hintz Sr.Chat
loyalty
1d 18h⊘Not fired———May 14, 2026-
75397396Order arrived damagedSolvedNormalChyna Langworth—Steve O'ConnerEmail—1h⊘Not fired———May 12, 2026-
80065409Cancel order requestPendingNormalChyna Langworth—Chaz RennerEmail
shade-matchvip
-—Skipped———Apr 30, 2026-
08548216Lost package follow-upSolvedNormalChyna Langworth—Darryl JacobiEmail
damagedshipping
2h○Sent, no reply———Apr 24, 2026-
45681179Insider tier issueSolvedLowChyna Langworth—Kip Schroeder IVSocial—10h⊘Not fired———Apr 23, 2026-
45887296Birthday gift not receivedSolvedLowChyna Langworth—Faith HilllEmail—3h●Responded4/5——Apr 21, 2026-
90322746Missing items in shipmentSolvedNormalChyna Langworth—Ignatius CummerataEmail
shipping
3h●Responded5/5——Apr 10, 2026-
72531490Shipping cost questionSolvedUrgentChyna Langworth—Mr. Lonie HudsonChat
shade-matchloyaltyapp
2h○Sent, no reply———Apr 4, 2026-
75707858Where is my order?SolvedHighChyna Langworth—Tommy KuvalisEmail
appgift-cardsamples
21h⊘Not fired———Mar 25, 2026-
21132927Cancel order requestClosedHighChyna Langworth—Mr. Lonie HudsonEmail
refundgift-card
16h○Sent, no reply———Feb 21, 2026Feb 23, 2026
62087081Return after 30-day windowClosedNormalChyna Langworth—Katrina JohnsEmail
refund
4h○Sent, no reply———Feb 16, 2026Feb 19, 2026
60210985Foundation match helpClosedNormalChyna Langworth—Katrina JohnsChat
gift-card
3h○Sent, no reply———Feb 9, 2026Feb 13, 2026
72719003Missing samples in orderSolvedLowChyna Langworth—Darryl JacobiChat—3h○Sent, no reply———Jan 25, 2026-
03679261Order arrived damagedSolvedNormalChyna Langworth—Kip Schroeder IVPhone
appdamagedvip
4h⊘Not fired———Jan 19, 2026-
01785034Cancel subscription / Auto-replenishSolvedNormalChyna Langworth—Oscar O'HaraEmail
vipreturnsdamaged
4h●Responded9/11——Jan 13, 2026-
99886770App login problemSolvedNormalChyna Langworth—Kip Schroeder IVChat—6h●Responded1/5——Jan 8, 2026-
38203927Insider tier issueSolvedHighChyna Langworth—Lily RaynorEmail—10h⊘Not fired———Jan 5, 2026-
26288494Store experience feedbackSolvedNormalChyna Langworth—Jacklyn DareChat
refundfragrancereturns
1h●Responded5/5——Dec 31, 2025-
79386021Refund not receivedSolvedNormalChyna Langworth—Kaela FriesenChat
refundsamples
6h○Sent, no reply———Dec 20, 2025-
00645536Allergic reaction concernSolvedNormalChyna Langworth—Garth DooleyEmail
gift-cardfragrance
3h○Sent, no reply———Dec 17, 2025-
41858847Restock alert for backorderSolvedLowChyna Langworth—Kaela FriesenPhone
shippingreturns
3h○Sent, no reply———Dec 11, 2025-
38511008Lost package follow-upPendingLowChyna Langworth—Kip Schroeder IVEmail—-—Skipped———Nov 27, 2025-
55893436Gift card balance questionSolvedNormalChyna Langworth—Tommy KuvalisChat
damaged
17h○Sent, no reply———Nov 6, 2025-
11958855Restock alert for backorderSolvedHighChyna Langworth—Tommy KuvalisChat
wholesaleshade-match
2d 14h⊘Not fired———Nov 5, 2025-
21793353Store experience feedbackClosedNormalChyna Langworth—Darryl JacobiChat—4h○Sent, no reply———Nov 5, 2025Nov 12, 2025
20530379Item authenticity concernOpenNormalChyna Langworth—Garth DooleyEmail
wholesale
-—Skipped———Oct 30, 2025-
19291747Where is my order?ClosedNormalChyna Langworth—Mr. Skyla TrantowEmail
shade-matchwholesale
2d 18h○Sent, no reply———Oct 27, 2025Nov 1, 2025
49125055Lost package follow-upSolvedNormalChyna Langworth—Vilma GusikowskiEmail
loyalty
6h●Responded1/5——Oct 20, 2025-
96890545Loyalty points not postingSolvedNormalChyna Langworth—Faith HilllEmail
damagedrefundloyalty
12h⊘Not fired———Oct 14, 2025-
02918517Missing items in shipmentSolvedNormalChyna Langworth—Tommy KuvalisEmail—9d 1h●Responded2/5——Oct 13, 2025-
91243121BOPIS order cancelled at storeClosedHighChyna Langworth—Kaela FriesenChat—6h○Sent, no reply———Oct 5, 2025Oct 6, 2025
63129103Klarna / Afterpay split issueSolvedNormalChyna Langworth—Chaz RennerEmail
vipapp
6h○Sent, no reply———Sep 23, 2025-
30348944Item authenticity concernSolvedNormalChyna Langworth—Amely PacochaEmail—1d 21h⊘Not fired———Sep 21, 2025-
61853463Klarna / Afterpay split issueSolvedLowChyna Langworth—Kip Schroeder IVChat
influencerwholesale
4h●Responded9/11——Sep 19, 2025-
04459219BOPIS order cancelled at storePendingNormalChyna Langworth—Mr. Cade SengerEmail—-—Skipped———Sep 13, 2025-
89023206Missing items in shipmentSolvedNormalChyna Langworth—Jacklyn DareChat
wholesale
6h⊘Not fired———Sep 13, 2025-
75009527Question about product ingredientsSolvedHighChyna Langworth—Vilma GusikowskiEmail
shipping
2d 14h●Responded4/5——Sep 12, 2025-
64151632BOPIS order cancelled at storeSolvedLowChyna Langworth—Mr. Skyla TrantowChat
app
3h●Responded5/5——Sep 9, 2025-
56742458App crashes at checkoutSolvedNormalChyna Langworth—Mr. Eliza Gerhold IVEmail—4h○Sent, no reply———Sep 5, 2025-
02486942BOPIS order cancelled at storeClosedNormalChyna Langworth—Mr. Eliza Gerhold IVChat
damagedappfragrance
12h●Responded10/11——Aug 30, 2025Sep 6, 2025
59226029Return after 30-day windowClosedHighChyna Langworth—Miss Amber Hintz Sr.Email
appinfluencer
1h●Responded5/5——Aug 29, 2025Aug 31, 2025
64307307Store experience feedbackSolvedNormalChyna Langworth—Chaz RennerEmail—5h○Sent, no reply———Aug 27, 2025-
85586797Allergic reaction concernClosedNormalChyna Langworth—Amely PacochaEmail—1h●Responded5/5——Aug 18, 2025Aug 23, 2025
03070043Order arrived damagedClosedNormalChyna Langworth—Dr. Mandy McLaughlinChat—4h●Responded5/5——Aug 12, 2025Aug 18, 2025
38776470Restock alert for backorderClosedNormalChyna Langworth—Eula McKenzieEmail
bopiswholesaleshipping
18h○Sent, no reply———Aug 8, 2025Aug 14, 2025
59648905Lost package follow-upSolvedLowChyna Langworth—Lily RaynorPhone—11h⊘Not fired———Aug 8, 2025-
40718951Refund not receivedSolvedNormalChyna Langworth—Mr. Eliza Gerhold IVEmail
damagedshade-matchbopis
6h●Responded5/5——Jul 25, 2025-
67211686Pro discount enrollmentSolvedHighChyna Langworth—Vilma GusikowskiEmail
app
8h○Sent, no reply———Jul 25, 2025-
20651715App crashes at checkoutSolvedNormalChyna Langworth—Mr. Skyla TrantowEmail
bopisinfluencerapp
2h●Responded5/5——Jul 24, 2025-
Page 1 of 1

Properties

Customer
Name
Chyna Langworth
Email
queen.shields@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
5,285
Lifetime spend
279
Last purchase
Apr 29, 2026
Skin tone
medium
Foundation shade
51P
Skin concerns
dark-circles
Allergies / restrictions
—
Favorite brands
—
YTD spend
337
App installed
Yes
App last opened
—
Email subscribed
No
Marketing segment
active
Last purchase amount
48
Total orders
9
Preferred category
—
Tickets
Tickets
61
Last seen
May 16, 2026
Responses
Avg rating
4.80