Yolanda Barton
oliver40@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 99183875 | Address change after shipping | Open | Low | — | gift-cardloyaltyapp | - | —Skipped | — | — | — | May 17, 2026 | - | |||
| 00163403 | Insider tier issue | Open | Normal | — | loyaltydamagedgift-card | - | —Skipped | — | — | — | May 12, 2026 | - | |||
| 58870656 | App login problem | Solved | Normal | — | Phone | vipreturnsgift-card | 7h | ○Sent, no reply | — | — | — | May 2, 2026 | - | ||
| 80565111 | Influencer code not working | Closed | Urgent | — | vipfragrance | 6h | ⊘Not fired | — | — | — | Apr 25, 2026 | Apr 28, 2026 | |||
| 11176038 | Question about product ingredients | Solved | High | — | app | 5h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | |||
| 13964465 | App login problem | Closed | Normal | — | loyaltysamples | 6h | ●Responded | 10/11 | — | — | Apr 12, 2026 | Apr 13, 2026 | |||
| 99197425 | Address change after shipping | Solved | Normal | — | wholesaleshade-matchshipping | 2h | ●Responded | 1/5 | — | — | Apr 9, 2026 | - | |||
| 36412328 | Pro discount enrollment | Solved | High | — | Chat | — | 16h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | ||
| 61519014 | App login problem | Pending | Normal | — | damagedbopis | - | —Skipped | — | — | — | Mar 27, 2026 | - | |||
| 74145416 | Refund not received | Solved | Normal | — | bopis | 8h | ●Responded | 4/11 | — | — | Mar 26, 2026 | - | |||
| 18377263 | Wholesale order question | Solved | High | — | Chat | damagedsamplesrefund | 3d 22h | ●Responded | 1/5 | — | — | Mar 17, 2026 | - | ||
| 20496345 | Pro discount enrollment | Closed | Normal | — | app | 22h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 14, 2026 | |||
| 62801250 | Allergic reaction concern | Solved | Normal | — | returns | 1h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |||
| 54575743 | Foundation match help | Solved | Normal | — | loyaltywholesaleinfluencer | 1d 9h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |||
| 92981773 | Loyalty points not posting | Pending | Normal | — | Phone | vipapp | - | —Skipped | — | — | — | Feb 18, 2026 | - | ||
| 42488170 | Gift card balance question | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 18, 2026 | |||
| 15246318 | Lost package follow-up | Solved | Normal | — | Chat | sampleswholesaleshipping | 1h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | ||
| 91569889 | Cancel subscription / Auto-replenish | Solved | Urgent | — | Chat | shade-match | 17h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | ||
| 02742554 | Shipping cost question | Pending | Normal | — | Chat | appwholesaleinfluencer | - | —Skipped | — | — | — | Jan 8, 2026 | - | ||
| 03373208 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | bopisreturnsdamaged | 4h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | ||
| 62294491 | Foundation match help | Solved | High | — | refundapp | 5h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |||
| 57525043 | Shipping cost question | Closed | Low | — | bopis | 2h | ●Responded | 10/11 | — | — | Dec 11, 2025 | Dec 16, 2025 | |||
| 44007116 | Cancel order request | Closed | Normal | — | — | 22h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 | |||
| 22765378 | App crashes at checkout | Closed | Normal | — | — | 2d 9h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 16, 2025 | |||
| 78948310 | Question about product ingredients | Solved | Normal | — | Chat | loyaltyreturns | 2h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | ||
| 02092883 | Wrong shade sent | Solved | Normal | — | — | 7d 16h | ⊘Not fired | — | — | — | Oct 16, 2025 | - | |||
| 29661075 | BOPIS order cancelled at store | Solved | Normal | — | app | 1h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | |||
| 63109379 | Refund not received | Solved | High | — | refundgift-card | 23h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 68891908 | Restock alert for backorder | Pending | Normal | — | Chat | damagedshade-matchshipping | - | —Skipped | — | — | — | Sep 14, 2025 | - | ||
| 73580850 | BOPIS order cancelled at store | Closed | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 10, 2025 | |||
| 37837790 | Where is my order? | Closed | High | — | appreturns | 23h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 30, 2025 | |||
| 77547771 | Wrong shade sent | Closed | Normal | — | — | 18h | ●Responded | 9/11 | — | — | Jul 29, 2025 | Aug 5, 2025 | |||
| 17406777 | App login problem | Closed | Normal | — | — | 20h | ●Responded | 1/5 | — | — | Jul 29, 2025 | Aug 3, 2025 | |||
| 24999913 | App login problem | Solved | Normal | — | Chat | gift-card | 19h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | ||
| 63327264 | Return after 30-day window | Closed | Low | — | bopisappreturns | 19h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 9, 2025 | |||
| 25533350 | Wrong shade sent | Closed | Normal | — | Phone | refundshade-match | 4h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jul 1, 2025 | ||
| 46539195 | BOPIS pickup not ready | Solved | Normal | — | Social | samplesreturns | 5h | ⊘Not fired | — | — | — | Jun 10, 2025 | - |