Ms. Patsy Jenkins-Kautzer
doyle39@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87647203 | Wrong shade sent | Closed | Low | Ms. Patsy Jenkins-Kautzer | — |  Faith Hilll | loyaltyrefundsamples | 2h | ●Responded | 2/5 | — | — | May 22, 2026 | May 27, 2026 | |
| 63517245 | Allergic reaction concern | Open | Normal | Ms. Patsy Jenkins-Kautzer | — |  Chaz Renner | Chat | refundsamplesapp | - | —Skipped | — | — | — | May 21, 2026 | - |
| 92588677 | Birthday gift not received | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 58943683 | Allergic reaction concern | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Tommy Kuvalis | — | 1h | ●Responded | 5/5 | — | — | May 14, 2026 | - | |
| 81998372 | Birthday gift not received | Solved | High | Ms. Patsy Jenkins-Kautzer | — |  Oscar O'Hara | wholesale | 1d 21h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 29826639 | Discount code not working | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Katrina Johns | Phone | fragrance | 13h | ⊘Not fired | — | — | — | Apr 12, 2026 | - |
| 01992768 | Wholesale order question | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Mr. Lonie Hudson | — | 1d 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 49488179 | Refund not received | Solved | Low | Ms. Patsy Jenkins-Kautzer | — | Tommy Kuvalis | returnsdamagedwholesale | 4h | ●Responded | 5/5 | — | — | Apr 4, 2026 | - | |
| 97941406 | Cancel subscription / Auto-replenish | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Oscar O'Hara | bopisshippinginfluencer | 7h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 04040574 | Gift card balance question | Solved | Low | Ms. Patsy Jenkins-Kautzer | — |  Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 22478894 | Shipping cost question | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Garth Dooley | bopis | 2d 4h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 49998095 | Discount code not working | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Kaela Friesen | Chat | — | 12h | ●Responded | 9/11 | — | — | Mar 2, 2026 | - |
| 77413432 | Cancel subscription / Auto-replenish | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Mr. Skyla Trantow | — | 4h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - | |
| 29057124 | Birthday gift not received | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Leonard Waters-Howell | Chat | — | 12h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 60605173 | Order arrived damaged | Closed | Normal | Ms. Patsy Jenkins-Kautzer | — |  Jacklyn Dare | Chat | fragranceloyaltybopis | 21h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 12, 2026 |
| 93809079 | Allergic reaction concern | Solved | Low | Ms. Patsy Jenkins-Kautzer | — |  Yazmin Jast | — | 1h | ●Responded | 4/5 | — | — | Jan 2, 2026 | - | |
| 71330152 | Loyalty points not posting | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Miss Amber Hintz Sr. | Chat | wholesaledamagedreturns | 18h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 78018228 | Cancel order request | Closed | Normal | Ms. Patsy Jenkins-Kautzer | — |  Julie Hodkiewicz | Chat | samples | 14h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 11, 2025 |
| 20153965 | Loyalty points not posting | Closed | High | Ms. Patsy Jenkins-Kautzer | — |  Darryl Jacobi | vipappwholesale | 21h | ●Responded | 2/5 | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 22059424 | Address change after shipping | Solved | High | Ms. Patsy Jenkins-Kautzer | — | Yazmin Jast | vipfragrance | 5d 15h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | |
| 08364640 | Lost package follow-up | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Chaz Renner | wholesalesamplesinfluencer | 6h | ●Responded | 1/5 | — | — | Nov 21, 2025 | - | |
| 83384230 | App login problem | Closed | Normal | Ms. Patsy Jenkins-Kautzer | — | Kaela Friesen | fragrancegift-card | 4h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 20, 2025 | |
| 03968009 | Address change after shipping | Solved | Low | Ms. Patsy Jenkins-Kautzer | — | Kaela Friesen | refundloyaltysamples | 3h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 03962663 | Item authenticity concern | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 35961061 | Store experience feedback | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — |  Amely Pacocha | gift-carddamaged | 4h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | |
| 58077515 | Cancel order request | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Mr. Skyla Trantow | Chat | wholesalevip | 12h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 39388758 | BOPIS order cancelled at store | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Kaela Friesen | Chat | returnsbopis | 2h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 05158528 | Lost package follow-up | Closed | Normal | Ms. Patsy Jenkins-Kautzer | — |  Ignatius Cummerata | samplesfragrancerefund | 15h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 5, 2025 | |
| 59927742 | Shipping cost question | Solved | Urgent | Ms. Patsy Jenkins-Kautzer | — | Kaela Friesen | shade-matchwholesale | 9h | ●Responded | 4/5 | — | — | Sep 22, 2025 | - | |
| 20108611 | BOPIS order cancelled at store | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Tommy Kuvalis | — | 1h | ●Responded | 4/5 | — | — | Sep 9, 2025 | - | |
| 36953455 | Birthday gift not received | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Kaela Friesen | Chat | refund | 3d 23h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 24995681 | Insider tier issue | Closed | Normal | Ms. Patsy Jenkins-Kautzer | — | Oscar O'Hara | gift-cardshade-matchloyalty | 2d | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 8, 2025 | |
| 55283989 | Cancel subscription / Auto-replenish | Closed | Normal | Ms. Patsy Jenkins-Kautzer | — |  Dr. Mandy McLaughlin | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 1, 2025 |
| 07056474 | Missing samples in order | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Dr. Mandy McLaughlin | damaged | 1h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 40923058 | Item authenticity concern | Solved | Urgent | Ms. Patsy Jenkins-Kautzer | — | Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | |
| 02925170 | Klarna / Afterpay split issue | Solved | Low | Ms. Patsy Jenkins-Kautzer | — | Amely Pacocha | — | 1d 15h | ●Responded | 1/11 | — | — | Jul 2, 2025 | - | |
| 95858761 | Price match request | Closed | Urgent | Ms. Patsy Jenkins-Kautzer | — | Oscar O'Hara | returnsinfluencer | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 | |
| 98077403 | Wholesale order question | Solved | Normal | Ms. Patsy Jenkins-Kautzer | — | Darryl Jacobi | vipapp | 18h | ⊘Not fired | — | — | — | Jun 12, 2025 | - | |
| 29864762 | Loyalty points not posting | Closed | Low | Ms. Patsy Jenkins-Kautzer | — | Yazmin Jast | Chat | samplesshade-matchapp | 10h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 4, 2025 |