Hugh O'Hara
beatrice_champlin@hotmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66091669 | Discount code not working | Solved | Normal | Hugh O'Hara | — |  Tommy Kuvalis | Chat | — | 1h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 64348845 | Cancel order request | Solved | Low | Hugh O'Hara | — |  Katrina Johns | influencervipreturns | 1h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 55370070 | Gift card balance question | Solved | Normal | Hugh O'Hara | — |  Julie Hodkiewicz | refundfragrance | 3h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 76846186 | Item authenticity concern | Solved | Low | Hugh O'Hara | — |  Kip Schroeder IV | damagedfragrance | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 56480954 | Shipping cost question | Solved | Normal | Hugh O'Hara | — | Tommy Kuvalis | Phone | bopisshippingapp | 10h | ●Responded | 3/5 | — | — | May 5, 2026 | - |
| 42621570 | Store experience feedback | Solved | Normal | Hugh O'Hara | — |  Amely Pacocha | Chat | shade-matchvip | 11h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - |
| 94213518 | Allergic reaction concern | Closed | Normal | Hugh O'Hara | — |  Yazmin Jast | Phone | damagedrefundinfluencer | 1d 8h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 76476224 | Price match request | Solved | High | Hugh O'Hara | — | Julie Hodkiewicz | vipshippinggift-card | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 24288478 | Influencer code not working | Closed | Normal | Hugh O'Hara | — |  Miss Amber Hintz Sr. | Chat | wholesaleinfluencer | 5h | ●Responded | 3/5 | — | — | Apr 1, 2026 | Apr 3, 2026 |
| 38743730 | Address change after shipping | Closed | Normal | Hugh O'Hara | — |  Leonard Waters-Howell | Chat | samples | 2h | ●Responded | 5/5 | — | — | Mar 28, 2026 | Mar 29, 2026 |
| 50451548 | BOPIS pickup not ready | Solved | Normal | Hugh O'Hara | — | Katrina Johns | damagedfragrancewholesale | 6h | ●Responded | 4/5 | — | — | Mar 25, 2026 | - | |
| 53634994 | Discount code not working | Solved | Normal | Hugh O'Hara | — |  Mr. Lonie Hudson | Chat | — | 2d 5h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 25698556 | BOPIS pickup not ready | Open | Normal | Hugh O'Hara | — | Leonard Waters-Howell | loyalty | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 07083048 | App login problem | Pending | Low | Hugh O'Hara | — |  Mr. Eliza Gerhold IV | Chat | bopisloyaltydamaged | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 95501710 | Discount code not working | Solved | Normal | Hugh O'Hara | — |  Oscar O'Hara | gift-cardloyaltysamples | 1d 10h | ●Responded | 4/5 | — | — | Mar 5, 2026 | - | |
| 24001703 | Address change after shipping | Solved | Low | Hugh O'Hara | — | Tommy Kuvalis | Phone | appwholesalebopis | 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 01847298 | Cancel order request | Solved | Low | Hugh O'Hara | — | Miss Amber Hintz Sr. | shade-match | 1h | ○Sent, no reply | — | — | — | Mar 1, 2026 | - | |
| 97593493 | Lost package follow-up | Closed | Urgent | Hugh O'Hara | — | Yazmin Jast | — | 1h | ●Responded | 4/5 | — | — | Feb 27, 2026 | Mar 3, 2026 | |
| 54002002 | Shipping cost question | Solved | Normal | Hugh O'Hara | — | Tommy Kuvalis | vip | 3h | ●Responded | 10/11 | — | — | Feb 9, 2026 | - | |
| 59212245 | Address change after shipping | Closed | Normal | Hugh O'Hara | — | Julie Hodkiewicz | apprefundfragrance | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 7, 2026 | |
| 82123514 | Allergic reaction concern | Solved | Low | Hugh O'Hara | — |  Darryl Jacobi | appreturnsfragrance | 1d | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 84281254 | Refund not received | Closed | Normal | Hugh O'Hara | — |  Mr. Skyla Trantow | loyaltyrefundbopis | 8d 6h | ●Responded | 1/5 | — | — | Dec 30, 2025 | Jan 13, 2026 | |
| 92688080 | Order arrived damaged | Closed | Normal | Hugh O'Hara | — |  Faith Hilll | Chat | returnsinfluencer | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Dec 30, 2025 |
| 25364397 | Price match request | Solved | Low | Hugh O'Hara | — |  Steve O'Conner | Chat | bopisloyalty | 6h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 71528782 | Refund not received | Solved | Urgent | Hugh O'Hara | — |  Dr. Mandy McLaughlin | Chat | wholesale | 11h | ●Responded | 10/11 | — | — | Dec 15, 2025 | - |
| 67432622 | Loyalty points not posting | Pending | Normal | Hugh O'Hara | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 84454014 | Item authenticity concern | Solved | Urgent | Hugh O'Hara | — | Faith Hilll | — | 1h | ●Responded | 10/11 | — | — | Dec 8, 2025 | - | |
| 81112668 | Birthday gift not received | Solved | Normal | Hugh O'Hara | — | Oscar O'Hara | returns | 2h | ●Responded | 5/5 | — | — | Nov 22, 2025 | - | |
| 32326233 | Foundation match help | Solved | Normal | Hugh O'Hara | — |  Chaz Renner | fragrance | 1d | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 76957690 | Missing samples in order | Solved | Normal | Hugh O'Hara | — | Tommy Kuvalis | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 96797311 | Allergic reaction concern | Pending | Normal | Hugh O'Hara | — |  Ignatius Cummerata | — | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 86472788 | Order arrived damaged | Solved | Normal | Hugh O'Hara | — | Katrina Johns | — | 5h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 64346595 | Return after 30-day window | Closed | Normal | Hugh O'Hara | — | Miss Amber Hintz Sr. | Social | influencergift-cardfragrance | 5h | ⊘Not fired | — | — | — | Oct 25, 2025 | Oct 29, 2025 |
| 64734555 | Cancel order request | Solved | High | Hugh O'Hara | — | Miss Amber Hintz Sr. | — | 1h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - | |
| 61172992 | Where is my order? | Solved | High | Hugh O'Hara | — |  Mr. Cade Senger | Chat | appsamples | 1d 2h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 82097065 | Klarna / Afterpay split issue | Open | Normal | Hugh O'Hara | — | Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 24446922 | BOPIS pickup not ready | Solved | Normal | Hugh O'Hara | — | Mr. Skyla Trantow | fragrancesamples | 8h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 31361692 | App crashes at checkout | Solved | Normal | Hugh O'Hara | — | Amely Pacocha | bopis | 1h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - | |
| 58459547 | Allergic reaction concern | Solved | Normal | Hugh O'Hara | — | Katrina Johns | — | 22h | ●Responded | 3/5 | — | — | Sep 23, 2025 | - | |
| 15314012 | Store experience feedback | Solved | Normal | Hugh O'Hara | — | Julie Hodkiewicz | vip | 21h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 95138131 | Return after 30-day window | Solved | Normal | Hugh O'Hara | — | Faith Hilll | shippingviprefund | 4h | ⊘Not fired | — | — | — | Aug 14, 2025 | - | |
| 71448088 | Where is my order? | Solved | Normal | Hugh O'Hara | — | Mr. Skyla Trantow | Chat | refund | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 81101610 | Shipping cost question | Closed | Normal | Hugh O'Hara | — | Yazmin Jast | Chat | — | 1d 22h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 23, 2025 |
| 52868778 | Foundation match help | Solved | High | Hugh O'Hara | — | Yazmin Jast | vipwholesale | 2d 7h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 81931532 | App login problem | Pending | Normal | Hugh O'Hara | — |  Garth Dooley | loyalty | - | —Skipped | — | — | — | Jul 16, 2025 | - | |
| 55017400 | Lost package follow-up | Pending | Normal | Hugh O'Hara | — | Miss Amber Hintz Sr. | Phone | influencerwholesalesamples | - | —Skipped | — | — | — | Jun 21, 2025 | - |
| 76021964 | Missing items in shipment | Closed | Normal | Hugh O'Hara | — | Chaz Renner | Chat | loyalty | 10h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 |
| 98908546 | Lost package follow-up | Solved | High | Hugh O'Hara | — | Steve O'Conner | Phone | — | 7h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 50007072 | Order arrived damaged | Solved | Normal | Hugh O'Hara | — |  Lily Raynor | shippinggift-card | 8h | ○Sent, no reply | — | — | — | May 23, 2025 | - |