Lela Block
ann62@yahoo.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86124641 | Order arrived damaged | Solved | Normal | Lela Block | — |  Steve O'Conner | returns | 11h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 78927159 | BOPIS pickup not ready | Closed | High | Lela Block | — |  Julie Hodkiewicz | Social | samplesrefund | 18h | ⊘Not fired | — | — | — | May 7, 2026 | May 13, 2026 |
| 96362970 | Where is my order? | Solved | Normal | Lela Block | — |  Chaz Renner | Chat | fragrance | 17h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 17925419 | Loyalty points not posting | Solved | Low | Lela Block | — |  Miss Amber Hintz Sr. | wholesale | 6h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 26042034 | Store experience feedback | Solved | Low | Lela Block | — |  Eula McKenzie | Chat | wholesaleshipping | 2d 1h | ●Responded | 7/11 | — | — | Apr 20, 2026 | - |
| 19963838 | Price match request | Closed | Urgent | Lela Block | — |  Jacklyn Dare | appdamaged | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 18, 2026 | |
| 70433234 | Wrong shade sent | Closed | Low | Lela Block | — |  Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 15, 2026 | |
| 02872618 | BOPIS pickup not ready | Solved | Normal | Lela Block | — |  Oscar O'Hara | influencerrefundshade-match | 1d | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 15076620 | Lost package follow-up | Solved | Normal | Lela Block | — | Oscar O'Hara | Phone | influencerloyaltyapp | 14h | ●Responded | 1/5 | — | — | Mar 20, 2026 | - |
| 17845528 | Where is my order? | Closed | Normal | Lela Block | — |  Kip Schroeder IV | shade-matchgift-cardbopis | 6h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 21, 2026 | |
| 32779582 | Loyalty points not posting | Solved | Low | Lela Block | — |  Vilma Gusikowski | returnsbopisvip | 23h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 64607805 | Lost package follow-up | Solved | High | Lela Block | — |  Dr. Mandy McLaughlin | Chat | loyaltyreturnsvip | 2h | ●Responded | 5/5 | — | — | Mar 13, 2026 | - |
| 97557167 | Allergic reaction concern | Solved | Normal | Lela Block | — | Dr. Mandy McLaughlin | damagedbopisinfluencer | 8d 8h | ⊘Not fired | — | — | — | Mar 12, 2026 | - | |
| 31574125 | Klarna / Afterpay split issue | Solved | Normal | Lela Block | — |  Lily Raynor | — | 2d 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 91494791 | Question about product ingredients | Solved | High | Lela Block | — |  Kaela Friesen | — | 4h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 49860351 | Order arrived damaged | Closed | Normal | Lela Block | — | Mr. Cade Senger | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 22, 2026 |
| 57047157 | App crashes at checkout | Closed | Normal | Lela Block | — | Dr. Mandy McLaughlin | shippingreturns | 23h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 17, 2026 | |
| 50541147 | App login problem | Solved | Normal | Lela Block | — | Jacklyn Dare | Chat | influencervip | 18h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 72765862 | BOPIS pickup not ready | Closed | Normal | Lela Block | — |  Mr. Eliza Gerhold IV | Chat | viprefundsamples | 2h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 3, 2026 |
| 58185925 | BOPIS order cancelled at store | Closed | High | Lela Block | — | Kip Schroeder IV | gift-card | 4h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 17, 2025 | |
| 32090868 | Refund not received | Pending | Normal | Lela Block | — |  Tommy Kuvalis | Chat | gift-card | - | —Skipped | — | — | — | Nov 22, 2025 | - |
| 65124099 | Order arrived damaged | Solved | High | Lela Block | — |  Yazmin Jast | vipbopisapp | 6h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 12367918 | Discount code not working | Solved | Low | Lela Block | — |  Leonard Waters-Howell | Phone | — | 15h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 39968035 | App crashes at checkout | Solved | Low | Lela Block | — | Tommy Kuvalis | Chat | damagedreturns | 6h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 02662381 | Refund not received | Pending | Normal | Lela Block | — | Chaz Renner | Chat | fragrancedamagedwholesale | - | —Skipped | — | — | — | Aug 27, 2025 | - |
| 65676647 | Price match request | Pending | Normal | Lela Block | — | Miss Amber Hintz Sr. | Chat | loyalty | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 35586388 | Refund not received | Solved | Normal | Lela Block | — | Kip Schroeder IV | damagedsamples | 1d 1h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |
| 43107402 | Refund not received | Solved | Urgent | Lela Block | — | Chaz Renner | refund | 11h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 91276803 | Restock alert for backorder | Solved | Normal | Lela Block | — | Eula McKenzie | samplesgift-carddamaged | 23h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 32190940 | BOPIS order cancelled at store | Closed | Normal | Lela Block | — | Yazmin Jast | samples | 2d 5h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 20, 2025 | |
| 76100658 | Gift card balance question | Closed | High | Lela Block | — | Leonard Waters-Howell | Chat | damagedgift-cardapp | 1d | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 7, 2025 |
| 98914169 | Insider tier issue | Closed | Low | Lela Block | — |  Darryl Jacobi | Phone | shade-match | 1d 20h | ●Responded | 4/5 | — | — | Jul 13, 2025 | Jul 16, 2025 |
| 70578781 | BOPIS order cancelled at store | Solved | Normal | Lela Block | — | Dr. Mandy McLaughlin | damagedreturns | 1h | ●Responded | 7/11 | — | — | Jun 7, 2025 | - | |
| 46781744 | Order arrived damaged | Pending | Normal | Lela Block | — | Miss Amber Hintz Sr. | Chat | influencervip | - | —Skipped | — | — | — | May 29, 2025 | - |