Eloy Dicki
devyn_haley@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44051029 | Cancel subscription / Auto-replenish | Solved | Normal | Eloy Dicki | — |  Miss Amber Hintz Sr. | samplesfragrance | 1h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 21828568 | Influencer code not working | Solved | Urgent | Eloy Dicki | — |  Chaz Renner | Chat | — | 1d 8h | ⊘Not fired | — | — | — | May 19, 2026 | - |
| 60670033 | Birthday gift not received | Solved | Normal | Eloy Dicki | — |  Ignatius Cummerata | Chat | samples | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 03681579 | Wholesale order question | Open | Normal | Eloy Dicki | — |  Kaela Friesen | Chat | samples | - | —Skipped | — | — | — | May 8, 2026 | - |
| 66062672 | Address change after shipping | Solved | Normal | Eloy Dicki | — |  Lily Raynor | Chat | influencershade-match | 16h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 94666432 | Wrong shade sent | Solved | Normal | Eloy Dicki | — | Chaz Renner | viployaltygift-card | 6h | ⊘Not fired | — | — | — | Apr 30, 2026 | - | |
| 87504835 | Missing samples in order | Solved | Normal | Eloy Dicki | — |  Mr. Lonie Hudson | bopisapp | 2h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 44810622 | Price match request | Solved | Normal | Eloy Dicki | — |  Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 65021921 | Refund not received | Solved | Low | Eloy Dicki | — |  Vilma Gusikowski | Chat | damagedbopis | 17h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 97556947 | Address change after shipping | Closed | Normal | Eloy Dicki | — | Lily Raynor | returnsshade-match | 1h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 94930486 | Cancel subscription / Auto-replenish | Closed | Low | Eloy Dicki | — |  Eula McKenzie | Social | vipgift-carddamaged | 2d 17h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 10, 2026 |
| 45547735 | App login problem | Closed | High | Eloy Dicki | — | Tommy Kuvalis | bopisrefundapp | 11h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 16799777 | Question about product ingredients | Open | Low | Eloy Dicki | — |  Amely Pacocha | Chat | vip | - | —Skipped | — | — | — | Mar 21, 2026 | - |
| 30431482 | Gift card balance question | Solved | Low | Eloy Dicki | — | Eula McKenzie | refundbopis | 12h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 61623166 | Gift card balance question | Solved | Normal | Eloy Dicki | — |  Katrina Johns | Chat | app | 4h | ●Responded | 4/5 | — | — | Mar 18, 2026 | - |
| 83289408 | Influencer code not working | Open | High | Eloy Dicki | — |  Yazmin Jast | refund | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 58980233 | Missing samples in order | Solved | Normal | Eloy Dicki | — |  Leonard Waters-Howell | returns | 1d 22h | ●Responded | 3/5 | — | — | Feb 19, 2026 | - | |
| 58497701 | BOPIS order cancelled at store | Solved | Normal | Eloy Dicki | — |  Darryl Jacobi | Social | vip | 1h | ⊘Not fired | — | — | — | Feb 18, 2026 | - |
| 86623283 | Shipping cost question | Solved | Normal | Eloy Dicki | — |  Garth Dooley | gift-cardreturns | 1h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 46190510 | Cancel subscription / Auto-replenish | Solved | High | Eloy Dicki | — |  Kip Schroeder IV | shipping | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 79054542 | Influencer code not working | Solved | Normal | Eloy Dicki | — |  Faith Hilll | Chat | fragrancerefundinfluencer | 9h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - |
| 92644967 | Lost package follow-up | Open | Low | Eloy Dicki | — | Garth Dooley | vipdamagedgift-card | - | —Skipped | — | — | — | Jan 15, 2026 | - | |
| 14788843 | Shipping cost question | Open | Normal | Eloy Dicki | — | Leonard Waters-Howell | Social | fragrance | - | —Skipped | — | — | — | Dec 29, 2025 | - |
| 57947280 | Wholesale order question | Solved | High | Eloy Dicki | — | Faith Hilll | Chat | wholesale | 6h | ⊘Not fired | — | — | — | Dec 22, 2025 | - |
| 85747817 | Gift card balance question | Solved | High | Eloy Dicki | — | Eula McKenzie | Chat | shippingsamples | 2h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 44346577 | Lost package follow-up | Solved | Normal | Eloy Dicki | — |  Dr. Mandy McLaughlin | samplesreturnsrefund | 15h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 81114744 | Allergic reaction concern | Solved | Low | Eloy Dicki | — |  Mr. Skyla Trantow | — | 6h | ●Responded | 3/5 | — | — | Dec 4, 2025 | - | |
| 91235064 | Address change after shipping | Solved | High | Eloy Dicki | — |  Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 20172991 | Where is my order? | Pending | Normal | Eloy Dicki | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Nov 29, 2025 | - | |
| 72059923 | Foundation match help | Solved | Low | Eloy Dicki | — |  Oscar O'Hara | samplesreturnsgift-card | 2d 9h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 35298840 | Gift card balance question | Closed | High | Eloy Dicki | — | Ignatius Cummerata | — | 18h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 6, 2025 | |
| 65513871 | Pro discount enrollment | Closed | Low | Eloy Dicki | — | Dr. Mandy McLaughlin | Chat | shippingsamples | 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 |
| 24654843 | Loyalty points not posting | Solved | Normal | Eloy Dicki | — |  Julie Hodkiewicz | Social | viployaltyreturns | 1d 10h | ⊘Not fired | — | — | — | Oct 21, 2025 | - |
| 53250026 | Refund not received | Closed | High | Eloy Dicki | — | Mr. Cade Senger | Chat | appwholesale | 8d 13h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 7, 2025 |
| 85541644 | Foundation match help | Pending | Normal | Eloy Dicki | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Sep 8, 2025 | - | |
| 33626923 | Influencer code not working | Closed | Normal | Eloy Dicki | — | Leonard Waters-Howell | vip | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 | |
| 98806225 | Missing samples in order | Solved | Low | Eloy Dicki | — | Mr. Lonie Hudson | Chat | gift-cardshipping | 17h | ●Responded | 10/11 | — | — | Sep 2, 2025 | - |
| 18224384 | App crashes at checkout | Solved | Normal | Eloy Dicki | — | Leonard Waters-Howell | Chat | bopisshade-matchloyalty | 2d 21h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - |
| 96175034 | Question about product ingredients | Solved | Normal | Eloy Dicki | — | Ignatius Cummerata | Chat | fragrance | 6h | ●Responded | 5/5 | — | — | Aug 24, 2025 | - |
| 47072804 | Item authenticity concern | Solved | Urgent | Eloy Dicki | — | Tommy Kuvalis | — | 17h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | |
| 43755927 | BOPIS pickup not ready | Solved | Normal | Eloy Dicki | — | Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 02369646 | BOPIS pickup not ready | Solved | Normal | Eloy Dicki | — | Garth Dooley | gift-cardwholesale | 4h | ●Responded | 5/5 | — | — | Aug 13, 2025 | - | |
| 62197073 | Allergic reaction concern | Solved | High | Eloy Dicki | — | Mr. Lonie Hudson | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 54646305 | Missing samples in order | Open | Normal | Eloy Dicki | — | Mr. Lonie Hudson | Phone | bopisshippingshade-match | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 06409458 | App login problem | Solved | Low | Eloy Dicki | — | Julie Hodkiewicz | vip | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 54444294 | Refund not received | Solved | Normal | Eloy Dicki | — | Leonard Waters-Howell | damaged | 3d | ●Responded | 4/5 | — | — | Jun 16, 2025 | - | |
| 95996758 | BOPIS order cancelled at store | Solved | Normal | Eloy Dicki | — | Miss Amber Hintz Sr. | samples | 1h | ○Sent, no reply | — | — | — | May 29, 2025 | - |