Dr. Reece Gusikowski
dusty_hoppe@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96271234 | App login problem | Solved | Normal | — | — | 20h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |||
| 48189915 | Birthday gift not received | Open | Normal | — | damagedshipping | - | —Skipped | — | — | — | Apr 27, 2026 | - | |||
| 32858291 | Price match request | Solved | High | — | shippingshade-matchreturns | 17h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |||
| 59271148 | Restock alert for backorder | Closed | Normal | — | samples | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 16, 2026 | |||
| 06407366 | Question about product ingredients | Solved | Normal | — | shippingreturns | 4h | ●Responded | 4/5 | — | — | Mar 29, 2026 | - | |||
| 00773514 | Lost package follow-up | Solved | Normal | — | — | 4h | ●Responded | 7/11 | — | — | Mar 27, 2026 | - | |||
| 59901558 | Missing items in shipment | Closed | Normal | — | shippingwholesalerefund | 6h | ●Responded | 4/5 | — | — | Mar 7, 2026 | Mar 13, 2026 | |||
| 78692787 | App login problem | Solved | Normal | — | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 54892622 | Insider tier issue | Closed | Normal | — | appwholesale | 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 18, 2026 | |||
| 95751682 | Allergic reaction concern | Open | Normal | — | bopis | - | —Skipped | — | — | — | Feb 3, 2026 | - | |||
| 56590022 | Wholesale order question | Closed | Normal | — | Chat | appshippingdamaged | 3h | ●Responded | 4/11 | — | — | Jan 31, 2026 | Feb 1, 2026 | ||
| 91073442 | App crashes at checkout | Solved | High | — | Social | wholesalegift-card | 18h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | ||
| 66860216 | Missing samples in order | Solved | Normal | — | Phone | loyaltydamaged | 2h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | ||
| 70914516 | Missing items in shipment | Closed | Low | — | shade-match | 4h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 16, 2025 | |||
| 87634988 | App crashes at checkout | Closed | Normal | — | Chat | bopisinfluencerfragrance | 4h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 2, 2025 | ||
| 60614834 | Missing items in shipment | Closed | Normal | — | Phone | wholesaleinfluencerrefund | 4h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 2, 2025 | ||
| 07112033 | Klarna / Afterpay split issue | Solved | Low | — | Chat | refund | 3h | ●Responded | 10/11 | — | — | Nov 20, 2025 | - | ||
| 00971837 | Allergic reaction concern | Solved | Normal | — | Chat | samplesshipping | 2h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | ||
| 01768203 | Wrong shade sent | Solved | Normal | — | — | 13h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 18441462 | App login problem | Solved | High | — | — | 17h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - | |||
| 77256440 | BOPIS order cancelled at store | Solved | Normal | — | Chat | returnsshade-match | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | ||
| 77476423 | Missing samples in order | Open | Normal | — | damagedvipgift-card | - | —Skipped | — | — | — | Oct 12, 2025 | - | |||
| 51554862 | Refund not received | Solved | Normal | — | influencer | 2h | ●Responded | 1/5 | — | — | Oct 10, 2025 | - | |||
| 98534267 | BOPIS order cancelled at store | Open | Low | — | vipreturnsshipping | - | —Skipped | — | — | — | Oct 4, 2025 | - | |||
| 30995414 | Refund not received | Solved | Normal | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | ||
| 63713978 | Store experience feedback | Solved | Normal | — | Social | shade-matchinfluencerbopis | 15h | ⊘Not fired | — | — | — | Sep 27, 2025 | - | ||
| 88346256 | BOPIS pickup not ready | Solved | Normal | — | shippinginfluencer | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 06447189 | Refund not received | Closed | Normal | — | loyaltyfragrance | 8h | ●Responded | 3/5 | — | — | Sep 16, 2025 | Sep 18, 2025 | |||
| 27142155 | Restock alert for backorder | Closed | Normal | — | Social | loyalty | 3d 4h | ⊘Not fired | — | — | — | Sep 15, 2025 | Sep 22, 2025 | ||
| 12084731 | Refund not received | Closed | Normal | — | fragrance | 3d | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 14, 2025 | |||
| 94145110 | Wrong shade sent | Solved | High | — | gift-carddamagedsamples | 6h | ●Responded | 5/5 | — | — | Sep 4, 2025 | - | |||
| 64596322 | Missing samples in order | Closed | Normal | — | vip | 1d 21h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |||
| 46522196 | Wholesale order question | Solved | Normal | — | appfragrance | 21h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |||
| 02737661 | Insider tier issue | Solved | Normal | — | Chat | bopis | 12h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | ||
| 52409829 | Wholesale order question | Solved | Normal | — | Chat | bopisinfluencer | 5h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | ||
| 83215204 | App login problem | Closed | Normal | — | loyaltysamples | 3h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 13, 2025 | |||
| 58924504 | Gift card balance question | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 24, 2025 | - | ||
| 71507385 | Missing samples in order | Solved | Urgent | — | influencer | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 53967085 | App login problem | Solved | Normal | — | Phone | influencer | 4h | ⊘Not fired | — | — | — | Jun 18, 2025 | - | ||
| 82861556 | Gift card balance question | Solved | Normal | — | Chat | shippingbopissamples | 5d 15h | ⊘Not fired | — | — | — | Jun 11, 2025 | - |