Marcellus Oberbrunner
malachi19@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13992477 | Shipping cost question | Solved | High | Marcellus Oberbrunner | — |  Leonard Waters-Howell | Chat | shade-matchdamaged | 12h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 22920305 | Missing items in shipment | Solved | Normal | Marcellus Oberbrunner | — |  Chaz Renner | vipshade-match | 2d 8h | ⊘Not fired | — | — | — | May 12, 2026 | - | |
| 00681481 | Price match request | Solved | Normal | Marcellus Oberbrunner | — |  Steve O'Conner | influencerrefundfragrance | 2h | ●Responded | 4/5 | — | — | May 6, 2026 | - | |
| 96950593 | Return after 30-day window | Closed | High | Marcellus Oberbrunner | — |  Kaela Friesen | gift-cardvip | 14h | ●Responded | 5/5 | — | — | May 4, 2026 | May 7, 2026 | |
| 92371019 | Missing items in shipment | Closed | Normal | Marcellus Oberbrunner | — | Kaela Friesen | shade-match | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 27, 2026 | |
| 18662379 | Birthday gift not received | Pending | Normal | Marcellus Oberbrunner | — |  Julie Hodkiewicz | Chat | influencerfragranceshade-match | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 12235907 | Store experience feedback | Closed | High | Marcellus Oberbrunner | — |  Mr. Lonie Hudson | appdamaged | 19h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 15, 2026 | |
| 43155839 | Missing samples in order | Solved | Low | Marcellus Oberbrunner | — |  Dr. Mandy McLaughlin | Chat | refundshipping | 5d 16h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 50070423 | Klarna / Afterpay split issue | Solved | High | Marcellus Oberbrunner | — | Kaela Friesen | — | 9d 16h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 71309569 | App login problem | Closed | Normal | Marcellus Oberbrunner | — | Steve O'Conner | Chat | influencerreturns | 2d 14h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Apr 2, 2026 |
| 86088801 | Influencer code not working | Solved | Normal | Marcellus Oberbrunner | — |  Miss Amber Hintz Sr. | fragranceshipping | 20h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | |
| 94916152 | Allergic reaction concern | Solved | Normal | Marcellus Oberbrunner | — |  Garth Dooley | vip | 3h | ●Responded | 7/11 | — | — | Mar 11, 2026 | - | |
| 82167225 | Store experience feedback | Closed | High | Marcellus Oberbrunner | — |  Mr. Skyla Trantow | loyalty | 14h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 1, 2026 | |
| 05333709 | BOPIS order cancelled at store | Solved | High | Marcellus Oberbrunner | — |  Vilma Gusikowski | appinfluencersamples | 4h | ●Responded | 10/11 | — | — | Feb 22, 2026 | - | |
| 19947870 | App login problem | Closed | Normal | Marcellus Oberbrunner | — | Dr. Mandy McLaughlin | Chat | returns | 2d 6h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 10, 2026 |
| 36199512 | BOPIS order cancelled at store | Solved | Normal | Marcellus Oberbrunner | — | Garth Dooley | Social | — | 1h | ⊘Not fired | — | — | — | Feb 1, 2026 | - |
| 25562718 | BOPIS order cancelled at store | Solved | High | Marcellus Oberbrunner | — |  Ignatius Cummerata | Chat | bopisshipping | 17h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 96110772 | Insider tier issue | Solved | Urgent | Marcellus Oberbrunner | — |  Jacklyn Dare | shipping | 4h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 64701168 | Address change after shipping | Solved | High | Marcellus Oberbrunner | — | Vilma Gusikowski | returnsrefundsamples | 15h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 42207084 | App crashes at checkout | Closed | High | Marcellus Oberbrunner | — | Ignatius Cummerata | Phone | vip | 2d | ●Responded | 2/5 | — | — | Jan 13, 2026 | Jan 16, 2026 |
| 60501613 | Lost package follow-up | Pending | Normal | Marcellus Oberbrunner | — |  Faith Hilll | Chat | — | - | —Skipped | — | — | — | Dec 30, 2025 | - |
| 55204004 | Refund not received | Closed | Normal | Marcellus Oberbrunner | — |  Mr. Eliza Gerhold IV | Chat | refund | 11h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 30, 2025 |
| 80418163 | Address change after shipping | Solved | Normal | Marcellus Oberbrunner | — | Mr. Lonie Hudson | — | 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 25713585 | Item authenticity concern | Solved | Normal | Marcellus Oberbrunner | — |  Katrina Johns | Chat | vipsamples | 1h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 58053524 | Discount code not working | Solved | Normal | Marcellus Oberbrunner | — |  Kip Schroeder IV | — | 5h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |
| 06532928 | Address change after shipping | Solved | Low | Marcellus Oberbrunner | — |  Mr. Cade Senger | shade-match | 4h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | |
| 44870396 | Cancel order request | Solved | Normal | Marcellus Oberbrunner | — |  Lily Raynor | Phone | fragrancerefund | 2d 7h | ●Responded | 1/5 | — | — | Oct 26, 2025 | - |
| 55119300 | Discount code not working | Solved | High | Marcellus Oberbrunner | — |  Oscar O'Hara | Social | — | 4h | ⊘Not fired | — | — | — | Oct 23, 2025 | - |
| 98384558 | Refund not received | Closed | Normal | Marcellus Oberbrunner | — | Leonard Waters-Howell | Chat | — | 9h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 26, 2025 |
| 86778185 | App crashes at checkout | Solved | Normal | Marcellus Oberbrunner | — | Kaela Friesen | fragranceinfluencer | 2d 19h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 89592041 | BOPIS order cancelled at store | Pending | Normal | Marcellus Oberbrunner | — | Kip Schroeder IV | app | - | —Skipped | — | — | — | Sep 22, 2025 | - | |
| 09239927 | Cancel subscription / Auto-replenish | Solved | Normal | Marcellus Oberbrunner | — | Kip Schroeder IV | damagedshipping | 16h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 55364738 | Klarna / Afterpay split issue | Solved | High | Marcellus Oberbrunner | — | Jacklyn Dare | Chat | fragrancebopisreturns | 1h | ●Responded | 5/5 | — | — | Aug 27, 2025 | - |
| 03929879 | Influencer code not working | Solved | Normal | Marcellus Oberbrunner | — | Katrina Johns | wholesalereturns | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 66865167 | Allergic reaction concern | Solved | Normal | Marcellus Oberbrunner | — | Mr. Cade Senger | Chat | samples | 6h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 82226529 | Klarna / Afterpay split issue | Solved | Normal | Marcellus Oberbrunner | — | Miss Amber Hintz Sr. | vip | 4h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 43430036 | Order arrived damaged | Solved | Normal | Marcellus Oberbrunner | — | Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 33751732 | Store experience feedback | Solved | Normal | Marcellus Oberbrunner | — | Chaz Renner | refundfragrance | 2d 22h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 90518326 | Pro discount enrollment | Pending | Normal | Marcellus Oberbrunner | — | Mr. Cade Senger | Chat | samplesloyalty | - | —Skipped | — | — | — | Jun 18, 2025 | - |
| 24844290 | App crashes at checkout | Closed | High | Marcellus Oberbrunner | — | Kip Schroeder IV | Chat | — | 16h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |