Annabel Nicolas DDS
mindy.kuhlman18@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07907617 | Missing items in shipment | Solved | Normal | — | Chat | bopisvipreturns | 4h | ●Responded | 3/5 | — | — | May 8, 2026 | - | ||
| 95605863 | BOPIS order cancelled at store | Closed | Normal | — | Chat | damaged | 1h | ●Responded | 10/11 | — | — | May 1, 2026 | May 4, 2026 | ||
| 60977435 | Cancel order request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Apr 23, 2026 | - | ||
| 29398489 | Where is my order? | Pending | Normal | — | influencersamples | - | —Skipped | — | — | — | Apr 7, 2026 | - | |||
| 82446367 | BOPIS pickup not ready | Solved | Normal | — | — | 16h | ●Responded | 5/5 | — | — | Mar 26, 2026 | - | |||
| 13975207 | App login problem | Solved | Normal | — | Chat | fragrancerefundreturns | 1h | ●Responded | 4/5 | — | — | Mar 24, 2026 | - | ||
| 74452200 | App crashes at checkout | Closed | Normal | — | loyaltyshippingdamaged | 6h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 23, 2026 | |||
| 53310705 | Shipping cost question | Solved | Normal | — | wholesaleloyalty | 3h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | |||
| 15663450 | Wholesale order question | Solved | Normal | — | returnsinfluencersamples | 6h | ●Responded | 10/11 | — | — | Feb 17, 2026 | - | |||
| 96686898 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 6, 2026 | ||
| 81874845 | App login problem | Solved | Normal | — | returnsbopis | 19h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |||
| 71043134 | Klarna / Afterpay split issue | Solved | High | — | Chat | wholesaleshipping | 22h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | ||
| 70132552 | Klarna / Afterpay split issue | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 73478178 | Order arrived damaged | Solved | Normal | — | damagedfragrance | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 84567359 | App login problem | Solved | Normal | — | Phone | fragrancesamplesapp | 8d 10h | ●Responded | 1/5 | — | — | Jan 21, 2026 | - | ||
| 39296514 | Influencer code not working | Solved | Normal | — | Chat | fragranceloyalty | 7h | ●Responded | 10/11 | — | — | Jan 7, 2026 | - | ||
| 64678674 | Birthday gift not received | Closed | Normal | — | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 7, 2026 | ||
| 35450157 | App login problem | Open | Normal | — | — | - | —Skipped | — | — | — | Dec 23, 2025 | - | |||
| 30894629 | Price match request | Closed | Low | — | — | 11h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 20, 2025 | |||
| 53560984 | Wrong shade sent | Solved | Low | — | Chat | samplesshippingwholesale | 4h | ●Responded | 4/5 | — | — | Nov 24, 2025 | - | ||
| 35123615 | Discount code not working | Pending | Normal | — | Chat | vipinfluencer | - | —Skipped | — | — | — | Nov 8, 2025 | - | ||
| 54097391 | Restock alert for backorder | Solved | Normal | — | loyalty | 1h | ●Responded | 4/5 | — | — | Oct 29, 2025 | - | |||
| 02119401 | BOPIS order cancelled at store | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 24, 2025 | - | |||
| 93474783 | Gift card balance question | Solved | High | — | refundgift-card | 6h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |||
| 32102769 | Discount code not working | Solved | Normal | — | Chat | app | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | ||
| 60965313 | Klarna / Afterpay split issue | Solved | Normal | — | samplesshade-matchwholesale | 11h | ●Responded | 3/5 | — | — | Oct 7, 2025 | - | |||
| 43882403 | Allergic reaction concern | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |||
| 60230038 | BOPIS order cancelled at store | Open | Normal | — | Phone | refundapp | - | —Skipped | — | — | — | Oct 1, 2025 | - | ||
| 17987915 | Gift card balance question | Closed | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 9, 2025 | |||
| 91967851 | App crashes at checkout | Closed | Normal | — | refundreturnsshade-match | 5d 14h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 26, 2025 | |||
| 34383119 | Price match request | Closed | Normal | — | refundshipping | 5d 12h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 22, 2025 | |||
| 38260915 | Wrong shade sent | Solved | Low | — | influencer | 9h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 91838912 | Allergic reaction concern | Solved | Normal | — | Phone | damagedreturns | 6h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | ||
| 72113882 | Wrong shade sent | Closed | Normal | — | Phone | samples | 16h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 | ||
| 57679786 | Klarna / Afterpay split issue | Solved | Normal | — | refund | 13h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 47897852 | App crashes at checkout | Solved | Normal | — | shade-match | 4h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |||
| 34054657 | Foundation match help | Solved | Normal | — | shippingwholesale | 21h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |||
| 36869010 | Item authenticity concern | Solved | High | — | refundfragrance | 1d 7h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |||
| 79471517 | Restock alert for backorder | Closed | High | — | bopissamples | 5h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 11, 2025 |