Marques Turner
leopoldo_cole49@hotmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12499013 | Return after 30-day window | Solved | High | — | — | 2h | ●Responded | 5/5 | — | — | May 23, 2026 | - | |||
| 38243215 | App login problem | Closed | Normal | — | shippingrefunddamaged | 22h | ○Sent, no reply | — | — | — | May 1, 2026 | May 9, 2026 | |||
| 29129930 | Return after 30-day window | Solved | Low | — | Chat | loyalty | 13h | ⊘Not fired | — | — | — | Apr 22, 2026 | - | ||
| 19711853 | Restock alert for backorder | Pending | High | — | gift-card | - | —Skipped | — | — | — | Apr 21, 2026 | - | |||
| 28514090 | Refund not received | Closed | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 10, 2026 | ||
| 81828794 | Order arrived damaged | Solved | Low | — | influencer | 2h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |||
| 94029900 | Shipping cost question | Pending | Low | — | — | - | —Skipped | — | — | — | Mar 5, 2026 | - | |||
| 70168341 | Birthday gift not received | Closed | Normal | — | fragrancedamagedwholesale | 5h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 24, 2026 | |||
| 72922399 | Address change after shipping | Closed | Normal | — | app | 6h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 6, 2026 | |||
| 19948400 | Foundation match help | Solved | Urgent | — | Chat | fragrancewholesalesamples | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | ||
| 07497278 | Return after 30-day window | Pending | Normal | — | bopisinfluencer | - | —Skipped | — | — | — | Jan 21, 2026 | - | |||
| 65463565 | BOPIS pickup not ready | Closed | Normal | — | Chat | loyalty | 4d 7h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 20, 2026 | ||
| 34076366 | Return after 30-day window | Solved | Normal | — | damaged | 8d 13h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |||
| 43703198 | Shipping cost question | Closed | Normal | — | Phone | — | 2d 12h | ⊘Not fired | — | — | — | Jan 1, 2026 | Jan 10, 2026 | ||
| 24172304 | Wrong shade sent | Solved | Normal | — | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | ||
| 27322987 | Loyalty points not posting | Solved | Normal | — | — | 8h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | |||
| 98639163 | Allergic reaction concern | Solved | High | — | refundsamplesreturns | 16h | ●Responded | 5/5 | — | — | Dec 3, 2025 | - | |||
| 90733655 | Foundation match help | Solved | Normal | — | Phone | refundshade-matchshipping | 5h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | ||
| 66648106 | Missing samples in order | Solved | Low | — | shippingbopisloyalty | 1d | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 06697248 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 6h | ●Responded | 4/5 | — | — | Nov 27, 2025 | - | |||
| 05287249 | Refund not received | Closed | Normal | — | Chat | shade-matchwholesalebopis | 3d 7h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 19, 2025 | ||
| 86463741 | Loyalty points not posting | Solved | Normal | — | Chat | influencervip | 6h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | ||
| 35351526 | Cancel order request | Solved | Normal | — | wholesale | 2h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |||
| 05191413 | App login problem | Solved | Low | — | loyaltyrefundshipping | 1d 1h | ●Responded | 9/11 | — | — | Oct 2, 2025 | - | |||
| 16719695 | BOPIS pickup not ready | Solved | High | — | refundgift-carddamaged | 1d 11h | ●Responded | 4/5 | — | — | Sep 7, 2025 | - | |||
| 80493992 | Shipping cost question | Pending | Normal | — | — | - | —Skipped | — | — | — | Aug 22, 2025 | - | |||
| 02298907 | Restock alert for backorder | Solved | Normal | — | gift-cardapp | 9d 14h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |||
| 43382739 | Cancel order request | Solved | Normal | — | gift-cardshippingvip | 5h | ●Responded | 5/5 | — | — | Jul 3, 2025 | - | |||
| 45160093 | App login problem | Closed | Low | — | Chat | app | 1d 11h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 16, 2025 | ||
| 30539925 | Wrong shade sent | Open | Normal | — | shade-matchloyaltyvip | - | —Skipped | — | — | — | Jun 11, 2025 | - | |||
| 21526749 | Wrong shade sent | Solved | Normal | — | Chat | loyaltyinfluencergift-card | 14h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |