Arvel Schroeder
toni7@hotmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07049846 | Where is my order? | Closed | Normal | Arvel Schroeder | — |  Oscar O'Hara | Chat | gift-cardvipfragrance | 9d 15h | ○Sent, no reply | — | — | — | May 23, 2026 | Jun 5, 2026 |
| 61141826 | Order arrived damaged | Pending | Low | Arvel Schroeder | — |  Yazmin Jast | — | - | —Skipped | — | — | — | May 1, 2026 | - | |
| 76228949 | Where is my order? | Solved | Low | Arvel Schroeder | — |  Steve O'Conner | app | 1d | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 93792385 | Missing samples in order | Pending | Low | Arvel Schroeder | — |  Jacklyn Dare | Phone | gift-card | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 79765115 | Missing items in shipment | Solved | High | Arvel Schroeder | — |  Eula McKenzie | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 13559059 | Discount code not working | Closed | High | Arvel Schroeder | — |  Faith Hilll | shade-match | 4d 3h | ⊘Not fired | — | — | — | Mar 23, 2026 | Mar 29, 2026 | |
| 19000967 | App login problem | Pending | Normal | Arvel Schroeder | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 55469873 | Lost package follow-up | Closed | Normal | Arvel Schroeder | — | Yazmin Jast | Chat | — | 19h | ●Responded | 4/5 | — | — | Mar 1, 2026 | Mar 7, 2026 |
| 81430687 | Pro discount enrollment | Solved | Normal | Arvel Schroeder | — | Steve O'Conner | — | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 13819695 | Wholesale order question | Solved | Normal | Arvel Schroeder | — |  Julie Hodkiewicz | Chat | samplesloyaltydamaged | 1d 21h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 56158569 | Item authenticity concern | Solved | Normal | Arvel Schroeder | — | Yazmin Jast | refund | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 39512253 | Gift card balance question | Solved | Low | Arvel Schroeder | — | Mr. Skyla Trantow | Chat | wholesaleloyaltysamples | 9h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 35219861 | Wholesale order question | Closed | Low | Arvel Schroeder | — |  Dr. Mandy McLaughlin | gift-cardsamples | 1d 10h | ●Responded | 9/11 | — | — | Jan 4, 2026 | Jan 9, 2026 | |
| 64833629 | Pro discount enrollment | Closed | Low | Arvel Schroeder | — | Oscar O'Hara | damagedappshipping | 6h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 30, 2025 | |
| 45151771 | Item authenticity concern | Closed | High | Arvel Schroeder | — | Julie Hodkiewicz | Social | returnsdamagedapp | 16h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 19, 2025 |
| 95430812 | Store experience feedback | Solved | Urgent | Arvel Schroeder | — |  Vilma Gusikowski | fragrancevipsamples | 1h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 14423474 | Loyalty points not posting | Solved | Normal | Arvel Schroeder | — | Steve O'Conner | gift-cardrefundreturns | 1d | ●Responded | 4/5 | — | — | Dec 10, 2025 | - | |
| 14365058 | Missing samples in order | Solved | Normal | Arvel Schroeder | — | Mr. Skyla Trantow | gift-cardshade-matchloyalty | 6h | ●Responded | 1/5 | — | — | Dec 7, 2025 | - | |
| 03738332 | Item authenticity concern | Closed | Normal | Arvel Schroeder | — |  Kaela Friesen | damagedfragrance | 2d 9h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 21, 2025 | |
| 06071733 | Order arrived damaged | Solved | Normal | Arvel Schroeder | — | Yazmin Jast | — | 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 44267973 | Price match request | Pending | Normal | Arvel Schroeder | — |  Mr. Lonie Hudson | wholesaleshippinginfluencer | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 14581619 | Lost package follow-up | Solved | Normal | Arvel Schroeder | — |  Mr. Cade Senger | Chat | gift-card | 4h | ●Responded | 5/5 | — | — | Sep 21, 2025 | - |
| 42752121 | Foundation match help | Closed | Normal | Arvel Schroeder | — |  Amely Pacocha | — | 2h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 2, 2025 | |
| 54889803 | Store experience feedback | Solved | High | Arvel Schroeder | — | Yazmin Jast | loyaltysamplesvip | 1d 2h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 56044671 | Gift card balance question | Closed | Normal | Arvel Schroeder | — | Jacklyn Dare | Social | appreturnsdamaged | 2h | ⊘Not fired | — | — | — | Aug 26, 2025 | Aug 30, 2025 |
| 12952869 | Missing samples in order | Closed | High | Arvel Schroeder | — | Steve O'Conner | shipping | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 30, 2025 | |
| 45901323 | Wrong shade sent | Solved | Normal | Arvel Schroeder | — |  Mr. Eliza Gerhold IV | loyaltygift-cardfragrance | 11h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | |
| 74239791 | Loyalty points not posting | Solved | Normal | Arvel Schroeder | — |  Lily Raynor | gift-cardrefund | 1h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | |
| 22328262 | Shipping cost question | Closed | Normal | Arvel Schroeder | — |  Leonard Waters-Howell | fragrancewholesale | 3h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 11, 2025 | |
| 72992042 | Loyalty points not posting | Pending | Normal | Arvel Schroeder | — | Julie Hodkiewicz | wholesale | - | —Skipped | — | — | — | Jul 5, 2025 | - | |
| 52696416 | Influencer code not working | Solved | Normal | Arvel Schroeder | — | Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 68161830 | Item authenticity concern | Closed | Normal | Arvel Schroeder | — | Oscar O'Hara | influencerbopis | 14h | ●Responded | 9/11 | — | — | Jun 12, 2025 | Jun 18, 2025 | |
| 35544158 | Lost package follow-up | Solved | Normal | Arvel Schroeder | — | Mr. Lonie Hudson | loyaltyvip | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 93226389 | Lost package follow-up | Solved | Low | Arvel Schroeder | — |  Katrina Johns | Chat | — | 11h | ○Sent, no reply | — | — | — | May 31, 2025 | - |
| 19145766 | Order arrived damaged | Solved | Normal | Arvel Schroeder | — | Vilma Gusikowski | Chat | damaged | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | - |