Mr. Magdalena Reynolds
kevin.hamill1@gmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87085680 | Item authenticity concern | Closed | Low | Mr. Magdalena Reynolds | — |  Chaz Renner | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 22404544 | Missing items in shipment | Pending | High | Mr. Magdalena Reynolds | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | May 21, 2026 | - |
| 29508895 | BOPIS order cancelled at store | Pending | Normal | Mr. Magdalena Reynolds | — |  Dr. Mandy McLaughlin | wholesalebopisinfluencer | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 20872010 | BOPIS pickup not ready | Solved | Normal | Mr. Magdalena Reynolds | — |  Tommy Kuvalis | Phone | refund | 11h | ●Responded | 5/5 | — | — | May 4, 2026 | - |
| 31248571 | Influencer code not working | Pending | Normal | Mr. Magdalena Reynolds | — |  Vilma Gusikowski | Chat | app | - | —Skipped | — | — | — | May 4, 2026 | - |
| 92467441 | Gift card balance question | Open | Normal | Mr. Magdalena Reynolds | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 68300377 | Discount code not working | Solved | Normal | Mr. Magdalena Reynolds | — |  Miss Amber Hintz Sr. | Chat | samplesshade-matchapp | 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - |
| 67924044 | Foundation match help | Closed | Normal | Mr. Magdalena Reynolds | — |  Eula McKenzie | influencer | 1d | ⊘Not fired | — | — | — | Mar 11, 2026 | Mar 15, 2026 | |
| 70298250 | Address change after shipping | Solved | Normal | Mr. Magdalena Reynolds | — |  Garth Dooley | Social | returns | 1h | ⊘Not fired | — | — | — | Mar 6, 2026 | - |
| 55922178 | Order arrived damaged | Solved | High | Mr. Magdalena Reynolds | — | Mr. Eliza Gerhold IV | app | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 67790401 | App login problem | Solved | Normal | Mr. Magdalena Reynolds | — | Tommy Kuvalis | vipsamples | 11h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 14338464 | Influencer code not working | Solved | Normal | Mr. Magdalena Reynolds | — | Vilma Gusikowski | shade-match | 6h | ●Responded | 4/11 | — | — | Feb 12, 2026 | - | |
| 34975925 | Refund not received | Solved | Normal | Mr. Magdalena Reynolds | — |  Julie Hodkiewicz | bopisfragrancewholesale | 3h | ●Responded | 5/5 | — | — | Feb 10, 2026 | - | |
| 96854093 | Shipping cost question | Solved | High | Mr. Magdalena Reynolds | — | Chaz Renner | fragranceapp | 1d 20h | ●Responded | 4/5 | — | — | Jan 4, 2026 | - | |
| 83686274 | Discount code not working | Closed | Urgent | Mr. Magdalena Reynolds | — |  Mr. Cade Senger | gift-cardfragrancereturns | 2d 19h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 44698595 | Address change after shipping | Solved | Normal | Mr. Magdalena Reynolds | — | Miss Amber Hintz Sr. | — | 3h | ⊘Not fired | — | — | — | Dec 4, 2025 | - | |
| 20091758 | Return after 30-day window | Closed | High | Mr. Magdalena Reynolds | — |  Leonard Waters-Howell | Chat | shippingrefund | 1d 8h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 20, 2025 |
| 97546792 | Loyalty points not posting | Solved | Low | Mr. Magdalena Reynolds | — |  Jacklyn Dare | Social | wholesaleloyalty | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | - |
| 38522652 | Refund not received | Solved | Urgent | Mr. Magdalena Reynolds | — | Mr. Eliza Gerhold IV | Social | samplesshade-matchshipping | 9h | ⊘Not fired | — | — | — | Nov 10, 2025 | - |
| 79915853 | Shipping cost question | Solved | Normal | Mr. Magdalena Reynolds | — | Miss Amber Hintz Sr. | influencergift-card | 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 74288007 | Insider tier issue | Solved | Normal | Mr. Magdalena Reynolds | — | Miss Amber Hintz Sr. | shade-match | 8h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 73412128 | Pro discount enrollment | Closed | Normal | Mr. Magdalena Reynolds | — | Chaz Renner | Chat | loyaltyappinfluencer | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 07720372 | Question about product ingredients | Solved | Normal | Mr. Magdalena Reynolds | — |  Yazmin Jast | refundinfluencerwholesale | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |
| 36314878 | BOPIS order cancelled at store | Solved | Normal | Mr. Magdalena Reynolds | — |  Ignatius Cummerata | Chat | gift-cardshade-match | 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 17298116 | Wrong shade sent | Pending | High | Mr. Magdalena Reynolds | — | Yazmin Jast | Chat | bopisinfluencergift-card | - | —Skipped | — | — | — | Sep 1, 2025 | - |
| 32982615 | Foundation match help | Pending | Low | Mr. Magdalena Reynolds | — |  Kip Schroeder IV | Phone | samplesreturnsdamaged | - | —Skipped | — | — | — | Aug 23, 2025 | - |
| 73512440 | App crashes at checkout | Solved | Urgent | Mr. Magdalena Reynolds | — |  Kaela Friesen | Chat | — | 9d 7h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - |
| 10183710 | Address change after shipping | Solved | Normal | Mr. Magdalena Reynolds | — | Dr. Mandy McLaughlin | Chat | returnsbopisshipping | 1h | ●Responded | 4/5 | — | — | Aug 2, 2025 | - |
| 99651240 | Klarna / Afterpay split issue | Solved | Urgent | Mr. Magdalena Reynolds | — | Chaz Renner | Phone | — | 8h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - |
| 82463355 | Question about product ingredients | Closed | Low | Mr. Magdalena Reynolds | — | Jacklyn Dare | — | 10h | ⊘Not fired | — | — | — | Jul 13, 2025 | Jul 17, 2025 | |
| 72085045 | Klarna / Afterpay split issue | Solved | High | Mr. Magdalena Reynolds | — | Kaela Friesen | — | 7h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 65972992 | Return after 30-day window | Solved | High | Mr. Magdalena Reynolds | — |  Mr. Skyla Trantow | Chat | returnsloyalty | 6h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |
| 14997368 | Restock alert for backorder | Solved | Normal | Mr. Magdalena Reynolds | — | Yazmin Jast | Chat | refundinfluencer | 5h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 61634834 | Lost package follow-up | Solved | Urgent | Mr. Magdalena Reynolds | — |  Oscar O'Hara | Chat | — | 23h | ●Responded | 2/5 | — | — | Jun 23, 2025 | - |
| 02497286 | Foundation match help | Solved | Low | Mr. Magdalena Reynolds | — | Dr. Mandy McLaughlin | Chat | loyaltyshippinginfluencer | 16h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 19917543 | Wrong shade sent | Solved | High | Mr. Magdalena Reynolds | — |  Steve O'Conner | appfragrance | 4h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - |