HomeInbox
CustomersMandy Nader

Mandy Nader

bulah_stoltenberg@gmail.com
Tickets37Responses11
Showing 1 - 37 of 37
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
03782705Missing samples in orderOpenLowMandy Nader—Miss Amber Hintz Sr.Phone
gift-card
-—Skipped———May 18, 2026-
53996963Return after 30-day windowOpenNormalMandy Nader—Faith HilllChat—-—Skipped———May 14, 2026-
17279570Store experience feedbackClosedLowMandy Nader—Yazmin JastChat
shade-matchbopiswholesale
5d 18h●Responded2/5——Apr 30, 2026May 10, 2026
58046340Shipping cost questionPendingLowMandy Nader—Amely PacochaEmail
refundbopis
-—Skipped———Apr 21, 2026-
03750861Loyalty points not postingOpenUrgentMandy Nader—Kaela FriesenChat
app
-—Skipped———Apr 10, 2026-
77405799App login problemPendingNormalMandy Nader—Vilma GusikowskiChat—-—Skipped———Apr 5, 2026-
99155276Price match requestPendingLowMandy Nader—Kip Schroeder IVChat
vip
-—Skipped———Mar 12, 2026-
60978156Klarna / Afterpay split issueSolvedNormalMandy Nader—Eula McKenzieEmail
returns
19h●Responded9/11——Feb 5, 2026-
05709810Where is my order?PendingNormalMandy Nader—Oscar O'HaraEmail—-—Skipped———Jan 28, 2026-
93340692Question about product ingredientsSolvedNormalMandy Nader—Amely PacochaEmail
fragrancesamples
4h●Responded4/5——Jan 22, 2026-
80692315Missing samples in orderOpenNormalMandy Nader—Mr. Cade SengerEmail
returns
-—Skipped———Jan 16, 2026-
34846392Price match requestSolvedLowMandy Nader—Miss Amber Hintz Sr.Phone—22h⊘Not fired———Jan 12, 2026-
72156596Cancel subscription / Auto-replenishSolvedNormalMandy Nader—Katrina JohnsChat
shade-match
22h⊘Not fired———Jan 2, 2026-
63009030Question about product ingredientsSolvedNormalMandy Nader—Eula McKenzieChat
vip
3d 23h●Responded1/5——Jan 2, 2026-
11900119Address change after shippingSolvedNormalMandy Nader—Lily RaynorEmail
gift-carddamaged
3h○Sent, no reply———Dec 24, 2025-
92341341Refund not receivedSolvedNormalMandy Nader—Vilma GusikowskiEmail—3h●Responded3/5——Dec 16, 2025-
26824483Influencer code not workingSolvedNormalMandy Nader—Leonard Waters-HowellEmail—12h●Responded5/5——Dec 5, 2025-
06624609Return after 30-day windowSolvedNormalMandy Nader—Lily RaynorEmail
refundbopis
18h○Sent, no reply———Dec 1, 2025-
72685512Cancel order requestSolvedHighMandy Nader—Mr. Skyla TrantowEmail
returnssamples
14h○Sent, no reply———Nov 19, 2025-
01072944Loyalty points not postingSolvedNormalMandy Nader—Yazmin JastEmail
vipreturns
2h○Sent, no reply———Oct 23, 2025-
64742525Where is my order?SolvedNormalMandy Nader—Dr. Mandy McLaughlinEmail—4h○Sent, no reply———Sep 28, 2025-
87363047Cancel order requestSolvedNormalMandy Nader—Mr. Skyla TrantowChat
vipsamples
6h●Responded4/5——Sep 25, 2025-
18181296Klarna / Afterpay split issueSolvedLowMandy Nader—Lily RaynorEmail
conversation-mockupfragrance
5h●Responded7/1130 · failAug 27, 2025-
43412442BOPIS pickup not readySolvedUrgentMandy Nader—Oscar O'HaraEmail
loyaltyvipbopis
12h●Responded3/5——Aug 27, 2025-
83602765BOPIS pickup not readyPendingUrgentMandy Nader—Kip Schroeder IVSocial—-—Skipped———Aug 23, 2025-
77113979Pro discount enrollmentSolvedNormalMandy Nader—Faith HilllSocial
shade-matchsamplesbopis
6h⊘Not fired———Aug 9, 2025-
59986695Address change after shippingSolvedNormalMandy Nader—Mr. Eliza Gerhold IVChat—10h⊘Not fired———Aug 8, 2025-
26309058Loyalty points not postingClosedLowMandy Nader—Kaela FriesenSocial
samples
6h⊘Not fired———Jul 31, 2025Aug 1, 2025
56521017Price match requestClosedNormalMandy Nader—Mr. Lonie HudsonEmail
loyalty
20h●Responded9/11——Jul 15, 2025Jul 17, 2025
75625303Allergic reaction concernClosedNormalMandy Nader—Faith HilllChat
gift-carddamaged
1d 5h○Sent, no reply———Jul 10, 2025Jul 12, 2025
90912842App crashes at checkoutClosedUrgentMandy Nader—Kaela FriesenChat
damaged
2d 1h○Sent, no reply———Jun 26, 2025Jul 3, 2025
08007436Order arrived damagedOpenUrgentMandy Nader—Julie HodkiewiczPhone
bopisloyaltygift-card
-—Skipped———Jun 13, 2025-
90741844Restock alert for backorderSolvedNormalMandy Nader—Tommy KuvalisEmail
damagedshippingfragrance
3h●Responded9/11——Jun 13, 2025-
50358680Wholesale order questionSolvedNormalMandy Nader—Katrina JohnsEmail
shipping
2d 8h○Sent, no reply———Jun 9, 2025-
88994814Cancel subscription / Auto-replenishPendingHighMandy Nader—Eula McKenzieEmail
fragrance
-—Skipped———Jun 6, 2025-
80882036Refund not receivedClosedHighMandy Nader—Faith HilllChat—1h○Sent, no reply———Jun 5, 2025Jun 8, 2025
38499896Refund not receivedClosedHighMandy Nader—Oscar O'HaraEmail
shade-matchvipshipping
5h⊘Not fired———May 23, 2025May 27, 2025
Page 1 of 1

Properties

Customer
Name
Mandy Nader
Email
bulah_stoltenberg@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
10,595
Lifetime spend
662
Last purchase
Apr 29, 2026
Skin tone
medium
Foundation shade
26C
Skin concerns
uneven-texture, sensitivity, dark-circles
Allergies / restrictions
nut-allergy
Favorite brands
Maison Margiela, Olaplex, Diptyque, Glossier
YTD spend
3,156
App installed
Yes
App last opened
Apr 28, 2026
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
18
Total orders
34
Preferred category
makeup
Tickets
Tickets
37
Last seen
May 18, 2026
Responses
Avg rating
5.09