HomeInbox
CustomersAlan Little

Alan Little

alexandra.raynor89@gmail.com
Tickets45Responses15
Showing 1 - 45 of 45
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
93820574Address change after shippingSolvedLowAlan Little—Jacklyn DareEmail—2d 11h○Sent, no reply———May 21, 2026-
27099947Allergic reaction concernPendingHighAlan Little—Garth DooleyEmail
gift-card
-—Skipped———Apr 13, 2026-
02575211Where is my order?SolvedNormalAlan Little—Katrina JohnsEmail—21h○Sent, no reply———Apr 10, 2026-
70388405Allergic reaction concernSolvedLowAlan Little—Amely PacochaChat—6h●Responded5/5——Apr 4, 2026-
01905070Pro discount enrollmentClosedNormalAlan Little—Kip Schroeder IVChat—14h●Responded1/11——Mar 30, 2026Apr 4, 2026
15056906Allergic reaction concernClosedHighAlan Little—Steve O'ConnerEmail
wholesale
1h●Responded5/5——Mar 26, 2026Mar 27, 2026
06782043Loyalty points not postingSolvedNormalAlan Little—Katrina JohnsEmail—2d 16h●Responded4/5——Mar 18, 2026-
75627109Cancel order requestSolvedHighAlan Little—Jacklyn DareChat
appwholesaledamaged
5h⊘Not fired———Mar 10, 2026-
82566269Lost package follow-upClosedHighAlan Little—Oscar O'HaraPhone
damagedreturnswholesale
3h●Responded3/5——Feb 27, 2026Mar 5, 2026
46595139Insider tier issueSolvedNormalAlan Little—Faith HilllEmail
shipping
13h⊘Not fired———Feb 20, 2026-
29069699Missing items in shipmentClosedLowAlan Little—Mr. Cade SengerEmail
bopis
2d 18h●Responded9/11——Feb 3, 2026Feb 13, 2026
31844536Cancel subscription / Auto-replenishSolvedNormalAlan Little—Leonard Waters-HowellEmail—10h●Responded5/5——Jan 14, 2026-
85850251App crashes at checkoutSolvedNormalAlan Little—Julie HodkiewiczEmail—7h○Sent, no reply———Jan 1, 2026-
81050640Foundation match helpClosedNormalAlan Little—Miss Amber Hintz Sr.Email—2h○Sent, no reply———Dec 26, 2025Dec 27, 2025
37998986Restock alert for backorderSolvedNormalAlan Little—Kip Schroeder IVChat—2d 13h○Sent, no reply———Dec 25, 2025-
97577103App crashes at checkoutClosedNormalAlan Little—Kaela FriesenEmail
bopisloyalty
5h⊘Not fired———Dec 19, 2025Dec 24, 2025
47148155Address change after shippingSolvedNormalAlan Little—Leonard Waters-HowellEmail
fragranceapp
1h○Sent, no reply———Dec 17, 2025-
98106130Influencer code not workingSolvedHighAlan Little—Vilma GusikowskiChat
app
2d 16h○Sent, no reply———Dec 12, 2025-
74372074BOPIS order cancelled at storeSolvedNormalAlan Little—Vilma GusikowskiPhone
shipping
2d 5h●Responded4/5——Dec 11, 2025-
09014016Lost package follow-upSolvedLowAlan Little—Jacklyn DarePhone
loyaltygift-card
16h●Responded5/5——Dec 8, 2025-
36541682Restock alert for backorderSolvedNormalAlan Little—Oscar O'HaraEmail
influencerrefundsamples
6h●Responded3/5——Nov 24, 2025-
03612246Shipping cost questionPendingHighAlan Little—Amely PacochaChat
loyaltyshippingshade-match
-—Skipped———Nov 24, 2025-
93447833Foundation match helpSolvedNormalAlan Little—Ignatius CummerataEmail
gift-cardbopisfragrance
14h⊘Not fired———Nov 12, 2025-
85041187Discount code not workingSolvedNormalAlan Little—Faith HilllEmail
loyaltyapp
5h○Sent, no reply———Oct 24, 2025-
52743483Allergic reaction concernSolvedNormalAlan Little—Mr. Skyla TrantowPhone
refund
2d○Sent, no reply———Oct 22, 2025-
08138237Missing samples in orderPendingNormalAlan Little—Mr. Skyla TrantowEmail
shippinginfluencer
-—Skipped———Oct 10, 2025-
10002251Pro discount enrollmentSolvedLowAlan Little—Mr. Eliza Gerhold IVEmail
shippingbopisshade-match
4h○Sent, no reply———Sep 22, 2025-
29082452BOPIS order cancelled at storeSolvedHighAlan Little—Steve O'ConnerChat
loyalty
15h●Responded5/5——Sep 7, 2025-
10966351Pro discount enrollmentClosedNormalAlan Little—Mr. Skyla TrantowPhone
app
3h⊘Not fired———Sep 3, 2025Sep 6, 2025
77295501App crashes at checkoutSolvedUrgentAlan Little—Darryl JacobiChat—1d○Sent, no reply———Aug 28, 2025-
68082189Price match requestOpenUrgentAlan Little—Miss Amber Hintz Sr.Email—-—Skipped———Aug 15, 2025-
69641703App login problemSolvedHighAlan Little—Miss Amber Hintz Sr.Chat
loyalty
7d 10h○Sent, no reply———Aug 4, 2025-
93964314Gift card balance questionSolvedNormalAlan Little—Eula McKenzieEmail
loyaltyfragrancedamaged
3h●Responded4/5——Aug 2, 2025-
05690907Return after 30-day windowPendingUrgentAlan Little—Dr. Mandy McLaughlinChat
influencershippingreturns
-—Skipped———Jul 30, 2025-
68973300Klarna / Afterpay split issueClosedNormalAlan Little—Leonard Waters-HowellEmail
shippingrefundsamples
2d 4h○Sent, no reply———Jul 25, 2025Aug 1, 2025
29913061Restock alert for backorderSolvedLowAlan Little—Julie HodkiewiczEmail
refundloyalty
5h○Sent, no reply———Jul 24, 2025-
53867964Gift card balance questionSolvedNormalAlan Little—Mr. Eliza Gerhold IVPhone
refundvip
1d○Sent, no reply———Jul 23, 2025-
27482228Influencer code not workingSolvedNormalAlan Little—Jacklyn DareEmail—5h●Responded9/11——Jul 18, 2025-
16281377Shipping cost questionClosedNormalAlan Little—Steve O'ConnerPhone
bopisapp
3d 8h●Responded7/11——Jul 17, 2025Jul 23, 2025
19153519Where is my order?SolvedLowAlan Little—Kaela FriesenEmail
shade-match
14h○Sent, no reply———Jul 14, 2025-
35332846Return after 30-day windowSolvedNormalAlan Little—Tommy KuvalisChat
refundinfluencershipping
11h○Sent, no reply———Jul 13, 2025-
99223114App login problemSolvedHighAlan Little—Miss Amber Hintz Sr.Chat
loyaltyrefundgift-card
4h●Responded4/5——Jul 3, 2025-
55379465Store experience feedbackClosedNormalAlan Little—Yazmin JastChat
returnsvip
7h○Sent, no reply———Jun 28, 2025Jul 4, 2025
92514825Missing samples in orderSolvedNormalAlan Little—Eula McKenzieChat
vipappwholesale
1h○Sent, no reply———Jun 3, 2025-
00423666Insider tier issueSolvedHighAlan Little—Eula McKenzieChat
wholesaleshippingbopis
1h○Sent, no reply———Jun 2, 2025-
Page 1 of 1

Properties

Customer
Name
Alan Little
Email
alexandra.raynor89@gmail.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
—
Lifetime spend
464
Last purchase
—
Skin tone
light-medium
Foundation shade
—
Skin concerns
acne, hyperpigmentation, sensitivity
Allergies / restrictions
—
Favorite brands
Diptyque, Olaplex
YTD spend
—
App installed
—
App last opened
Apr 21, 2026
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
158
Total orders
7
Preferred category
skincare
Tickets
Tickets
45
Last seen
May 21, 2026
Responses
Avg rating
4.87