Chyna Langworth
queen.shields@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26750594 | Cancel subscription / Auto-replenish | Solved | Low | — | shippinginfluencer | 2d 14h | ⊘Not fired | — | — | — | May 16, 2026 | - | |||
| 27186088 | Restock alert for backorder | Solved | Normal | — | Chat | loyalty | 1d 18h | ⊘Not fired | — | — | — | May 14, 2026 | - | ||
| 75397396 | Order arrived damaged | Solved | Normal | — | — | 1h | ⊘Not fired | — | — | — | May 12, 2026 | - | |||
| 80065409 | Cancel order request | Pending | Normal | — | shade-matchvip | - | —Skipped | — | — | — | Apr 30, 2026 | - | |||
| 08548216 | Lost package follow-up | Solved | Normal | — | damagedshipping | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 45681179 | Insider tier issue | Solved | Low | — | Social | — | 10h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | ||
| 45887296 | Birthday gift not received | Solved | Low | — | — | 3h | ●Responded | 4/5 | — | — | Apr 21, 2026 | - | |||
| 90322746 | Missing items in shipment | Solved | Normal | — | shipping | 3h | ●Responded | 5/5 | — | — | Apr 10, 2026 | - | |||
| 72531490 | Shipping cost question | Solved | Urgent | — | Chat | shade-matchloyaltyapp | 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | ||
| 75707858 | Where is my order? | Solved | High | — | appgift-cardsamples | 21h | ⊘Not fired | — | — | — | Mar 25, 2026 | - | |||
| 21132927 | Cancel order request | Closed | High | — | refundgift-card | 16h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 23, 2026 | |||
| 62087081 | Return after 30-day window | Closed | Normal | — | refund | 4h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 | |||
| 60210985 | Foundation match help | Closed | Normal | — | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 13, 2026 | ||
| 72719003 | Missing samples in order | Solved | Low | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | ||
| 03679261 | Order arrived damaged | Solved | Normal | — | Phone | appdamagedvip | 4h | ⊘Not fired | — | — | — | Jan 19, 2026 | - | ||
| 01785034 | Cancel subscription / Auto-replenish | Solved | Normal | — | vipreturnsdamaged | 4h | ●Responded | 9/11 | — | — | Jan 13, 2026 | - | |||
| 99886770 | App login problem | Solved | Normal | — | Chat | — | 6h | ●Responded | 1/5 | — | — | Jan 8, 2026 | - | ||
| 38203927 | Insider tier issue | Solved | High | — | — | 10h | ⊘Not fired | — | — | — | Jan 5, 2026 | - | |||
| 26288494 | Store experience feedback | Solved | Normal | — | Chat | refundfragrancereturns | 1h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - | ||
| 79386021 | Refund not received | Solved | Normal | — | Chat | refundsamples | 6h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | ||
| 00645536 | Allergic reaction concern | Solved | Normal | — | gift-cardfragrance | 3h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 41858847 | Restock alert for backorder | Solved | Low | — | Phone | shippingreturns | 3h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | ||
| 38511008 | Lost package follow-up | Pending | Low | — | — | - | —Skipped | — | — | — | Nov 27, 2025 | - | |||
| 55893436 | Gift card balance question | Solved | Normal | — | Chat | damaged | 17h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | ||
| 11958855 | Restock alert for backorder | Solved | High | — | Chat | wholesaleshade-match | 2d 14h | ⊘Not fired | — | — | — | Nov 5, 2025 | - | ||
| 21793353 | Store experience feedback | Closed | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 12, 2025 | ||
| 20530379 | Item authenticity concern | Open | Normal | — | wholesale | - | —Skipped | — | — | — | Oct 30, 2025 | - | |||
| 19291747 | Where is my order? | Closed | Normal | — | shade-matchwholesale | 2d 18h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 1, 2025 | |||
| 49125055 | Lost package follow-up | Solved | Normal | — | loyalty | 6h | ●Responded | 1/5 | — | — | Oct 20, 2025 | - | |||
| 96890545 | Loyalty points not posting | Solved | Normal | — | damagedrefundloyalty | 12h | ⊘Not fired | — | — | — | Oct 14, 2025 | - | |||
| 02918517 | Missing items in shipment | Solved | Normal | — | — | 9d 1h | ●Responded | 2/5 | — | — | Oct 13, 2025 | - | |||
| 91243121 | BOPIS order cancelled at store | Closed | High | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 6, 2025 | ||
| 63129103 | Klarna / Afterpay split issue | Solved | Normal | — | vipapp | 6h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 30348944 | Item authenticity concern | Solved | Normal | — | — | 1d 21h | ⊘Not fired | — | — | — | Sep 21, 2025 | - | |||
| 61853463 | Klarna / Afterpay split issue | Solved | Low | — | Chat | influencerwholesale | 4h | ●Responded | 9/11 | — | — | Sep 19, 2025 | - | ||
| 04459219 | BOPIS order cancelled at store | Pending | Normal | — | — | - | —Skipped | — | — | — | Sep 13, 2025 | - | |||
| 89023206 | Missing items in shipment | Solved | Normal | — | Chat | wholesale | 6h | ⊘Not fired | — | — | — | Sep 13, 2025 | - | ||
| 75009527 | Question about product ingredients | Solved | High | — | shipping | 2d 14h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - | |||
| 64151632 | BOPIS order cancelled at store | Solved | Low | — | Chat | app | 3h | ●Responded | 5/5 | — | — | Sep 9, 2025 | - | ||
| 56742458 | App crashes at checkout | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 02486942 | BOPIS order cancelled at store | Closed | Normal | — | Chat | damagedappfragrance | 12h | ●Responded | 10/11 | — | — | Aug 30, 2025 | Sep 6, 2025 | ||
| 59226029 | Return after 30-day window | Closed | High | — | appinfluencer | 1h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Aug 31, 2025 | |||
| 64307307 | Store experience feedback | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |||
| 85586797 | Allergic reaction concern | Closed | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 23, 2025 | |||
| 03070043 | Order arrived damaged | Closed | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 18, 2025 | ||
| 38776470 | Restock alert for backorder | Closed | Normal | — | bopiswholesaleshipping | 18h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 14, 2025 | |||
| 59648905 | Lost package follow-up | Solved | Low | — | Phone | — | 11h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | ||
| 40718951 | Refund not received | Solved | Normal | — | damagedshade-matchbopis | 6h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - | |||
| 67211686 | Pro discount enrollment | Solved | High | — | app | 8h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |||
| 20651715 | App crashes at checkout | Solved | Normal | — | bopisinfluencerapp | 2h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - |