Lavonne Schimmel
antonia_ritchie42@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40809961 | Influencer code not working | Solved | Normal | Lavonne Schimmel | — |  Jacklyn Dare | Chat | refundinfluencer | 1d 20h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 67953683 | Wholesale order question | Solved | Normal | Lavonne Schimmel | — |  Ignatius Cummerata | shippingappfragrance | 5h | ●Responded | 1/5 | — | — | May 14, 2026 | - | |
| 34573427 | Cancel subscription / Auto-replenish | Open | Normal | Lavonne Schimmel | — | Ignatius Cummerata | influencer | - | —Skipped | — | — | — | May 13, 2026 | - | |
| 57367269 | Influencer code not working | Solved | Normal | Lavonne Schimmel | — |  Katrina Johns | bopisapp | 2d 13h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 22506084 | Cancel subscription / Auto-replenish | Solved | Normal | Lavonne Schimmel | — |  Mr. Skyla Trantow | samplesinfluencershade-match | 13h | ●Responded | 5/5 | — | — | Apr 14, 2026 | - | |
| 16521053 | BOPIS order cancelled at store | Closed | Normal | Lavonne Schimmel | — |  Faith Hilll | Chat | refundloyalty | 4h | ⊘Not fired | — | — | — | Apr 9, 2026 | Apr 16, 2026 |
| 43866960 | Foundation match help | Pending | Normal | Lavonne Schimmel | — |  Garth Dooley | Social | — | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 79079092 | App login problem | Closed | Normal | Lavonne Schimmel | — |  Yazmin Jast | gift-cardrefund | 6h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Apr 1, 2026 | |
| 72163827 | BOPIS order cancelled at store | Open | Low | Lavonne Schimmel | — |  Kip Schroeder IV | Chat | damagedsamples | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 40123744 | Question about product ingredients | Solved | High | Lavonne Schimmel | — |  Eula McKenzie | Chat | gift-cardfragrance | 2d 20h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - |
| 68984429 | Pro discount enrollment | Closed | Normal | Lavonne Schimmel | — |  Julie Hodkiewicz | Chat | shipping | 13h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 11, 2026 |
| 59121455 | Lost package follow-up | Solved | Normal | Lavonne Schimmel | — | Julie Hodkiewicz | loyaltyshipping | 5h | ●Responded | 9/11 | — | — | Feb 26, 2026 | - | |
| 24236017 | Wholesale order question | Solved | Normal | Lavonne Schimmel | — | Katrina Johns | Chat | influencerfragrance | 2h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 85006669 | Allergic reaction concern | Solved | Normal | Lavonne Schimmel | — |  Amely Pacocha | shade-matchbopisreturns | 1d 2h | ●Responded | 4/5 | — | — | Feb 12, 2026 | - | |
| 91146209 | Missing samples in order | Closed | Normal | Lavonne Schimmel | — | Julie Hodkiewicz | Chat | — | 3h | ●Responded | 5/5 | — | — | Feb 11, 2026 | Feb 14, 2026 |
| 43895732 | BOPIS pickup not ready | Open | High | Lavonne Schimmel | — |  Vilma Gusikowski | shade-matchbopissamples | - | —Skipped | — | — | — | Feb 9, 2026 | - | |
| 86088718 | Item authenticity concern | Solved | Urgent | Lavonne Schimmel | — | Katrina Johns | Chat | — | 14h | ⊘Not fired | — | — | — | Feb 3, 2026 | - |
| 41170518 | Missing items in shipment | Pending | Normal | Lavonne Schimmel | — | Faith Hilll | vipshade-matchsamples | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 91888599 | Store experience feedback | Solved | Normal | Lavonne Schimmel | — |  Leonard Waters-Howell | gift-card | 7h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 38378231 | Klarna / Afterpay split issue | Solved | Normal | Lavonne Schimmel | — |  Tommy Kuvalis | Chat | — | 7h | ⊘Not fired | — | — | — | Dec 5, 2025 | - |
| 68216691 | Insider tier issue | Solved | High | Lavonne Schimmel | — | Vilma Gusikowski | Chat | bopis | 5h | ●Responded | 10/11 | — | — | Dec 1, 2025 | - |
| 00984161 | Pro discount enrollment | Solved | Low | Lavonne Schimmel | — |  Miss Amber Hintz Sr. | Chat | vipreturns | 19h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 12326760 | Birthday gift not received | Pending | Low | Lavonne Schimmel | — | Kip Schroeder IV | appfragrancebopis | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 07924562 | Missing samples in order | Solved | Urgent | Lavonne Schimmel | — | Julie Hodkiewicz | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 94473533 | BOPIS pickup not ready | Solved | Low | Lavonne Schimmel | — |  Darryl Jacobi | damagedwholesale | 1d 22h | ●Responded | 4/5 | — | — | Nov 7, 2025 | - | |
| 70508198 | Address change after shipping | Closed | Low | Lavonne Schimmel | — | Amely Pacocha | Chat | shade-match | 14h | ●Responded | 1/5 | — | — | Nov 6, 2025 | Nov 8, 2025 |
| 22224151 | Loyalty points not posting | Solved | Normal | Lavonne Schimmel | — | Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - |
| 39305480 | Where is my order? | Solved | Normal | Lavonne Schimmel | — | Mr. Skyla Trantow | gift-card | 3h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 73010850 | Allergic reaction concern | Solved | Normal | Lavonne Schimmel | — |  Oscar O'Hara | Chat | appshade-match | 7h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 90308923 | Where is my order? | Solved | Normal | Lavonne Schimmel | — |  Mr. Eliza Gerhold IV | fragrance | 20h | ●Responded | 5/5 | — | — | Sep 21, 2025 | - | |
| 82857125 | Foundation match help | Solved | High | Lavonne Schimmel | — | Mr. Skyla Trantow | Phone | appshade-match | 4d 23h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 94692693 | Discount code not working | Solved | Low | Lavonne Schimmel | — | Ignatius Cummerata | gift-card | 1h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 64961330 | Influencer code not working | Closed | Normal | Lavonne Schimmel | — |  Kaela Friesen | Chat | loyaltyreturnsfragrance | 17h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 3, 2025 |
| 35417276 | Gift card balance question | Solved | Normal | Lavonne Schimmel | — |  Mr. Cade Senger | — | 1d 15h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 93339244 | App crashes at checkout | Solved | Normal | Lavonne Schimmel | — | Yazmin Jast | — | 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 30559007 | Where is my order? | Solved | Normal | Lavonne Schimmel | — | Darryl Jacobi | Social | — | 5d 3h | ⊘Not fired | — | — | — | Jul 16, 2025 | - |
| 78902452 | Loyalty points not posting | Open | Low | Lavonne Schimmel | — | Amely Pacocha | Social | wholesale | - | —Skipped | — | — | — | Jul 14, 2025 | - |
| 89862601 | Pro discount enrollment | Closed | Normal | Lavonne Schimmel | — | Garth Dooley | Chat | shippingbopis | 5h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 14, 2025 |
| 23517402 | App login problem | Solved | Normal | Lavonne Schimmel | — | Mr. Cade Senger | Chat | — | 10h | ●Responded | 5/5 | — | — | Jul 5, 2025 | - |
| 10834969 | Missing items in shipment | Closed | Normal | Lavonne Schimmel | — | Kip Schroeder IV | returns | 23h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 22, 2025 | |
| 34658740 | Question about product ingredients | Solved | High | Lavonne Schimmel | — | Jacklyn Dare | shippingshade-matchapp | 20h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 31989241 | Cancel subscription / Auto-replenish | Solved | Normal | Lavonne Schimmel | — | Jacklyn Dare | Chat | samplesbopis | 4h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - |
| 11371845 | Loyalty points not posting | Closed | Normal | Lavonne Schimmel | — | Mr. Cade Senger | damagedvip | 6h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 5, 2025 |