Austin Rosenbaum
delilah.ankunding91@hotmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72599087 | Influencer code not working | Closed | Normal | Austin Rosenbaum | — |  Kip Schroeder IV | samplesshipping | 1d 14h | ○Sent, no reply | — | — | — | May 8, 2026 | May 11, 2026 | |
| 42446954 | Influencer code not working | Pending | Normal | Austin Rosenbaum | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | May 7, 2026 | - | |
| 34668798 | Store experience feedback | Solved | Normal | Austin Rosenbaum | — |  Mr. Lonie Hudson | — | 6h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 94038668 | Shipping cost question | Solved | Urgent | Austin Rosenbaum | — |  Vilma Gusikowski | Chat | app | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 91876356 | Price match request | Closed | Normal | Austin Rosenbaum | — |  Steve O'Conner | shade-matchvip | 1d 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 11, 2026 | |
| 70967690 | Wrong shade sent | Solved | Urgent | Austin Rosenbaum | — |  Leonard Waters-Howell | vipgift-card | 4h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 44201730 | Wholesale order question | Solved | High | Austin Rosenbaum | — | Mr. Lonie Hudson | Chat | damagedfragrance | 1d 19h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 19229420 | Discount code not working | Closed | Normal | Austin Rosenbaum | — |  Oscar O'Hara | damagedsamplesrefund | 3h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 15, 2026 | |
| 67295546 | Foundation match help | Solved | Normal | Austin Rosenbaum | — |  Amely Pacocha | Chat | vipdamaged | 19h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - |
| 73883536 | Missing samples in order | Solved | Normal | Austin Rosenbaum | — |  Eula McKenzie | — | 23h | ●Responded | 2/5 | — | — | Feb 25, 2026 | - | |
| 87043937 | Gift card balance question | Solved | Normal | Austin Rosenbaum | — | Leonard Waters-Howell | returns | 13h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 23041190 | Klarna / Afterpay split issue | Solved | Normal | Austin Rosenbaum | — | Leonard Waters-Howell | Chat | — | 2d | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 73439880 | Where is my order? | Closed | Normal | Austin Rosenbaum | — | Eula McKenzie | bopisshade-matchsamples | 4h | ●Responded | 9/11 | — | — | Feb 9, 2026 | Feb 15, 2026 | |
| 64711223 | Item authenticity concern | Closed | Normal | Austin Rosenbaum | — | Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 6, 2026 |
| 26427298 | Lost package follow-up | Solved | Normal | Austin Rosenbaum | — |  Mr. Eliza Gerhold IV | Chat | returns | 2h | ●Responded | 5/5 | — | — | Jan 22, 2026 | - |
| 20902344 | Birthday gift not received | Pending | Normal | Austin Rosenbaum | — |  Jacklyn Dare | Chat | app | - | —Skipped | — | — | — | Jan 6, 2026 | - |
| 92051399 | Wholesale order question | Closed | Low | Austin Rosenbaum | — | Eula McKenzie | shade-matchviployalty | 1h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 22, 2025 | |
| 99038920 | Question about product ingredients | Solved | Normal | Austin Rosenbaum | — | Leonard Waters-Howell | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - |
| 40313837 | Restock alert for backorder | Solved | Normal | Austin Rosenbaum | — | Leonard Waters-Howell | Chat | samplesfragrancebopis | 2h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 55158132 | Shipping cost question | Closed | Normal | Austin Rosenbaum | — | Oscar O'Hara | Phone | — | 1d 20h | ⊘Not fired | — | — | — | Nov 11, 2025 | Nov 20, 2025 |
| 08126650 | Question about product ingredients | Solved | Low | Austin Rosenbaum | — | Eula McKenzie | Chat | samplesdamaged | 18h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 55513565 | Pro discount enrollment | Pending | Urgent | Austin Rosenbaum | — |  Chaz Renner | Chat | damaged | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 72481651 | Refund not received | Solved | Normal | Austin Rosenbaum | — |  Ignatius Cummerata | Chat | gift-cardsamples | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - |
| 94950234 | Shipping cost question | Solved | High | Austin Rosenbaum | — | Oscar O'Hara | Chat | — | 6h | ●Responded | 7/11 | — | — | Oct 7, 2025 | - |
| 43038600 | Address change after shipping | Solved | Normal | Austin Rosenbaum | — |  Mr. Cade Senger | Chat | samples | 5h | ⊘Not fired | — | — | — | Sep 22, 2025 | - |
| 84618108 | Wholesale order question | Closed | Normal | Austin Rosenbaum | — | Mr. Cade Senger | bopisdamagedshade-match | 1d | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 | |
| 37231122 | Missing items in shipment | Pending | Low | Austin Rosenbaum | — | Chaz Renner | Phone | returnsvip | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 07223625 | Shipping cost question | Solved | Normal | Austin Rosenbaum | — |  Yazmin Jast | Chat | samplesfragranceapp | 3h | ●Responded | 4/5 | — | — | Jul 19, 2025 | - |
| 33571354 | Where is my order? | Solved | Normal | Austin Rosenbaum | — | Chaz Renner | Chat | shippingfragrance | 2d 22h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 29317610 | Foundation match help | Open | Low | Austin Rosenbaum | — | Yazmin Jast | — | - | —Skipped | — | — | — | Jul 16, 2025 | - | |
| 58189022 | Klarna / Afterpay split issue | Closed | Normal | Austin Rosenbaum | — |  Garth Dooley | Chat | loyaltyreturns | 1d | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 6, 2025 |
| 67619981 | Shipping cost question | Pending | Normal | Austin Rosenbaum | — |  Julie Hodkiewicz | returns | - | —Skipped | — | — | — | May 30, 2025 | - |