Kathryn Grimes-McLaughlin
kristy.gleichner4@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70819372 | Return after 30-day window | Solved | Normal | Kathryn Grimes-McLaughlin | — |  Vilma Gusikowski | Chat | wholesale | 13h | ●Responded | 2/5 | — | — | May 17, 2026 | - |
| 99767002 | Klarna / Afterpay split issue | Solved | Normal | Kathryn Grimes-McLaughlin | — |  Tommy Kuvalis | bopisfragranceloyalty | 6h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 80081468 | Missing samples in order | Pending | Normal | Kathryn Grimes-McLaughlin | — |  Yazmin Jast | damagedshade-match | - | —Skipped | — | — | — | May 1, 2026 | - | |
| 31004741 | Wrong shade sent | Pending | High | Kathryn Grimes-McLaughlin | — |  Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 72094522 | Shipping cost question | Closed | Normal | Kathryn Grimes-McLaughlin | — |  Ignatius Cummerata | influencerbopis | 18h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 11, 2026 | |
| 88804008 | Restock alert for backorder | Closed | Low | Kathryn Grimes-McLaughlin | — |  Eula McKenzie | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 11, 2026 |
| 55961465 | Wholesale order question | Solved | Normal | Kathryn Grimes-McLaughlin | — |  Amely Pacocha | gift-cardrefund | 1d 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 59527231 | Allergic reaction concern | Solved | Normal | Kathryn Grimes-McLaughlin | — | Vilma Gusikowski | damagedwholesalereturns | 6h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |
| 68324398 | Return after 30-day window | Solved | Normal | Kathryn Grimes-McLaughlin | — |  Leonard Waters-Howell | — | 5h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 47810470 | Loyalty points not posting | Solved | Normal | Kathryn Grimes-McLaughlin | — |  Katrina Johns | Chat | influencerrefundbopis | 14h | ⊘Not fired | — | — | — | Feb 16, 2026 | - |
| 27048163 | Foundation match help | Solved | Normal | Kathryn Grimes-McLaughlin | — | Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 22566044 | Birthday gift not received | Closed | Normal | Kathryn Grimes-McLaughlin | — |  Darryl Jacobi | returns | 7h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 6, 2026 | |
| 77676278 | Restock alert for backorder | Pending | High | Kathryn Grimes-McLaughlin | — |  Mr. Eliza Gerhold IV | influencerbopissamples | - | —Skipped | — | — | — | Jan 28, 2026 | - | |
| 53454751 | Wrong shade sent | Solved | Normal | Kathryn Grimes-McLaughlin | — | Darryl Jacobi | wholesalevipsamples | 4h | ●Responded | 3/5 | — | — | Jan 24, 2026 | - | |
| 84330629 | Question about product ingredients | Closed | High | Kathryn Grimes-McLaughlin | — |  Garth Dooley | loyalty | 2d 22h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 26, 2026 | |
| 03765507 | Discount code not working | Pending | Normal | Kathryn Grimes-McLaughlin | — |  Julie Hodkiewicz | vip | - | —Skipped | — | — | — | Jan 18, 2026 | - | |
| 66037521 | BOPIS pickup not ready | Open | Normal | Kathryn Grimes-McLaughlin | — |  Mr. Cade Senger | shipping | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 20251524 | App crashes at checkout | Solved | High | Kathryn Grimes-McLaughlin | — | Darryl Jacobi | app | 15h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 17385754 | Cancel order request | Solved | Normal | Kathryn Grimes-McLaughlin | — | Darryl Jacobi | samples | 5h | ●Responded | 10/11 | — | — | Jan 6, 2026 | - | |
| 69649071 | Wholesale order question | Solved | Normal | Kathryn Grimes-McLaughlin | — | Tommy Kuvalis | Phone | — | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 39012822 | Pro discount enrollment | Solved | High | Kathryn Grimes-McLaughlin | — |  Steve O'Conner | Chat | loyaltywholesalebopis | 2d 14h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - |
| 97966182 | App crashes at checkout | Solved | Normal | Kathryn Grimes-McLaughlin | — | Leonard Waters-Howell | bopisdamagedshipping | 2d 4h | ●Responded | 1/5 | — | — | Dec 26, 2025 | - | |
| 47821016 | Cancel subscription / Auto-replenish | Closed | Normal | Kathryn Grimes-McLaughlin | — |  Jacklyn Dare | Chat | loyaltywholesalevip | 15h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 30, 2025 |
| 26270305 | Store experience feedback | Solved | Normal | Kathryn Grimes-McLaughlin | — | Tommy Kuvalis | — | 19h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 08594410 | Shipping cost question | Solved | High | Kathryn Grimes-McLaughlin | — |  Dr. Mandy McLaughlin | Chat | returnsshade-matchapp | 17h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 21732682 | Discount code not working | Pending | Urgent | Kathryn Grimes-McLaughlin | — |  Lily Raynor | influencerreturns | - | —Skipped | — | — | — | Dec 24, 2025 | - | |
| 00458659 | Allergic reaction concern | Solved | Low | Kathryn Grimes-McLaughlin | — | Dr. Mandy McLaughlin | — | 3h | ●Responded | 2/5 | — | — | Dec 5, 2025 | - | |
| 99756877 | Gift card balance question | Solved | Normal | Kathryn Grimes-McLaughlin | — |  Faith Hilll | Social | fragrance | 2d 12h | ⊘Not fired | — | — | — | Dec 2, 2025 | - |
| 95562215 | Restock alert for backorder | Pending | Urgent | Kathryn Grimes-McLaughlin | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Nov 26, 2025 | - | |
| 76972193 | Restock alert for backorder | Solved | Normal | Kathryn Grimes-McLaughlin | — | Mr. Cade Senger | Phone | — | 1d | ●Responded | 4/5 | — | — | Nov 20, 2025 | - |
| 33475961 | Discount code not working | Closed | Normal | Kathryn Grimes-McLaughlin | — | Steve O'Conner | Chat | vipshipping | 7h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 23344574 | Return after 30-day window | Closed | Normal | Kathryn Grimes-McLaughlin | — | Lily Raynor | Phone | bopisreturns | 2d 2h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 6, 2025 |
| 27579275 | Klarna / Afterpay split issue | Pending | High | Kathryn Grimes-McLaughlin | — | Vilma Gusikowski | gift-cardwholesaleloyalty | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 34486910 | Cancel subscription / Auto-replenish | Solved | High | Kathryn Grimes-McLaughlin | — |  Oscar O'Hara | — | 16h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 59000066 | App login problem | Solved | Low | Kathryn Grimes-McLaughlin | — | Eula McKenzie | Phone | appbopis | 2d 2h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 46842508 | Address change after shipping | Pending | High | Kathryn Grimes-McLaughlin | — | Julie Hodkiewicz | bopis | - | —Skipped | — | — | — | Sep 2, 2025 | - | |
| 91595376 | Cancel order request | Closed | Normal | Kathryn Grimes-McLaughlin | — | Amely Pacocha | refund | 4h | ●Responded | 4/5 | — | — | Aug 17, 2025 | Aug 20, 2025 | |
| 04134848 | Influencer code not working | Solved | Normal | Kathryn Grimes-McLaughlin | — | Eula McKenzie | Chat | — | 3h | ●Responded | 5/5 | — | — | Aug 11, 2025 | - |
| 49673137 | Loyalty points not posting | Solved | Low | Kathryn Grimes-McLaughlin | — | Mr. Skyla Trantow | vipsamples | 2h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 65031312 | Loyalty points not posting | Pending | High | Kathryn Grimes-McLaughlin | — | Eula McKenzie | loyalty | - | —Skipped | — | — | — | Jul 1, 2025 | - | |
| 50534959 | Store experience feedback | Open | Normal | Kathryn Grimes-McLaughlin | — |  Mr. Lonie Hudson | Social | vip | - | —Skipped | — | — | — | Jun 28, 2025 | - |
| 63470195 | App login problem | Solved | Normal | Kathryn Grimes-McLaughlin | — | Mr. Skyla Trantow | Chat | wholesaleapp | 6h | ●Responded | 10/11 | — | — | Jun 20, 2025 | - |