Dr. Kenny Deckow Sr.
adella51@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12990317 | Refund not received | Solved | Normal | Dr. Kenny Deckow Sr. | — |  Eula McKenzie | Chat | wholesalebopis | 4h | ⊘Not fired | — | — | — | May 19, 2026 | - |
| 51392617 | Question about product ingredients | Pending | Normal | Dr. Kenny Deckow Sr. | — |  Leonard Waters-Howell | loyaltyshade-matchgift-card | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 05254698 | Refund not received | Solved | Normal | Dr. Kenny Deckow Sr. | — |  Ignatius Cummerata | Chat | — | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 19188353 | App crashes at checkout | Solved | Normal | Dr. Kenny Deckow Sr. | — |  Katrina Johns | vip | 8h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |
| 01733349 | Store experience feedback | Solved | Low | Dr. Kenny Deckow Sr. | — |  Kaela Friesen | Chat | samplesfragrancedamaged | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 70843730 | Where is my order? | Closed | Low | Dr. Kenny Deckow Sr. | — |  Chaz Renner | Phone | loyaltygift-cardapp | 2d 20h | ●Responded | 4/5 | — | — | Apr 29, 2026 | May 5, 2026 |
| 40738126 | BOPIS order cancelled at store | Pending | Low | Dr. Kenny Deckow Sr. | — | Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Apr 21, 2026 | - |
| 72531025 | Birthday gift not received | Closed | Normal | Dr. Kenny Deckow Sr. | — | Ignatius Cummerata | Chat | gift-cardviployalty | 6h | ●Responded | 1/5 | — | — | Apr 15, 2026 | Apr 22, 2026 |
| 38757994 | App login problem | Solved | Normal | Dr. Kenny Deckow Sr. | — | Katrina Johns | damagedshade-match | 1d 2h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 28673155 | Order arrived damaged | Closed | Low | Dr. Kenny Deckow Sr. | — |  Kip Schroeder IV | vipdamagedreturns | 3h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 | |
| 83517154 | Item authenticity concern | Open | High | Dr. Kenny Deckow Sr. | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Apr 2, 2026 | - |
| 56158234 | Refund not received | Pending | High | Dr. Kenny Deckow Sr. | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Apr 1, 2026 | - | |
| 89623668 | Wholesale order question | Solved | Low | Dr. Kenny Deckow Sr. | — |  Tommy Kuvalis | Chat | appgift-cardinfluencer | 2d 19h | ⊘Not fired | — | — | — | Mar 15, 2026 | - |
| 80900471 | App login problem | Solved | Normal | Dr. Kenny Deckow Sr. | — |  Mr. Cade Senger | — | 17h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 32610417 | Klarna / Afterpay split issue | Open | Low | Dr. Kenny Deckow Sr. | — |  Faith Hilll | Chat | fragrancereturns | - | —Skipped | — | — | — | Feb 21, 2026 | - |
| 36866203 | Pro discount enrollment | Solved | Normal | Dr. Kenny Deckow Sr. | — | Faith Hilll | wholesaleappsamples | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 43701246 | Where is my order? | Solved | Urgent | Dr. Kenny Deckow Sr. | — | Kip Schroeder IV | Chat | shade-match | 5h | ⊘Not fired | — | — | — | Feb 17, 2026 | - |
| 02697516 | App login problem | Open | Low | Dr. Kenny Deckow Sr. | — | Faith Hilll | Chat | damagedshipping | - | —Skipped | — | — | — | Feb 16, 2026 | - |
| 96633348 | Missing items in shipment | Solved | Low | Dr. Kenny Deckow Sr. | — | Mr. Cade Senger | loyaltygift-cardshade-match | 8h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 99848569 | Question about product ingredients | Closed | Normal | Dr. Kenny Deckow Sr. | — | Katrina Johns | shade-matchloyalty | 1d 19h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 37958116 | App crashes at checkout | Solved | Normal | Dr. Kenny Deckow Sr. | — | Miss Amber Hintz Sr. | — | 2d 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 80661473 | Cancel subscription / Auto-replenish | Solved | Normal | Dr. Kenny Deckow Sr. | — |  Yazmin Jast | appinfluencergift-card | 5h | ●Responded | 5/5 | — | — | Jan 26, 2026 | - | |
| 04159014 | Influencer code not working | Solved | Low | Dr. Kenny Deckow Sr. | — | Faith Hilll | Chat | — | 6h | ⊘Not fired | — | — | — | Jan 16, 2026 | - |
| 44763527 | Address change after shipping | Solved | Low | Dr. Kenny Deckow Sr. | — |  Steve O'Conner | refundsamplesinfluencer | 2h | ⊘Not fired | — | — | — | Jan 5, 2026 | - | |
| 92933449 | Refund not received | Solved | Normal | Dr. Kenny Deckow Sr. | — |  Lily Raynor | Chat | damagedbopisfragrance | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 91762552 | Return after 30-day window | Closed | Normal | Dr. Kenny Deckow Sr. | — |  Jacklyn Dare | shade-matchshipping | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 6, 2026 | |
| 36993986 | Insider tier issue | Closed | Normal | Dr. Kenny Deckow Sr. | — |  Mr. Lonie Hudson | — | 2d 7h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 25, 2025 | |
| 14962664 | Lost package follow-up | Solved | Normal | Dr. Kenny Deckow Sr. | — |  Mr. Skyla Trantow | Chat | wholesaleloyalty | 22h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 78522582 | BOPIS order cancelled at store | Solved | High | Dr. Kenny Deckow Sr. | — | Miss Amber Hintz Sr. | — | 14h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 61879275 | BOPIS pickup not ready | Solved | Normal | Dr. Kenny Deckow Sr. | — | Katrina Johns | Chat | loyaltydamagedwholesale | 7d 2h | ⊘Not fired | — | — | — | Nov 7, 2025 | - |
| 34460505 | Shipping cost question | Solved | Normal | Dr. Kenny Deckow Sr. | — | Miss Amber Hintz Sr. | loyaltydamagedvip | 9h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 23381432 | Question about product ingredients | Solved | Low | Dr. Kenny Deckow Sr. | — | Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 16116290 | Refund not received | Solved | Low | Dr. Kenny Deckow Sr. | — | Mr. Lonie Hudson | Chat | — | 9h | ●Responded | 7/11 | — | — | Oct 12, 2025 | - |
| 31157483 | Pro discount enrollment | Solved | Normal | Dr. Kenny Deckow Sr. | — | Yazmin Jast | loyaltyshipping | 11h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 89118382 | Pro discount enrollment | Solved | Normal | Dr. Kenny Deckow Sr. | — | Kip Schroeder IV | Chat | — | 16h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 36616971 | App crashes at checkout | Solved | Normal | Dr. Kenny Deckow Sr. | — | Katrina Johns | damagedrefund | 2d 8h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 27897540 | BOPIS pickup not ready | Solved | Normal | Dr. Kenny Deckow Sr. | — | Kip Schroeder IV | Chat | damagedinfluencer | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 73127466 | Return after 30-day window | Solved | High | Dr. Kenny Deckow Sr. | — | Eula McKenzie | vipsamples | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 94815169 | Gift card balance question | Solved | High | Dr. Kenny Deckow Sr. | — | Faith Hilll | Phone | fragrancewholesaleloyalty | 11h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 74100524 | Insider tier issue | Solved | Low | Dr. Kenny Deckow Sr. | — | Kaela Friesen | samples | 15h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | |
| 36490209 | Price match request | Solved | Normal | Dr. Kenny Deckow Sr. | — | Mr. Lonie Hudson | Chat | — | 4h | ⊘Not fired | — | — | — | May 26, 2025 | - |
| 89138210 | Loyalty points not posting | Solved | Low | Dr. Kenny Deckow Sr. | — | Mr. Lonie Hudson | Chat | — | 2d 18h | ○Sent, no reply | — | — | — | May 26, 2025 | - |