Reyes Orn
zetta79@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11839136 | Item authenticity concern | Solved | High | Reyes Orn | — |  Mr. Skyla Trantow | Phone | gift-cardapp | 5h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 61483145 | Klarna / Afterpay split issue | Open | Normal | Reyes Orn | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 16967597 | Store experience feedback | Pending | High | Reyes Orn | — |  Julie Hodkiewicz | Phone | gift-card | - | —Skipped | — | — | — | May 4, 2026 | - |
| 66621096 | Store experience feedback | Solved | Low | Reyes Orn | — |  Garth Dooley | Chat | bopisshipping | 7h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 99612683 | Birthday gift not received | Solved | Normal | Reyes Orn | — |  Dr. Mandy McLaughlin | samplesgift-card | 5h | ●Responded | 10/11 | — | — | Apr 18, 2026 | - | |
| 44882224 | Refund not received | Closed | Normal | Reyes Orn | — |  Tommy Kuvalis | Chat | wholesalereturnsloyalty | 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 24, 2026 |
| 63516203 | Return after 30-day window | Solved | Normal | Reyes Orn | — |  Yazmin Jast | Social | gift-cardshipping | 3h | ⊘Not fired | — | — | — | Apr 15, 2026 | - |
| 53454452 | Price match request | Solved | Normal | Reyes Orn | — |  Lily Raynor | Chat | damagedgift-cardinfluencer | 5h | ●Responded | 4/5 | — | — | Apr 10, 2026 | - |
| 79159134 | Order arrived damaged | Solved | Normal | Reyes Orn | — |  Faith Hilll | — | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 90508833 | Birthday gift not received | Open | Low | Reyes Orn | — | Faith Hilll | shipping | - | —Skipped | — | — | — | Mar 17, 2026 | - | |
| 03109076 | Cancel order request | Solved | Low | Reyes Orn | — | Tommy Kuvalis | Chat | refundsamplesgift-card | 6h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 05236587 | Gift card balance question | Solved | Normal | Reyes Orn | — |  Jacklyn Dare | Chat | damagedbopis | 2d | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 70289252 | App login problem | Closed | High | Reyes Orn | — | Garth Dooley | Chat | — | 1h | ⊘Not fired | — | — | — | Feb 12, 2026 | Feb 18, 2026 |
| 29956811 | Pro discount enrollment | Solved | Normal | Reyes Orn | — |  Darryl Jacobi | bopisapp | 4h | ⊘Not fired | — | — | — | Feb 11, 2026 | - | |
| 36040436 | Where is my order? | Solved | Normal | Reyes Orn | — |  Kaela Friesen | Phone | bopisfragrancerefund | 2d | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 91760775 | Shipping cost question | Solved | Normal | Reyes Orn | — |  Miss Amber Hintz Sr. | Phone | damaged | 1h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 76249321 | Missing items in shipment | Solved | Normal | Reyes Orn | — | Garth Dooley | viployalty | 7h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 38661467 | Refund not received | Solved | Normal | Reyes Orn | — | Yazmin Jast | Phone | — | 1d 10h | ●Responded | 2/5 | — | — | Jan 9, 2026 | - |
| 99903105 | Price match request | Solved | Normal | Reyes Orn | — |  Steve O'Conner | shade-matchreturnsrefund | 20h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 65142579 | Gift card balance question | Pending | High | Reyes Orn | — | Jacklyn Dare | Chat | wholesalereturns | - | —Skipped | — | — | — | Dec 28, 2025 | - |
| 17711215 | Loyalty points not posting | Solved | Urgent | Reyes Orn | — | Kaela Friesen | gift-card | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 60506559 | Wholesale order question | Closed | Normal | Reyes Orn | — | Jacklyn Dare | Phone | gift-card | 18h | ●Responded | 7/11 | — | — | Nov 26, 2025 | Nov 29, 2025 |
| 79560423 | App login problem | Solved | Low | Reyes Orn | — | Lily Raynor | influencershade-matchbopis | 2h | ●Responded | 10/11 | — | — | Nov 26, 2025 | - | |
| 74869732 | Return after 30-day window | Closed | High | Reyes Orn | — | Dr. Mandy McLaughlin | gift-card | 2d 20h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 5, 2025 | |
| 19915720 | Store experience feedback | Solved | High | Reyes Orn | — |  Amely Pacocha | Chat | gift-cardvipinfluencer | 17h | ●Responded | 3/5 | — | — | Oct 17, 2025 | - |
| 08014081 | Item authenticity concern | Closed | Normal | Reyes Orn | — |  Eula McKenzie | Chat | influencer | 19h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 10, 2025 |
| 56510649 | Store experience feedback | Solved | Normal | Reyes Orn | — | Faith Hilll | Chat | — | 20h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - |
| 21005763 | Restock alert for backorder | Closed | High | Reyes Orn | — | Julie Hodkiewicz | Chat | refundreturns | 3h | ●Responded | 5/5 | — | — | Aug 23, 2025 | Aug 29, 2025 |
| 45534410 | App crashes at checkout | Closed | High | Reyes Orn | — | Miss Amber Hintz Sr. | samplesinfluencerdamaged | 14h | ⊘Not fired | — | — | — | Aug 8, 2025 | Aug 11, 2025 | |
| 85652444 | Wrong shade sent | Solved | Normal | Reyes Orn | — | Faith Hilll | bopisgift-cardwholesale | 2h | ●Responded | 5/5 | — | — | Aug 7, 2025 | - | |
| 17070777 | BOPIS order cancelled at store | Solved | Normal | Reyes Orn | — | Steve O'Conner | — | 22h | ●Responded | 1/5 | — | — | Aug 1, 2025 | - | |
| 13011366 | BOPIS pickup not ready | Closed | Normal | Reyes Orn | — |  Mr. Lonie Hudson | wholesalebopisshipping | 3h | ⊘Not fired | — | — | — | Jul 25, 2025 | Aug 1, 2025 | |
| 79110179 | Address change after shipping | Solved | Normal | Reyes Orn | — |  Leonard Waters-Howell | fragrancedamagedshipping | 2h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | |
| 59204318 | Store experience feedback | Closed | Normal | Reyes Orn | — |  Chaz Renner | Social | shippingrefund | 5h | ⊘Not fired | — | — | — | Jul 11, 2025 | Jul 15, 2025 |
| 31431125 | Missing samples in order | Solved | Low | Reyes Orn | — | Lily Raynor | appfragrancebopis | 2h | ●Responded | 4/5 | — | — | Jul 7, 2025 | - | |
| 61495736 | Missing items in shipment | Pending | High | Reyes Orn | — |  Mr. Eliza Gerhold IV | Chat | wholesaleapployalty | - | —Skipped | — | — | — | Jul 4, 2025 | - |
| 89567097 | Cancel order request | Solved | Low | Reyes Orn | — | Vilma Gusikowski | Chat | damagedappreturns | 5h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 08569091 | Missing samples in order | Solved | Normal | Reyes Orn | — | Kaela Friesen | refund | 1h | ●Responded | 3/5 | — | — | Jun 24, 2025 | - | |
| 55843686 | Missing samples in order | Solved | Low | Reyes Orn | — |  Mr. Cade Senger | Chat | gift-card | 17h | ●Responded | 7/11 | — | — | Jun 12, 2025 | - |
| 01437192 | BOPIS order cancelled at store | Solved | Normal | Reyes Orn | — | Mr. Lonie Hudson | app | 3h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 89199643 | Price match request | Closed | High | Reyes Orn | — | Kaela Friesen | refund | 21h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 19, 2025 | |
| 85035586 | Where is my order? | Closed | Low | Reyes Orn | — |  Oscar O'Hara | — | 22h | ○Sent, no reply | — | — | — | May 27, 2025 | May 29, 2025 |