Chad Little
dorris88@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20965416 | Store experience feedback | Solved | Normal | — | — | 11h | ●Responded | 5/5 | — | — | May 19, 2026 | - | |||
| 97571588 | Restock alert for backorder | Pending | High | — | damaged | - | —Skipped | — | — | — | May 13, 2026 | - | |||
| 92182874 | Gift card balance question | Open | Low | — | returnsrefund | - | —Skipped | — | — | — | May 13, 2026 | - | |||
| 32471540 | Pro discount enrollment | Open | Normal | — | Chat | returnsvip | - | —Skipped | — | — | — | Apr 30, 2026 | - | ||
| 68731179 | Order arrived damaged | Closed | Normal | — | Chat | refund | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 23, 2026 | ||
| 90250697 | Allergic reaction concern | Solved | Normal | — | — | 1h | ●Responded | 7/11 | — | — | Apr 19, 2026 | - | |||
| 62792953 | Wholesale order question | Solved | Low | — | samples | 1d 22h | ⊘Not fired | — | — | — | Apr 11, 2026 | - | |||
| 66440739 | Restock alert for backorder | Solved | Normal | — | Social | bopisreturnswholesale | 5h | ⊘Not fired | — | — | — | Apr 11, 2026 | - | ||
| 21210155 | Insider tier issue | Pending | Normal | — | refundwholesale | - | —Skipped | — | — | — | Apr 10, 2026 | - | |||
| 00379899 | Return after 30-day window | Solved | Normal | — | loyalty | 1d 3h | ●Responded | 1/5 | — | — | Mar 27, 2026 | - | |||
| 30493163 | Discount code not working | Closed | Normal | — | influencer | 1d | ●Responded | 5/5 | — | — | Mar 27, 2026 | Mar 29, 2026 | |||
| 35894981 | Allergic reaction concern | Solved | Normal | — | influencer | 1h | ⊘Not fired | — | — | — | Mar 23, 2026 | - | |||
| 96802652 | Price match request | Solved | Low | — | Chat | — | 4d 15h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 75170210 | App crashes at checkout | Closed | Normal | — | wholesalesamples | 22h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 5, 2026 | |||
| 26088361 | Birthday gift not received | Closed | High | — | gift-card | 1h | ●Responded | 5/5 | — | — | Feb 12, 2026 | Feb 19, 2026 | |||
| 84596208 | Pro discount enrollment | Closed | Normal | — | apployaltydamaged | 4h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 18, 2026 | |||
| 71416290 | Missing samples in order | Closed | Normal | — | Chat | refund | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 3, 2026 | ||
| 71742493 | Question about product ingredients | Solved | Normal | — | damagedshippingrefund | 3h | ●Responded | 4/5 | — | — | Jan 22, 2026 | - | |||
| 95590598 | Address change after shipping | Solved | Normal | — | samplesgift-card | 6h | ●Responded | 1/5 | — | — | Jan 19, 2026 | - | |||
| 64593273 | Lost package follow-up | Solved | Urgent | — | — | 2d 20h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |||
| 44377151 | Foundation match help | Solved | Low | — | fragrance | 4h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |||
| 54574240 | Wholesale order question | Solved | Urgent | — | Chat | bopisvip | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 87418418 | Loyalty points not posting | Closed | Normal | — | Social | — | 17h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 31, 2025 | ||
| 31059957 | Shipping cost question | Closed | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 28, 2025 | ||
| 70476264 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 4h | ⊘Not fired | — | — | — | Dec 16, 2025 | - | |||
| 64363257 | Pro discount enrollment | Solved | Normal | — | samples | 4h | ●Responded | 9/11 | — | — | Dec 4, 2025 | - | |||
| 42729191 | Return after 30-day window | Solved | Normal | — | — | 21h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |||
| 81370107 | Influencer code not working | Solved | Normal | — | Phone | shipping | 6h | ●Responded | 3/5 | — | — | Nov 19, 2025 | - | ||
| 36731225 | Item authenticity concern | Closed | Low | — | loyalty | 4h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 19, 2025 | |||
| 51161982 | Address change after shipping | Closed | High | — | Chat | vipgift-card | 3h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 14, 2025 | ||
| 29641353 | Store experience feedback | Open | Normal | — | — | - | —Skipped | — | — | — | Nov 11, 2025 | - | |||
| 18523868 | Address change after shipping | Solved | Normal | — | Chat | app | 1d 21h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 91296676 | Price match request | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 06200831 | Price match request | Pending | Normal | — | Chat | shippingvipinfluencer | - | —Skipped | — | — | — | Oct 14, 2025 | - | ||
| 56882462 | Cancel order request | Solved | Low | — | refundreturnsshipping | 4h | ⊘Not fired | — | — | — | Oct 12, 2025 | - | |||
| 29630740 | Where is my order? | Solved | Low | — | Phone | wholesalevip | 6h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | ||
| 45965288 | Allergic reaction concern | Pending | High | — | refundloyaltygift-card | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 60117950 | Loyalty points not posting | Solved | Normal | — | Chat | shade-matchfragrance | 6h | ●Responded | 1/11 | — | — | Sep 15, 2025 | - | ||
| 21815721 | Order arrived damaged | Closed | High | — | Chat | damagedshade-match | 9d 8h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 21, 2025 | ||
| 22299733 | Gift card balance question | Solved | High | — | loyaltygift-cardfragrance | 7h | ⊘Not fired | — | — | — | Aug 14, 2025 | - | |||
| 46339172 | Klarna / Afterpay split issue | Solved | High | — | Chat | loyaltyrefund | 9d 8h | ●Responded | 4/11 | — | — | Aug 13, 2025 | - | ||
| 83469121 | Gift card balance question | Solved | Normal | — | Chat | fragrance | 1d 5h | ●Responded | 7/11 | — | — | Aug 12, 2025 | - | ||
| 20595516 | BOPIS pickup not ready | Solved | Normal | — | — | 2d 16h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |||
| 29016036 | Question about product ingredients | Solved | Normal | — | Chat | damaged | 8d 21h | ⊘Not fired | — | — | — | Jun 29, 2025 | - | ||
| 19649618 | Foundation match help | Pending | Normal | — | loyaltywholesalegift-card | - | —Skipped | — | — | — | Jun 25, 2025 | - | |||
| 85958983 | Insider tier issue | Closed | Low | — | Chat | bopis | 1h | ●Responded | 5/5 | — | — | Jun 25, 2025 | Jun 26, 2025 | ||
| 31370642 | Discount code not working | Solved | Normal | — | loyalty | 2d 3h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |||
| 07488885 | Pro discount enrollment | Closed | Normal | — | fragrance | 8h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 19, 2025 | |||
| 63274704 | App login problem | Solved | Normal | — | loyalty | 22h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 87470339 | Influencer code not working | Solved | Normal | — | Social | — | 3h | ⊘Not fired | — | — | — | Jun 8, 2025 | - |