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CustomersMarques Turner

Marques Turner

leopoldo_cole49@hotmail.com
Tickets31Responses7
Showing 1 - 31 of 31
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
12499013Return after 30-day windowSolvedHighMarques Turner—Miss Amber Hintz Sr.Email—2h●Responded5/5——May 23, 2026-
38243215App login problemClosedNormalMarques Turner—Vilma GusikowskiEmail
shippingrefunddamaged
22h○Sent, no reply———May 1, 2026May 9, 2026
29129930Return after 30-day windowSolvedLowMarques Turner—Yazmin JastChat
loyalty
13h⊘Not fired———Apr 22, 2026-
19711853Restock alert for backorderPendingHighMarques Turner—Oscar O'HaraEmail
gift-card
-—Skipped———Apr 21, 2026-
28514090Refund not receivedClosedNormalMarques Turner—Mr. Eliza Gerhold IVPhone—2h○Sent, no reply———Apr 8, 2026Apr 10, 2026
81828794Order arrived damagedSolvedLowMarques Turner—Dr. Mandy McLaughlinEmail
influencer
2h○Sent, no reply———Mar 16, 2026-
94029900Shipping cost questionPendingLowMarques Turner—Lily RaynorEmail—-—Skipped———Mar 5, 2026-
70168341Birthday gift not receivedClosedNormalMarques Turner—Mr. Skyla TrantowEmail
fragrancedamagedwholesale
5h○Sent, no reply———Feb 18, 2026Feb 24, 2026
72922399Address change after shippingClosedNormalMarques Turner—Darryl JacobiEmail
app
6h○Sent, no reply———Feb 5, 2026Feb 6, 2026
19948400Foundation match helpSolvedUrgentMarques Turner—Darryl JacobiChat
fragrancewholesalesamples
2h○Sent, no reply———Feb 3, 2026-
07497278Return after 30-day windowPendingNormalMarques Turner—Garth DooleyEmail
bopisinfluencer
-—Skipped———Jan 21, 2026-
65463565BOPIS pickup not readyClosedNormalMarques Turner—Ignatius CummerataChat
loyalty
4d 7h○Sent, no reply———Jan 9, 2026Jan 20, 2026
34076366Return after 30-day windowSolvedNormalMarques Turner—Ignatius CummerataEmail
damaged
8d 13h○Sent, no reply———Jan 6, 2026-
43703198Shipping cost questionClosedNormalMarques Turner—Mr. Eliza Gerhold IVPhone—2d 12h⊘Not fired———Jan 1, 2026Jan 10, 2026
24172304Wrong shade sentSolvedNormalMarques Turner—Tommy KuvalisChat
wholesale
5h○Sent, no reply———Dec 24, 2025-
27322987Loyalty points not postingSolvedNormalMarques Turner—Katrina JohnsEmail—8h●Responded4/5——Dec 19, 2025-
98639163Allergic reaction concernSolvedHighMarques Turner—Mr. Cade SengerEmail
refundsamplesreturns
16h●Responded5/5——Dec 3, 2025-
90733655Foundation match helpSolvedNormalMarques Turner—Kaela FriesenPhone
refundshade-matchshipping
5h○Sent, no reply———Dec 2, 2025-
66648106Missing samples in orderSolvedLowMarques Turner—Kaela FriesenEmail
shippingbopisloyalty
1d○Sent, no reply———Nov 28, 2025-
06697248Cancel subscription / Auto-replenishSolvedNormalMarques Turner—Oscar O'HaraEmail—6h●Responded4/5——Nov 27, 2025-
05287249Refund not receivedClosedNormalMarques Turner—Mr. Cade SengerChat
shade-matchwholesalebopis
3d 7h○Sent, no reply———Nov 14, 2025Nov 19, 2025
86463741Loyalty points not postingSolvedNormalMarques Turner—Darryl JacobiChat
influencervip
6h○Sent, no reply———Nov 8, 2025-
35351526Cancel order requestSolvedNormalMarques Turner—Mr. Cade SengerEmail
wholesale
2h○Sent, no reply———Nov 6, 2025-
05191413App login problemSolvedLowMarques Turner—Mr. Lonie HudsonEmail
loyaltyrefundshipping
1d 1h●Responded9/11——Oct 2, 2025-
16719695BOPIS pickup not readySolvedHighMarques Turner—Ignatius CummerataEmail
refundgift-carddamaged
1d 11h●Responded4/5——Sep 7, 2025-
80493992Shipping cost questionPendingNormalMarques Turner—Amely PacochaEmail—-—Skipped———Aug 22, 2025-
02298907Restock alert for backorderSolvedNormalMarques Turner—Vilma GusikowskiEmail
gift-cardapp
9d 14h○Sent, no reply———Jul 7, 2025-
43382739Cancel order requestSolvedNormalMarques Turner—Dr. Mandy McLaughlinEmail
gift-cardshippingvip
5h●Responded5/5——Jul 3, 2025-
45160093App login problemClosedLowMarques Turner—Kip Schroeder IVChat
app
1d 11h⊘Not fired———Jun 13, 2025Jun 16, 2025
30539925Wrong shade sentOpenNormalMarques Turner—Oscar O'HaraEmail
shade-matchloyaltyvip
-—Skipped———Jun 11, 2025-
21526749Wrong shade sentSolvedNormalMarques Turner—Darryl JacobiChat
loyaltyinfluencergift-card
14h○Sent, no reply———Jun 7, 2025-
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Properties

Customer
Name
Marques Turner
Email
leopoldo_cole49@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
7,445
Lifetime spend
99
Last purchase
May 3, 2026
Skin tone
rich
Foundation shade
34W
Skin concerns
uneven-texture, dryness, anti-aging
Allergies / restrictions
—
Favorite brands
Tatcha, Le Labo, Charlotte Tilbury, Estée Lauder
YTD spend
—
App installed
Yes
App last opened
Apr 8, 2026
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
95
Total orders
3
Preferred category
skincare
Tickets
Tickets
31
Last seen
May 23, 2026
Responses
Avg rating
5.14