Amber Dach
bertha81@yahoo.com
Showing 1 - 30 of 30
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11776524 | Address change after shipping | Pending | Normal | Amber Dach | — |  Yazmin Jast | — | - | —Skipped | — | — | — | May 23, 2026 | - | |
| 98135756 | Loyalty points not posting | Closed | Normal | Amber Dach | — |  Kaela Friesen | Chat | refund | 1h | ●Responded | 5/5 | — | — | Apr 24, 2026 | Apr 27, 2026 |
| 60014991 | Cancel subscription / Auto-replenish | Solved | High | Amber Dach | — |  Faith Hilll | influencerloyaltywholesale | 5h | ●Responded | 5/5 | — | — | Apr 11, 2026 | - | |
| 26762831 | Wrong shade sent | Closed | Normal | Amber Dach | — |  Amely Pacocha | bopisfragrance | 6h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 11, 2026 | |
| 96587520 | Question about product ingredients | Solved | Normal | Amber Dach | — |  Jacklyn Dare | samples | 2d 17h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 95176249 | Cancel subscription / Auto-replenish | Solved | Normal | Amber Dach | — |  Ignatius Cummerata | Phone | — | 8h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 11406231 | BOPIS order cancelled at store | Solved | Normal | Amber Dach | — | Amely Pacocha | shippingvipbopis | 5h | ●Responded | 3/5 | — | — | Feb 23, 2026 | - | |
| 45775051 | Birthday gift not received | Solved | Normal | Amber Dach | — |  Vilma Gusikowski | — | 3h | ⊘Not fired | — | — | — | Feb 23, 2026 | - | |
| 52247759 | BOPIS pickup not ready | Closed | Normal | Amber Dach | — | Ignatius Cummerata | Chat | vip | 8h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 21, 2026 |
| 34129319 | App crashes at checkout | Solved | Normal | Amber Dach | — |  Mr. Lonie Hudson | — | 1d | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 11385650 | Order arrived damaged | Solved | Normal | Amber Dach | — | Vilma Gusikowski | Social | — | 19h | ⊘Not fired | — | — | — | Feb 3, 2026 | - |
| 32567101 | Item authenticity concern | Solved | Urgent | Amber Dach | — |  Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 04138285 | Insider tier issue | Closed | Normal | Amber Dach | — | Vilma Gusikowski | Phone | refundsamplesgift-card | 5h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 17, 2026 |
| 56531279 | BOPIS order cancelled at store | Pending | Normal | Amber Dach | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Dec 30, 2025 | - | |
| 71282645 | Gift card balance question | Open | Normal | Amber Dach | — |  Mr. Skyla Trantow | Social | samples | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 47038434 | Shipping cost question | Closed | Normal | Amber Dach | — |  Garth Dooley | — | 6h | ●Responded | 9/11 | — | — | Dec 10, 2025 | Dec 11, 2025 | |
| 75355160 | Foundation match help | Closed | High | Amber Dach | — |  Chaz Renner | — | 21h | ⊘Not fired | — | — | — | Dec 9, 2025 | Dec 17, 2025 | |
| 05603864 | Price match request | Solved | High | Amber Dach | — |  Eula McKenzie | Phone | — | 4h | ⊘Not fired | — | — | — | Nov 25, 2025 | - |
| 59242533 | Wrong shade sent | Open | Normal | Amber Dach | — | Amely Pacocha | vipshipping | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 19913453 | Where is my order? | Solved | Low | Amber Dach | — |  Mr. Cade Senger | gift-cardloyalty | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 60596921 | Shipping cost question | Solved | Normal | Amber Dach | — |  Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 13250845 | Wrong shade sent | Solved | High | Amber Dach | — |  Miss Amber Hintz Sr. | Social | — | 8h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 30201486 | Restock alert for backorder | Solved | Normal | Amber Dach | — | Eula McKenzie | Phone | returnsrefund | 16h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 20107963 | Birthday gift not received | Pending | Low | Amber Dach | — | Steve O'Conner | — | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 26734103 | Question about product ingredients | Solved | Normal | Amber Dach | — | Eula McKenzie | shade-matchbopisinfluencer | 2h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |
| 91053724 | Lost package follow-up | Solved | Urgent | Amber Dach | — |  Oscar O'Hara | shade-matchfragrance | 2d 10h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |
| 56188407 | Loyalty points not posting | Solved | Normal | Amber Dach | — |  Kip Schroeder IV | Chat | fragrance | 4h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - |
| 90739867 | Foundation match help | Pending | Low | Amber Dach | — |  Mr. Eliza Gerhold IV | damaged | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 60340187 | App crashes at checkout | Closed | Normal | Amber Dach | — | Oscar O'Hara | Phone | vipapp | 21h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 15, 2025 |
| 61877420 | Where is my order? | Solved | Normal | Amber Dach | — | Miss Amber Hintz Sr. | Chat | — | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - |