Ludwig Cruickshank
edyth97@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72750099 | Allergic reaction concern | Solved | Normal | Ludwig Cruickshank | — |  Jacklyn Dare | gift-card | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 48400973 | Missing samples in order | Solved | Normal | Ludwig Cruickshank | — |  Chaz Renner | Chat | gift-cardshade-match | 5h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 01290208 | Restock alert for backorder | Solved | Normal | Ludwig Cruickshank | — |  Ignatius Cummerata | damaged | 5h | ●Responded | 3/5 | — | — | Apr 24, 2026 | - | |
| 36415183 | Wholesale order question | Solved | Low | Ludwig Cruickshank | — |  Faith Hilll | Chat | app | 10h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - |
| 14817339 | Order arrived damaged | Solved | Normal | Ludwig Cruickshank | — | Chaz Renner | influencerdamaged | 1h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | |
| 69069038 | Question about product ingredients | Pending | Normal | Ludwig Cruickshank | — |  Garth Dooley | Chat | — | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 75399845 | Address change after shipping | Closed | Normal | Ludwig Cruickshank | — | Faith Hilll | Social | bopisreturns | 2d 21h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 8, 2026 |
| 14284334 | Restock alert for backorder | Closed | High | Ludwig Cruickshank | — |  Katrina Johns | Chat | gift-carddamaged | 3d | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 |
| 65372836 | Item authenticity concern | Solved | High | Ludwig Cruickshank | — |  Tommy Kuvalis | bopis | 4h | ●Responded | 4/5 | — | — | Mar 27, 2026 | - | |
| 30482078 | Address change after shipping | Pending | High | Ludwig Cruickshank | — |  Mr. Cade Senger | Chat | bopis | - | —Skipped | — | — | — | Mar 23, 2026 | - |
| 77290919 | Order arrived damaged | Solved | Low | Ludwig Cruickshank | — | Ignatius Cummerata | wholesalesamplesreturns | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 79953246 | Lost package follow-up | Solved | Normal | Ludwig Cruickshank | — | Chaz Renner | Chat | gift-cardshade-match | 19h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 37717274 | Birthday gift not received | Solved | Normal | Ludwig Cruickshank | — |  Miss Amber Hintz Sr. | — | 5h | ●Responded | 4/5 | — | — | Feb 19, 2026 | - | |
| 81953976 | Allergic reaction concern | Closed | Normal | Ludwig Cruickshank | — |  Vilma Gusikowski | Chat | wholesaleshade-matchbopis | 5h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 21, 2026 |
| 52651920 | Klarna / Afterpay split issue | Pending | Normal | Ludwig Cruickshank | — | Vilma Gusikowski | Chat | gift-cardfragrancesamples | - | —Skipped | — | — | — | Jan 14, 2026 | - |
| 38201126 | Loyalty points not posting | Closed | Normal | Ludwig Cruickshank | — |  Mr. Lonie Hudson | damaged | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 3, 2026 | |
| 42289108 | Klarna / Afterpay split issue | Solved | Urgent | Ludwig Cruickshank | — | Tommy Kuvalis | Chat | samplesbopisrefund | 4h | ●Responded | 1/5 | — | — | Jan 2, 2026 | - |
| 11879434 | Order arrived damaged | Closed | Urgent | Ludwig Cruickshank | — |  Kip Schroeder IV | loyaltyrefundwholesale | 1d 21h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 4, 2026 | |
| 01752216 | Loyalty points not posting | Pending | Normal | Ludwig Cruickshank | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 08507503 | Klarna / Afterpay split issue | Pending | Normal | Ludwig Cruickshank | — |  Julie Hodkiewicz | Chat | appshipping | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 52919089 | Allergic reaction concern | Solved | Low | Ludwig Cruickshank | — |  Amely Pacocha | fragrancevip | 16h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 38147717 | Question about product ingredients | Solved | Low | Ludwig Cruickshank | — |  Oscar O'Hara | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 89880212 | Influencer code not working | Solved | Normal | Ludwig Cruickshank | — | Jacklyn Dare | fragranceshipping | 1h | ⊘Not fired | — | — | — | Nov 19, 2025 | - | |
| 20885236 | Item authenticity concern | Closed | Normal | Ludwig Cruickshank | — |  Mr. Eliza Gerhold IV | samplesreturnsdamaged | 1d 4h | ●Responded | 9/11 | — | — | Nov 7, 2025 | Nov 15, 2025 | |
| 39329884 | Pro discount enrollment | Closed | High | Ludwig Cruickshank | — | Jacklyn Dare | shade-matchloyaltyinfluencer | 23h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 13, 2025 | |
| 61323827 | Shipping cost question | Solved | Normal | Ludwig Cruickshank | — |  Dr. Mandy McLaughlin | vipreturnsrefund | 3h | ●Responded | 4/5 | — | — | Oct 23, 2025 | - | |
| 47472556 | Birthday gift not received | Closed | Normal | Ludwig Cruickshank | — |  Lily Raynor | Chat | shade-matchsamplesshipping | 6h | ●Responded | 4/5 | — | — | Oct 6, 2025 | Oct 7, 2025 |
| 60205119 | Foundation match help | Solved | High | Ludwig Cruickshank | — |  Leonard Waters-Howell | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 13934860 | Price match request | Solved | High | Ludwig Cruickshank | — | Mr. Cade Senger | samplesrefundvip | 20h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 87309709 | Loyalty points not posting | Solved | Normal | Ludwig Cruickshank | — | Amely Pacocha | Phone | returns | 4h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - |
| 71364928 | Pro discount enrollment | Pending | Normal | Ludwig Cruickshank | — | Garth Dooley | — | - | —Skipped | — | — | — | Aug 31, 2025 | - | |
| 65348663 | Shipping cost question | Open | Normal | Ludwig Cruickshank | — | Lily Raynor | Phone | — | - | —Skipped | — | — | — | Aug 20, 2025 | - |
| 37535625 | Discount code not working | Solved | Normal | Ludwig Cruickshank | — |  Steve O'Conner | fragrancerefundvip | 17h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 43054341 | Order arrived damaged | Solved | Normal | Ludwig Cruickshank | — | Chaz Renner | Social | damaged | 10h | ⊘Not fired | — | — | — | Aug 6, 2025 | - |
| 57356938 | Gift card balance question | Solved | Normal | Ludwig Cruickshank | — |  Kaela Friesen | — | 1h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 85934060 | Item authenticity concern | Closed | Normal | Ludwig Cruickshank | — | Ignatius Cummerata | — | 2d 10h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 07720336 | Allergic reaction concern | Solved | Low | Ludwig Cruickshank | — | Faith Hilll | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - |
| 79177139 | App login problem | Closed | Urgent | Ludwig Cruickshank | — | Steve O'Conner | shippinggift-cardwholesale | 1d | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 31, 2025 | |
| 57109247 | Influencer code not working | Solved | Urgent | Ludwig Cruickshank | — | Mr. Eliza Gerhold IV | Phone | bopis | 1h | ⊘Not fired | — | — | — | Jul 15, 2025 | - |
| 54190763 | BOPIS order cancelled at store | Solved | Normal | Ludwig Cruickshank | — | Amely Pacocha | Chat | influencerrefund | 6h | ●Responded | 1/5 | — | — | Jul 3, 2025 | - |
| 08576190 | Influencer code not working | Closed | Low | Ludwig Cruickshank | — |  Mr. Skyla Trantow | Chat | samplesgift-cardbopis | 16h | ⊘Not fired | — | — | — | Jun 24, 2025 | Jun 29, 2025 |
| 90349243 | Missing items in shipment | Solved | Low | Ludwig Cruickshank | — | Miss Amber Hintz Sr. | Chat | — | 15h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |